Reviews of local pros in River Grove, Illinois
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Love my new patio! My coordinator, Ira and the entire crew were awesome. Perfectionist/quality work. Highly recommended!
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We worked with Frank on a massive brick driveway. They were honest and straight forward with their pricing. There were zero cost surprises. What they said it would cost, it cost. Real bricks are not inexpensive, which makes it essential to find a company you trust with the work and feel that the final product reflects value. That’s exactly what we found with Old World Brick Paving. They clearly take pride in what they do and know the ins and outs of their craft. Communication was clear. They were always on time and completed the work in exactly the timeframe they said they would. We did not have any unfortunate incidents, but if we had, we had the sense that Frank would make good on an issue. You really can’t expect more from a company. Nowadays, that seems to be the exception with companies, but not with these folks.
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They built a 350 sq ft patio in my backyard where I took out a pool. From the start to the end of the project, the team was top-notch. Highly recommended!
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I just wanted to thank Rosie and everyone at Old World Brick Paving for the great job they did putting in a brick patio in my backyard. The team that did this awesome work were great and I am amazed and thankful at how much work they accomplished in just a few days. I will recommend Old World Brick Paving to friends and neighbors who are looking for any type of work like this.
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Couldn’t be happier with the job done. Everyone at Old World was professional. Made the process and project a great experience. Everyone went above and beyond to accommodate my special request.
Thank you to Greg, Chewey and crew, Jorge and Frank. So glad I used Google to find you.
A truly GREAT find!!! -
Backyard patio and living space turned out better than I could have imagined. It has allowed us to spend tons of family time out here sharing love and laughs. Thanks to Frank, Ira, Chewie, and the Old World team for making our idea a reality!
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Too Many Price Changes, Contradicting Excuses, Ridiculous Fine Print
This review has been severely edited to fit Google’s space constraints
We wanted to replace a really old upper and lower wooden deck with composite decking and pavers. Old World Brick Paving said they could replace both. With high hopes, we couldn’t wait to enjoy the finished concept. But that excitement turned into a bitter disappointment. Before you call this company, let me warn you about our horrible experience.
‘G’ showed up for OWB along with the deck guy. It seemed to be a good meeting. We knew little about composite decking and little help was offered. We were given an outdated Timbertech book and told to let them know when we determined what we wanted. We decided what pavers we’d use that day and ‘G’ gave us a quote for them while he was here.
We called Timbertech on our own. They gave us a current book and explained some of the materials and options.
Shortly after the first visit, ‘G’ called one night to go over the paver pricing. It was a strange conversation because we already had his quote. We put it on speakerphone and took notes. He explained in exacting detail the price for materials and labor, and how much our chosen pavers would really cost. Fortunately, his new quote was only $1 per square foot more expensive than his first one. So now we had an exact quote for the paving job. Or so we thought.
Shortly after that, ‘G’ sent us an email that was more than double what he quoted on the phone for the paver project. I called him and reminded him of the dinnertime phone conversation. He acted like he didn’t remember calling us. But then he said that with the phone quote he gave us, he’d “sharpen his pencil.” But the price never again matched the phone quote.
After making our decking decisions, we called ‘G’ and his deck guy back out. When they left we were all in agreement and waited for the official quote. We told ‘G’ we wanted it quickly and have it signed before we left on vacation about 6 weeks later. That’d give them almost a month while we were gone to secure the proper permits and be ready to break ground when we got back.
His first quote had no specs for the decking, which was the most expensive part of the project. For tens of thousands of dollars, the deck specs merely said, “per our last visit.” We rejected that immediately and told him to fill in the deck specs. But it never came before we left. It took him 7 weeks to finally get us a legitimate quote. Now our preferred timeline was shot.
When we returned home we went over the quote. A few changes were needed and a few items to clarify. That’s to be expected. But then we saw that he was charging us an additional $950 for river rock that he already charged us $1000 for. When I showed him he was charging us twice, he just said that’s the price.
