Plumbing reviews in Stickney, Illinois

Greg Hannah was absolutely great to work with! They were able to retrieve a snake rod that a previous plumber had left stuck in my sewer pipe. He not only obtained the building permit but also excavated in front of my house to get the rod out so my basement wouldn't flood again. Little did we know, the rod was stuck on 23 feet of root!! He sent me pictures and cleaned out my sewer pipe from the blockage of roots. As a busy full time nurse who isn't available during the day, Greg still completed the job, was reliable throughout the day, was great at returning phone calls, and was always on time. Greg and his professional plumbers were able to fix my unfortunate plumbing problem as a first time home owner at an affordable price. Everything was fixed very quickly, thank you so much! I highly recommend Hannah's plumbing to anyone!

Aggressive, threatening, and price gouging. Don’t use him. Greg Hannah’s techs did a fine job. I had a clogged sink drain that required replacing 2-3’ of drain pipe with PVC and snaking my drain. It took his guys about 1 hour to do the job. He charged me 600$ for this. When I called him to discuss his fees, asked for an invoice showing a breakdown of materials & personnel, he refused, became aggressive, and threatened to put a lean on my house. He has since offered me a 10% discount. Don’t use this guy unless you want to get taken to the cleaners, yelled at, and threatened for questioning his unethical behavior.

Greg Hannah Plumbing provided A+ excellent service right from the start.
From the phone call with Maria for scheduling the service appointment, the knowledgeable Greg himself coming out to provide the estimate, to right down to the company’s technicians Andy & Issac that did the service work.
They were truly an answer to my prayers! If you are looking for excellent work at a great price give Greg Hannah plumbing a call you won’t be disappointed!

Had a concern on a gas leak and a water leak on my utility room. I called Greg Hannah's Plumbing & Sewer Services and they were able to work with me to get both issues resolved. They not only fixed the initial issues, they told me of other issues they saw and were very helpful and friendly along the way to come up with a plan to address my needs. The contractor was very friendly and informative on the things that he was going to do or why he would recommend to address. They were very professional and clean. I would recommend for plumbing, gas, and water heater installation/maintenance.

I recently had a water heater go out at midnight on Friday night (great timing). Water was all over the basement floor so I was in a panic. I did not have a regular plumber so I contacted some big box stores from their websites and left messages for some local plumbers. The big box stores had an installation partner contact me with "complete packages" which seemed to be over priced and taking advantage of your situation. Some plumbers wanted to charge time and a half because it was Saturday. Greg from Greg Hannah's called me back in a few minutes, quoted a lower price than the big box stores and said he could have someone out within the hour. The installer was Mike who did a great job and cleaned up the area. The price charged was exactly what was quoted. By noon Saturday I had hot water and less stress. I will be contacting Greg Hannah's for any future plumbing needs.

Tony did a great job with both our main line updates and updates to our shower fixtures. They were clean, fast and detailed! Thank you!!

I'd like to thank Artie and Louie then Artie and Jerry I called 1 day came and checked my sink and said they could do the next day . Wow, I was amazed they actually came the next morning. Thank Mr Gregg Hannah these guys are great ! And I have other work that I will be requesting Artie for soon as I can. Thanks Again guys! Patricia Graf

Had such a great experience! My neighbor told me that this was an honest company which was perfect because another company tried to sell me a huge fix for a small problem. Greg came in and explained what he would have to do. Made an appointment time for the following week to do the job. Showed up as promised and the two workers did the fixing of the problem in my kitchen sink. The house is old and there was a grease pit some place on my property. Since I didn’t know where the workers closed the pipe and made a new route for the sink to drain into the sewer. It took as long as predicted and it was even less than the estimated cost. So perfect! Everything was cleaned before the workers left. Everything was professionally completed. Thanks!! I will definitely use this company if anything ever needs more plumbing fixes.

Thank you for such great service on our new water heater! Really fast response. I emailed late last night and the job was done early this afternoon. Ed and Daniel did a very professional job from start to finish. Ed taught me a lot about our system and made sure everything was working correctly before they left. Great job on the clean-up too. Will definitely recommend to my neighbors and anyone who asks. THANK YOU!

Hannah did my water service line replacement. Very satisfactory work, excellent price, and top notch customer service in regards to the workmen. I was apprised of all working aspects in a timely manner as the job progressed. Highly recommended.

I am loyal to Greg Hannah ever since they helped out when the city crushed the sewer and flooded my basement. I’ve lived here 5 years and have had them out a few times. I am always blown away by their kindness and efficiency. They also stand by their work and will correct any issues.

Wow, I cannot say enough good about this place. After realizing my water heater had an internal leak that would require total replacement, I asked neighbors for recommendations and called three places. Greg Hannah had the best price and was able to come out in less than 30 minutes. A team of two, Ed and Justin, were absolute pros who, frankly, worked their m- f- butts off to replace and repair everything necessary. My heater is in a very tight and awkward space, and they were able to work with everything. They were friendly, efficient, transparent, knowledgeable and took care of the problem, and more. I would definitely recommend, and would use their services again!

