Reviews of local pros in Thornton, Illinois

4.9 based on 84 reviews Back to the listing
    5

    My experience was amazing. They came out to fix my bathroom tub, the job was well done. I would recommend this company to family and friends.

    5

    Charge Construction stands out for their exceptional service, clear communication, and prompt delivery. As a minority-owned company, they take pride in their outstanding customer service. If you're looking for clean, efficient, and top-notch service, look no further. Contact Charge Construction – you won't be disappointed.

    5

    I had an aging toilet that was way too low for myself and my family member. We needed to upgrade our toilet and two faucets. I already paid and had the toilet and faucets, but did not have the time to swap them out. I call Charge Construction and they booked me an appointment almost immediately. Both technicians were onsite at exactly the booked appointment time. Anthony was very professional and took care of me every step of the process. I now have two upgraded bathrooms and very nice and functional sinks. Thank you very much for the assistance with my project and I’ll be sure to use Charge on my next upgrades as I will be slowly improving the house.

    5

    I chose Charge Construction LLC after reading the reviews on this site from previous customers.
    I'm very satisfied with my decision to choose this company and will recommend them to family and friends.
    Marcus was the technician assigned to my project and he was a pleasure to work with.
    He was knowledgeable, efficient and courteous.

    5

    Excellent customer service. Great work. I hv found a new reliable and trust worthy plumber !!!
    Thank You Don!!!💯💪🏾😊

    5

    Charge Construction & Plumbing was awesome. I had a pipe to burst on Martin Luther King National Holiday with windchill below 25 degrees. I googled this company and they were so professional, courteous and definitely right on time. They arrived within 2 hours and corrected the problem. The service technician ( Anthony C.) that came was so polite and courteous and definitely knowledgeable of his craft. He also showed me and explained to me what the issue was that caused the problem. I highly recommend this Company.

    5

    I asked a friend for a plumber referral and he recommended Jerome with Charge Plumbing. Jerome was efficient, timely and neat. His prices were reasonable and I couldn’t be more delighted. I have found my go-to plumber. My strainer bowls were rusted and surprisingly, I had a minor leak occurring. Jerome cut and replaced some of the existing PVC as well as replacing the strainer bowl. He did an awesome job!

    5

    Charge plumbing is definitely a five star plus company. I needed to have a spot repair on my outside main water line.When I first met Donald I didn't believe that he could own anything he was such a young person, but after my third degree which I'm quite sure he would agree it was, I could see him in the position that he was in he was a positive , knowledgeable and outstanding individual. Their prices were very reasonable they did everything they claim they were going to do and it was in a timely manner. I was very very pleased with the job that they did, I would highly recommend them for any plumbing work. Don't let their appearance fool you they may be young but they're very knowledgeable. The customer service that you receive from Lisa is well above any standards of customer service that I received from anywhere she's very friendly and knowledgeable and would definitely go out of her way to make things comfortable for you. Again they are a five plus company, I highly recommend them for your job thank you Charge Plumbing for everything. Cherry Jones

    5

    My kitchen sink was clogged and I contacted this company for service. From the time of initial contact until the end of service, I was treated with professionalism. Marcus was the tech that came to my house and he was so nice. He answered all my questions and showed me what was going on. It took less than a hour to complete and I really appreciate him for helping me. I will definitely contact this company again if I need further assistance.

    5

    Marcus saved my life!!
    No idea how I was going to afford this water heater after my home warranty denied it for a bogus reason so I made 5 appts, ended up ultimately canceling four of them and keeping Charge Construction & Plumbing because honestly they were the cheapest to come out at only $45 but when I say I was a nervous wreck as to what he was going to find ... he not only made everything better but made everything better at an affordable price for me. Thank you! We are new to the South suburbs and now we don't need to worry if we ever need you again. Thank you thank you thank you!!!
    PS ~ Marcus is fiiiine
    Thank you so much Charge Construction & Plumbing!!!

    5

    Charge Plumbing came through even though I called them late in the day. I’m very grateful Lisa was able to fit me into their schedule. Marcus did a great job clearing lots of tree roots from sewer line to clear the backup. I’ll definitely keep Charge Plumbing in mind next time I need any plumbing work done. Thank you!!

    5

    Good Day! I am very pleased with the service I received today from Charge Plumbing. Marcus was professional and polite. He explained what was causing my leaking shower and what was needed to fix it. Marcus explained so I could understand and he was very patient when I asked questions.
    Thanks a bunch!

    5

    If you’re looking for a great plumbing company with excellent customer service and timely appointments, then you found the right place with Charge Plumbing. Don and Jerome were very attentive to our business needs and patient with our questions. We will be using Charge Plumbing again if anything comes up in the future!

    5

    Marcus was very professional. Walked us through our problem and what he’ll do to fix it. We’re very happy with the work he did

    5

    5 Stars – Verified Client
    I had the absolute pleasure of working with Charge Plumbing during an emergency plumbing situation in my home. A backed-up line caused my toilet to overflow—messy, stressful, and completely overwhelming. But from the moment I called, I felt like I was in good hands.

    Don responded quickly and came prepared—not just with tools, but with calm professionalism and genuine concern. He worked tirelessly to get the issue resolved, and when it became clear that additional support was needed, he didn’t hesitate to bring in a trusted subcontractor. Together, they pushed through every challenge and didn’t stop until my plumbing was fully restored.

    What really stood out was how thoughtful and communicative the entire process was. I was never left wondering what was going on or what came next. Everything was explained clearly, handled efficiently, and done with respect for me and my home.

    Charge Plumbing didn’t just fix the problem—they showed me what true customer care looks like. Their integrity, work ethic, and professionalism are unmatched. I would absolutely recommend them to anyone looking for plumbing services they can trust.

    5

    Very Professional, Very Efficient, Customer Service 10/10, was very pleased with the work that was done.. Marcus was very knowledgeable, got straight to the point, took care of the job and was done within a hour. Thanks again Marcus. I highly recommend this company.

    5

    Marcus was professional, knowledgeable, and provided great service! Came out same-day to fix our toilet and the entire process from start to finish went smoothly. Highly recommend Charge Construction & Plumbing!

    5

    You do not have to look anywhere else! You can trust Charge Construction and Plumbing with your needs. After the pipes on my sump pump disconnected, Don was able to quickly diagnose the problem, talk to me about all solutions—temporary and long-term and fixed it within one hour. Extremely professional! As a parent, I needed this fixed ASAP and was grateful that Charge Construction and Plumbing was working evening hours to meet my needs. I also needed someone trustworthy and knowledgable. I even talked to a few other plumbers afterwards who agreed that Don’s pricing was fair and his technique was top notch!

    5

    Hi. Marcus came out to fix our flooded basement in a Saturday (of course it had to be a weekend). We live in an old house and have had many pipe issues over the years. He was fantastic! He’s by far the best plumber to come out to help us at our house to date (and we've had several). He took the time to make sure he completely diagnosed and solved our problem thoroughly; and for the first time in a long time, I feel like the problem has been truly solved. And furthermore, he taught me a lot about how the plumbing works on these old houses, and I feel much more confident in how to prevent and manage problems like these in the future. I highly recommend Marcus at Charge Plumbing and definitely plan on using his services again in the future - although hopefully I will be calling for just maintenance and preventive work rather than for an actual basement flood.

    1

    Paid over 6k to have my plumbing redone. Had pex installed and new PVC drain tubes. I will let the pictures do the talking.

    5

    I had the pleasure of doing business with this company on my first full rehab. Very knowledgeable, understanding, and respectful. And might I add there work is very clean. On my next one I will definitely use this company again. Thanks for an awesome job well done