HVAC reviews in South Holland, Illinois
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The HVAC installers showed impressive professionalism, which was a breath of fresh air after a recent hip replacement surgery left me struggling with stairs. Their work allowed me to bypass the basement location, eliminating a daily challenge. I'm extremely pleased with the new furnace, AC unit, and thermostat – they're all working seamlessly together.
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As a lifelong resident of Olympia Fields, I've seen my fair share of repair companies come and go. Initially, many were family-owned operations, but over time, they got sold out to new owners who lost their reputation for reliability.
Van Drunen has been around for decades, built on recommendations from two other trusted professionals. When we needed HVAC work done in freezing temperatures, they took it seriously - even sending four heaters our way. What's more, they stood by their word and wrote down exactly what they sold us. Their Better Business Bureau rating is a solid A+, a testament to their commitment.
In an era where most businesses are fleeting and impersonal, Van Drunen stands out as a rare gem. They're knowledgeable, do top-notch work, offer fair prices, and back up their claims. If you're in the market for HVAC equipment, I'd definitely check them out. Just be wary of companies touting themselves on TV or radio without having earned your trust - research and BBB checks are essential. -
The technicians were courteous and knowledgeable. They installed the furnace and AC units efficiently and effectively, leaving our home comfortable again.
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They showed up promptly, which is a big deal to us. Their expertise on our heating system puts our minds at ease. Thanks for taking care of it - we're grateful for your service.
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The technician and their team at Van Drunnen Heating & Air Conditioning did an outstanding job from start to finish. They exceeded expectations in every way, demonstrating a commitment to quality work and professionalism. I wholeheartedly endorse this company, especially when seeking reliable HVAC service with a high level of integrity.
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I'd like to express my gratitude to customer service rep Anneke, who was both professional and knowledgeable. The installers, Derek and Tony, did an excellent job. Kudos also go to owner Keith for his prompt response in providing a quote and arranging the service. This company truly delivered, and I highly recommend Van Drunen Heating & Air Conditioning without hesitation.
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I highly recommend hiring Dan for any furnace work. He recently replaced my 20-year-old furnace and did an outstanding job. Dan is extremely professional, knowledgeable, and courteous throughout the entire process. I'm extremely satisfied with his service and will definitely be calling him again soon.
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Van Drunen Heating delivered as usual. Great work on the new water heater install - thanks for the high-quality service. Dan stood out, exceptional professionalism and expertise.
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My air conditioning stopped working on Thursday and I had someone take a look. They told me it was beyond repair and needed to be replaced with a new unit. Van Drunen heating & air recommended the service. The next morning, Mr. Keith came in and inspected my unit. He provided estimates and got the job done the following day, completing it in 2.5 hours. Very honest and professional - I'll definitely recommend them to anyone.
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We're extremely happy with the experience we had with this company. From the initial call at 8 am on a sweltering morning when we were worried about getting an appointment, to the diagnosis by the service technician, to the installation team finishing up our new air conditioner and furnace by 6 pm that same day - it was truly exceptional. The communication and teamwork were outstanding, with Tony, Dan, and Derek being particularly impressive as a super-efficient and courteous crew. We're so grateful for their efforts. As a result, we'll be sending all our future business their way and giving every recommendation we can think of.
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I'm extremely satisfied with my recent AC/furnace installation on July 14, 2025, by Van Drunen Heating and Air Conditioning. The technicians worked non-stop from 8:15 am to 5:00 pm without any breaks, demonstrating a high level of professionalism throughout the entire process. They took great care to keep the workspace clean and protected around my personal belongings.
Multiple technicians joined the main team, which consisted of Dan and Tony, who did an excellent job completing the installation efficiently. I was impressed by their respect for my space and ability to work around my belongings. The new AC unit is working flawlessly, and I'm thrilled with the result.