In the end, ‘G’ wound up giving us no less than 7 price changes in writing and various contradicting excuses. There was double charging, an add on that he already said was included, and claiming he wasn’t charging us for a line item he added a couple of lines earlier.
But as bad as the proposal process was, the fine print was absolutely ridiculous. OWB wants 2/3 of the total price before they even break ground. And then they want the final 1/3 on the last day. They specify the “last day” as the last day they use a tool, not if/when the project passes final inspection. And the late fees soon follow. NO WAY.
But there’s more. OWB also quoted to clean and reset our existing pavers to look like new again. But the fine print said that the cleaning process will likely damage anything in close proximity. Siding, fence, landscaping, etc. We were expected to sign off and accept all liability. But, for an undisclosed sum of extra money, they could put up tarping that may or may not solve the damage problems. Again, NO WAY.
So, in the end, we wasted months and still need to replace our decks. As you might have guessed, we won’t be doing business with Old World Brick Paving. -
Bill was great to work with, provided a quote and went over the details of the work to be completed. The crew worked extremely hard and did an excellent job from start to finish.
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The team at Old World Brick did a wonderful job repairing, cleaning and resealing our front sidewalk and area around the back patio.
What looked old and sunken, looks like new n again!
I would highly recommend Old World Brick paving . -
We hired Old World Brick Paving to clean, resand and seal our 15 year old paver walkways. We couldn’t be more pleased with the results. Our pavers look brand new! I highly recommend Old World Brick Paving.
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Highly recommend Old World Brick Paving! Had a paver walkway project in our backyard. Greg, our estimator communicated throughout the process. The owner Frank arrived the first day of work. The crew was on time, professional, and efficient. 10/10.
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My 11 year old travertine patio had been weathered as I had not kept up with maintenance. I called for an estimate and Bill responded very promptly. I thought the price fair for what needed fixing. I was very fortunate to have the work done right away. Enrique and his team were excellent. The patio is restored to its former beauty. Parking pavers were also expertly restored. I highly recommend Old World.
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Old World Brick Paving did a complete demo and reconstruction of my backyard patio and driveway. The work included demo, earthwork, new concrete, new pavers, and new landscaping. Throughout the duration of the work, they were organized, diligent and kept the work area clean every day. They did quality work, never cutting corners. At every step, they would check in and give me some updates on their progress and recommendations whenever there was an issue. The final result was amazing. I am very very happy with Old World Brick Paving.
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The team was extremely efficient . It was a huge job due to the severe drainage issues we had in our yard . Old World had to dig 4 to 6 feet deep to bury pipes to create new drainage. They worked with a civil engineer and the Village .but they were great to end . Frank the owner kept us aware of progress throughout. Highly recommend.
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A brilliant experience. Greg came to our home to look at the existing patio and to get an idea of how we wanted to expand it. He got back to us promptly with an estimate that we accepted. They handled all the permits with the Village and work began and was finished in two days. The crew was excellent and cleaned up the yard as they worked. End result is beautiful. High end work, timely and great people to work with.
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I recently hired Old World Brick Paving to renovate my back patio, and I couldn’t be happier with the results. From the first consultation to the final cleanup, the entire experience exceeded my expectations. Ira initially helped me with the sales and setup process and Frank, the owner, came out to the site when the time was ready to go over the details. Again, everything was very clear and easy throughout.
The crew was professional, punctual, and incredibly skilled. They took the time to understand exactly what I wanted, offered helpful suggestions, and executed the project with precision and care. The craftsmanship and attention to detail were outstanding—the finished patio looks absolutely stunning and has completely transformed my outdoor space!
What impressed me most was the overall organization of the project and the crew’s work ethic and respect for my property. They maintained a clean work area, kept me informed throughout the process, and completed the job on time without cutting any corners. They got the entire job done in 2 days.
If you’re looking for top-quality pavers, I highly recommend Old World Brick Paving. They delivered exceptional service and results that went above and beyond what I expected. -
Buen trabajo
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Trabaja bien. Recomendado
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Excelente trabajo
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He does a good job
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He did a very great job on my lawn