Reviews of local pros in Sandwich, Illinois

We had water pouring into the basement from the upstairs bathroom plumbing and we had no idea what was causing or what to do. We called Premier for the first time ever and Zach said he would be here in 15 minutes because he wasn't going to let us go without bathrooms overnight. He was here within 15 minutes just like he said! How many businesses would drop what they're doing and come right over?! Zach went above and beyond to fix the issue and was very knowledgable. We were so impressed we had them come back to pump out the septic the next day. Thank you so much for the outstanding service and for being so prompt!!!

Great service with FAIR pricing! We had called several local services to help with our drains backing up in our basement and some of the quotes were outrageous! These guys came out with a fair price, showed us the camera as they went down the pipe and showed us again after it was cleared out. Problem solved and no more flooded basement! This company is 2 brothers that live locally working hard to support their families and doing a great job. They came out in a timely manner also and didn’t leave us hanging. Thanks for a job well done! We have already referred you to a couple neighbors :)

Great job. Arrived on time. Zach and his assistant were professional and courteous. Quick to asses and solve the issue with our clogged kitchen sinks.

Best septic company and people to deal with! They address all your concerns and questions, give you options that’ll work for your budget and they are really the best. Our situation was a complicated one and Josh explained everything that was going on that 8 other companies never bothered to explain, they just kept saying we needed a new septic. He went thru options of repairing our old system or installing a new one and even gave us an affordable alternative of having a new septic system installed that no other company even mentioned. For our soil and ground conditions we were limited on what type of septic we could have installed but Premier went above and beyond, gave us an affordable option for a new septic that in our opinion was a better system and setup that other ones. They’ve come out for maintenance checks and the system did have a glitch issue but was repaired and taken care of. Hands down you couldn’t get us to go to another company after Premier, not only are they very knowledgeable and affordable they also treat you like family making sure everything is always taken care of. I hope Premier stays around for many many more years to come because I would absolutely hate it if I had to find another septic company to deal with, after dealing with them they set the bar pretty high to follow.

Premier is just amazing. Very helpful and knowledgeable. They took care of my 90 year old moms plumbing problems and took care of my septic care.

He was very professional and completed the septic pumping without any issues. We appreciate the text messages confirming the appointment and also that he was on his way.

Premier was really fast to set up an appointment and Zach let us know when they would be coming. They showed up promptly and worked very fast and did a great job. We always use Premier because they’re reliable and professional.

Excellent service every single time, I wish there were more companies like this one. They get here as fast as they can, they are knowledgeable and honest and extremely handsome. Thank you again!!

Greg was very efficient. Cleaned the septic in 30 min. Very friendly and easy to work with. Price was very fair.

They do a very good job checking our system and keeping it up to date on maintenance. Don't even need to be home. Reasonable contract rates super easy to work with, one less thing on my list that need to worry about in this crazy world we live in A++

Very prompt and friendly service. Was done very quickly.

Scheduling was easy, text alerts for expected arrival. Knowledgeable person to work on and pump septic system. Provided some insight on system as I am not a septic expert. Explained other services they offer for annual maintenance for the system I have. Would recommend.

The Premier septic crew did a thorough job
of getting my septic issues fixed. They pumped the tank, unclogged the pipe to
the distribution box, and used a camera
to verify the pipes from the house and to
the distribution box were clear. They also
added risers to the septic tank so no digging will be needed next time the tank needs to
be pumped. They arrived as scheduled.and
kept me informed of the procedures.
I will recommend Premier to anyone who
asks.

Great people to work with! They delivered as promoted! On time per schedule. The woman dispatcher does an amazing job! Will use again!!

Drain issues, they work till that they got it to work and we’re very kind and very good manners. Thank you.

Wow, what a first time experience with Premier. They were on time, very friendly, excellent communication, Reasonably priced, and Great at what they do highly recommend . I look forward to doing business with them in the future.

I had a water leak that needed excavation to fix. Premier came with the right equipment and tools the first time and got the leak fixed and the hole footprint was very small and clean. I would definetly use them again!

I had Premier out to camera and locate a drain tile in my basement. They were very professional and did a great job. Now I know where my tile go's!! Thank You!!!

Crew showed up on time and ready to go. They explained how everything was going to be done ensured it was going to be what I needed done. They gave some helpful information on the septic system and I will be utilizing their assistance in the future.

I called at 08:00, they happened to be coming to my town on a call and fitted me in within a couple hours. The technicians resolved my issue and were gone by lunch time. I would totally recommend them!

Company was straight forward and easy to work with. They came out quick and pumped our tank. The drive took the time to tell me about our system. I would recommend.