Reviews of local pros in Stone Park, Illinois

Héctor delivered excellent service, getting my unit operational despite being called at short notice. The team's flexibility saved the day, providing prompt assistance on a last-minute request.

Hector did an outstanding job with same-day service. He efficiently resolved both the electrical issues and installed my thermostat. As a first-time homeowner, it's reassuring to have someone reliable nearby who can handle these tasks.

The original technician, Humberto Sanchez, was a standout - friendly, knowledgeable, and genuinely helpful. He took the time to answer all my questions, which I had plenty of. The installation crew arrived on schedule but encountered an issue early on, causing a brief delay. Despite this, they worked professionally and respectfully, showing dedication in challenging conditions. I commend Humberto and his colleague for their efforts in completing the job. Their teamwork was impressive, and it's clear they made a positive impact at my home.

Our technician was very professional, knew his stuff, fixed the problem fast - we're really pleased with the work done.

Our heater gave out on us during one of the coldest days of the year at the start of January. Thankfully, Fricold Heating and Cooling was able to send someone over right away. The technician who helped us, Hector O., was exceptional - he showed up on time, explained the issue clearly, and offered both short-term and long-term solutions. I couldn't be more impressed with his professionalism and expertise. Their number is definitely saved in my phone, and I'm glad we won't have any other HVAC emergencies soon. If one does come up, however, we know who to call. The price was also very reasonable - actually lower than I had expected, considering the cost of repairs elsewhere.

Here is a rewritten version of the review:

We called Fricold when our lower level heating system gave out on a bitterly cold day. Their answering service took our info quickly and we had a team there within two hours to fix it. They did the job fast and efficiently, and I'd definitely use them again without hesitation.

I've worked with several HVAC companies, but none compare to FRICOLD - they excel in service hours and tech expertise. I've used them for various tasks, from full installations to maintenance. Javier and Hector stand out for their exceptional work ethic and commitment to getting the job done right. Their professionalism and attention to detail make them truly top-notch, hands down the best HVAC company I've encountered.

Hector Ortiz is a standout technician for Frecold. He's extremely knowledgeable and takes the time to explain his work, making complex systems easy to grasp. Exceptional service from an outstanding employee - highly recommended.

Fricold Heating and Cooling is top-notch!

Javi's team, including Hector and Pedro, are incredibly impressive. Every visit from maintenance personnel is a testament to their professionalism - they're always courteous, respectful of our space, and accommodating with pets in tow.

Marleen consistently impresses with her exceptional organization skills, ensuring appointments fit our schedules seamlessly. Her efforts make the entire process hassle-free and stress-free.

When we encountered AC issues during the summer, I was blown away by their prompt response - an appointment was scheduled for the next morning. Pedro arrived promptly and meticulously inspected everything to identify any potential issues. Thankfully, no major repairs were necessary, thanks in part to his thoroughness and honesty.

I wouldn't hesitate to recommend Fricold Heating and Cooling. Their service, pricing, and expertise are unbeatable.

Hector was top-notch. He did a thorough job and really listened to us. He's not hesitant to offer suggestions and takes the time to answer our questions. Fricold is a solid company, always responsive to our calls.

Hector delivered exceptional service, far exceeding expectations. Despite our heater failing at 10 PM on short notice, he arrived promptly and efficiently, greatly alleviating our stress. Clear communication throughout the process kept us informed of his ETA, which was appreciated.
Thorough explanations were provided to alleviate any concerns, making me feel at ease with the process. He showed genuine interest in our household needs, tailoring a product recommendation specifically for my son's allergies. A spot-on quote was given without any pressure or rush.
Hector's kindness, patience, and expertise are truly exceptional. His dedication to his customers shines through, earning him a well-deserved reputation.