What really sets Van Drunen apart is their ability to accommodate special equipment, like the type of unit they installed, without any issues. Their expertise and attention to detail are exceptional, making them a standout in the industry. -
Here's a rewritten version of the customer review:
Van Drunen really delivered fast, from initial approval to new furnace installation just two days later. Their service was top-notch, thanks to Eric and his team who worked with me efficiently. Great job! -
I recently used Van Drunen and was impressed. The company offers high-quality goods and top-notch staff. I bought an AC, furnace, and had my floor heating system upgraded. Overall, I'm very satisfied with the outcome.
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We had to replace our AC and furnace, which was a breeze. The thermostat also went out, but Alex arrived promptly and saved the day. Routine maintenance from Justin also came in handy. Every interaction with this company has been top-notch - friendly and assistive staff. Overall, they excel at what they do!
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Van Drunen Heating & Air Conditioning did a fantastic job with our recent HVAC replacement. The owner, Keith, came to inspect our current system, figure out what we needed, and give us a detailed quote. The quote was spot on, including all the rebates and credits, and the price wasn't bad either. The 2-man crew that installed our new A/C and furnace were top-notch. They carefully took down the old system, got everything in place, tested it out, checked for leaks, hauled away the trash, and left our house sparkling clean. If they offered a sixth star, I'd give it to them – but alas, five is all that's available.
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I called Van Drunen this morning when my heating stopped working, and they sent someone over right away. They didn't try to sell me anything - just diagnosed the problem and provided a fair estimate. The prices were very reasonable. The technician started work that same day and was in my house for most of it. He was respectful, friendly, and efficient, even with my unruly dog getting underfoot. I appreciated the company info handout Keith gave me. Overall, I'm really impressed with this family-owned business - they've got the skills and a great attitude to back it up.
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I had a solid experience with this company, working with Derrick who did the installation was top-notch, he's friendly and knows his stuff. We got a fair deal too. The only minor quibble is the thermostat wasn't perfectly aligned but it's not a deal-breaker for me. Overall, I'd definitely recommend them - they get it right most of the time.
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Wanted to leave a second review, as I had a frustrating experience at home that prompted me to reach out. Over the weekend, my house was freezing cold and my furnace wouldn't turn on - of all days. It made a strange humming noise instead of clicking, which didn't sit right with me. Given the circumstances, I contacted Van Drunen Heating and they sent a technician out promptly.
The issue turned out to be a draft inducer problem, which wasn't ideal but was at least not something that required replacing my furnace or heat exchanger entirely. Ricky arrived this afternoon to replace the faulty part, and now my house is back to normal. I appreciate Ricky's professionalism and thank him for his work.
In another instance, Alex conducted an annual maintenance check on my A/C and furnace recently. He was courteous and kept me informed throughout the process. Van Drunen Heating consistently delivers excellent service and friendly staff - I'll continue to rely on them in the future. -
A fantastic job from start to finish. Keith is extremely knowledgeable and professional, making the process seamless. Competitive pricing with excellent installation and a product that functions superbly - highly recommended!
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Keith was extremely personalized, showing great patience as he explained our situation. He demonstrated excellent customer service skills, working seamlessly with our heating and cooling systems.
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I recently had a great experience with Van Drunen, who installed a new furnace and air conditioning system for me on August 13th. They sent someone out the day before to give an estimate, and I was thoroughly impressed by their professional demeanor from start to finish. The person providing the estimate took the time to explain everything in detail, covering unit types, warranties, and specifics about each unit.
On installation day, two technicians arrived at our home between 8:30 am and 3:00 pm. They were respectful of our space, friendly, and polite. Throughout the process, they walked us through each step, making us feel comfortable and secure. When they finished, they cleaned up so thoroughly that it seemed like nothing had happened.
Unfortunately, my A/C unit had failed me before Van Drunen arrived, causing a significant amount of stress. However, the team's excellent service greatly alleviated some of that stress. I'm grateful for their professionalism and kindness during an otherwise stressful situation.