I have worked with Hannah for several years now. I first met them when they were called in at the condo I used to own. They did such a good job, I started using them whenever I needed some plumbing work done.

They are always professional, clean, efficient, on time and do a great job too. Their prices are reasonable. They are easily available and they understand what is needed and do the job well. I cannot recommend them enough.

Right before the big torrential rains hit this summer, I discovered my sewer line was broken and already full of water. Luckily i had insurance. Greg Hannah gave me the most reasonable quote when compared with another big name local plumber so i went with Greg Hannah! Luckily the quote fit within the amount my insurance would cover for the work. Nothing ever happens as fast as ideal but Greg Hannah secured the permits and got to the work as soon as they were able. The work took a few days since my line was deep under the street, but they got down there and did the repairs, taking lots of pictures as well that I could provide to my insurance. Greg Hannah's crew are punctual and hard-working! Thanks for everything :)

Never use these guys. they are scam artists. Tried to get me to sign up for major sewer repairs when all i needed was my sewer rodded. They were back three times over four days and it still was not flowing (sewer). Another company (Permidt Plumbing) came out and rodded and camera in four hours. stay away!

They guys are horrible. We made an appointment for the day after thanksgiving two weeks out. The weather was cold, the plumber shows up with a pair of pants and hoodie. It took them 6 hours to do a sewer cleanout from the main line because they had to go in the truck to keep warming up. I offering them coffee, and warm food. But what the heck you work outside come prepared. We never had any of the clean out stuff in the garbage can. So they most likely punched a hole for the water to get by and now 6 weeks later I have the same issue so I called them back and the owner books the appointment and tells me I have to pay after the $375 because they don't offer any type of gurantee. WTH! The previous company offered a 90 day gurantee, now I understand why those guys quit this company. Told them good bye. Called a new company and they completed the task correctly. Your loss.

If I could give zero stars, I would. This review is in regards to the front staff, lack of communication and organization and length of time of our home project.

(It should be noted, I would give 5 stars to the workers on the project. Omar was AMAZING, none of our review has to do with Omar or his work.)

At the beginning of March, we called Greg Hannah Plumbing as we were having significant plumbing issues at our house and needed an emergency pump out of our backup basin. To make a long story short, we needed parts of our pipe REPAIRED AND REPLACED. We had to use our water sparingly (i.e. NO dishwasher, NO washer, short showers and flushing toilet as little as possible.) While getting the quote, we decided to add the flood mitigation onto our the project.

They did not start our PLUMPING repair until April (4 weeks later) after we had to call MULTIPLE times asking when the repairs would be started. We were told it would be 9 weeks because they only had us down for the flood mitigation and not the REPAIRS and replacement. Thankfully once they realized their error and a down payment was made, we had the repairs project started 2 weeks later... only for it to take another 5-6 weeks for it to be completed.

We received ZERO communication from the office. We only got answers when we had to call multiple times for updates. (Just this past Wednesday 2 workers came to our house to finalize something on the project and when I asked why they were at my house, they immediately asked, "No one called you!? We were told someone from the front office talked to you and told you we were coming." We received no such phone call.) When we called the office, we were met with rude, disrespectful tone and answers with no understanding or empathy. There is clearly no communication amongst the staff and projects as we were given answers such as, "I don't know what you're referring to." Maybe look at our file or account!?!?! We were also given incorrect dates of when inspections would be taking place.

BUT once it came time for payment and sending out the invoice, all of a sudden, the office staff was super quick reach out to us. So much so today we received our last and final inspection, only to have Greg Hannah himself come to our house an hour later asking for our final payment. (We had written in email our final payment would be provided to them when the project was COMPLETE, not when it was still incomplete.) Have no fear, the final payment will be made.

We will NOT be using them ever again. If you do choose to use them, I highly encourage you to have everything in email so you have evidence of their answers (or lack of answers.) Also know that when you get the quote/invoice, it says there is an option for a payment plan...there is not. So some false advertisement literally in their invoice email.

Tony just left and couldn't have been better with whom to work. He diagnosed the problem, gave me the estimate, went to get what he needed, installed the product, and was gone in an hour and a half. At the end, he gave me a senior discount and explained the best way to pay to avoid a credit card charge. Thank you for your service.

Would not recommend. Blaming aftermarket parts that they installed is not compatible with my facet.

Just called another plumber and this is what they said
The washers looked kinda bad already most likely due to rough surfaces on the seats, so I resurfaced the seats replaced the washers and greased up the stems and the packings. So far so good, but let me know if you have any issues. Thanks!

Fast and professional service! They came out promptly and were very professional and did a great job!

Anthony and Jerry came out to check on my sump pump. They were friendly, efficient, and the work was done at a very fair price. I'm very happy with them and will be continuing to give them my business.