Reviews of local pros in Thornton, Illinois

Had to call service on my hot water tank. The technician was out within a couple hours to fix the problem. I cannot say enough good things about this company just outstanding.

I used Charge to complete a rehab home I worked on..Don and his techs/admin support were not only professional but trustworthy! They have proved themselves time and time again and I will continue to use them!

Charge Construction completely replaced all hot and cold horizontal pipes in the basement of our 6 unit 100+year old condo building. They had many challenges, put in additional time, and us kept us apprised along every step. I can't speak more highly of Don Sanders and his crew.

I love this company I've had several plumbers for a different things that I've needed done at my house I have a very old house so it has the old plumbing today I had Marcus and I always enjoy seeing him and the other plumbers because they're always so professional very courteous very polite very detailed and that's important when you're getting stuff done the owner Donald is very fortunate to have a excellent team of plumbers to work for him and to get the job done and I'm able to use my senior discount

Great service. Don came out and got the job done on a holiday!!! I am very grateful. He did an excellent job! Reasonably priced.

They do great work however return calls are subpar. I have to call multiple times before getting a call back to schedule an appointment or have questions answered. I let them know of the issue and they apologized for this. I then actually called them as a repeat customer to have them do more work for me but never received a call back to schedule the actual appointment so I took my business elsewhere. Such a shame.

I appreciate the options provided to fix the issue I had. I also very much appreciate the care shown by explaining code standards and the reasons for them, and explaining anything that I seemed to have to think about 😅 Work was completed quickly and professionally and I have been very pleased with their service every time I've contracted them.

Reggie from Charge plumbing was able to diagnose my ejector pump noise problem and fixed it for a reasonable price. He also did great plumbing work for my family. Highly recommend him and this company!

The plumber was extremely knowledgeable, worked super super hard to get my plumbing unclogged. When another plumber I had was going to tear my floor up to do the job. I am so relieved and happy with the work thank you thank you

After purchasing a home, we discovered that the seller had only replaced the visible sections of pipe with new copper fittings and instead left very old pipes in within the walls. There were also serious drainage issues that were not disclosed nor discovered during the initial home inspection. Charge C&P was able to replace all the pipes and explained exactly what and why they were doing things throughout the process which was very relieving to me as a new homeowner. I am currently waiting on the City to let me know about some other piping issues before Charge completes the last part of the job, but thus far I am incredibly satisfied with their work and professionalism! (On the off chance they mess it up before it is done, I'll update this review but otherwise 6/5 stars and would recommend them to anyone!)

No one likes to pay the bill when a big job is all done, but everyone wants experts like Danny to look at their home and do the job right! Special mention to 'Twan and Josh for all their incredible hard work and professionalism as well!

Note: As part of the job, they do not do the drywall repair for the holes necessary to access the pipes within the walls, so be prepared to either do that work yourself or hire a licensed handyman or drywaller to finish that part of the home when the plumbers are done! They did disclose this to me so it was no surprise and the expectation was set beforehand.

I highly reccomend this company, they were great to work with and really went the extra mile to work around my schedule. I rarely have good experiences with service companies, but they were pleasant, timely, more than fair on the cost of the service and did exactly what they said they'd do. I couldn't ask for more. I will continue to do business with them.

Easy to do business with and a very professional company not to mention the excellent service by Don. He was prompt for the appointment and not only fixed the main issue but gave tip & advice on how to permanently fix my plumbing issue! Would highly recommend this company. Great work!

We called evening of Memorial day and got Marcus out the next day. He was very personable and professional. He explained what was wrong and finished job in a timely manner. Very good representative for his company. Highly recommend!

Everyone was very professional from answering calls, scheduling and updating appointments, to service provided. Don and Jerome were the technicians and they were personable, efficient, and fast. I will definitely recommend this company and use them for any future repairs that may arise.

Don and his crew are amazing! From scheduling with Lisa, whom was fast and efficient to get us in quick. To the techs that came out who were knowledgeable, kind and professional..the entire experience was A+! Communication has been great with them, and I’ll forever use them!

Marcus did a phenomenal job. Great guy, very knowledgeable and excellent customer service. He’s a 10!!!

After experiencing a leaky shower, Don was able to come and stop the leak in under 10 min. It was an emergency matter and he arrived in less than 30 minutes to fix the issue. I’m forever grateful to have received such persistent and professional service from Charge Construction!

Don did a fantastic job with installing piping for my washing machine. He was punctual, polite, and knowledgeable- he and his crew made sure to not only get the job done in a reasonable time, but efficiently. I will definitely be using his services in the future. HIGHLY recommended- if you needed a sign to book, this is it.👍🏾

This past Saturday, had a problem with the sewer at home, called Charge Plumbing and set up an appointment within minutes received a call from Donald letting me know that he was sending Terrence Diaz within a hour.
Well Terrence contact me in less than the time frame given letting me know that he was on his way which is part of why a give Charge Plumbing a 5 start, not counting that I'm really satisfied with the job that Terrence did and the reasonable price for it 👍🏿👍🏿
Thanks for everything.

Marcus was extremely professional and did an outstanding job in repairing a leaking waterline in the house. He was very courteous and took time to explain everything he was doing. He approached the job as if he was working on his own house. I would use his services again without a doubt!

I called because when I flushed the toilets or showered, it essentially rained in my basement. The person who answered the phone got someone out immediately (on the 4th of July)! Don came in, diagnosed the issues, rodded the line, and then handed it over to another plumber. Anthony and Will came in and changed out the cast iron pipes that were rusted and degraded (original to the house). Changed to PVC. Next, I'll have a drywall person come to complete the job. It has been a seamless process and the communication has been top notch.

For the entire time (so far just 3 days), I have been kept in the loop, no hidden costs, and they clean up before they leave. Nice young men who are personable and respectful of the customer's time, property, and money. They are so knowledgeable. I have tried several plumbers and now I've finally found the right ones. I highly recommend them.