Plumbing reviews in Troy, Illinois

These guys were amazing, they came in and within 5 minutes had my whole issue diagnosed and fixed!

We’ve used this company multiple times over the past 10 years and they’ve always been very professional and efficient. They’ve always arrived on time or early and are extremely knowledgeable. I highly recommend them.

Tom came out and saved the day! Thank you for your prompt service! Will definitely recommend and use again!

Excellent plumbing service and had our issue fixed in under 15 minutes after arriving. Very fair on the price too. I definitely recommend them.

I haven't actually patronized the business, but I called up with a water softener issue last week and the guy just told me what I needed to do instead of coming out and charging me an arm and a leg. Now that's good, old-fashioned, honest service!

This is my new go to company for my plumbing needs. They were able to come out on the same day I called and cap off the plumbing under my sink cheaper than prices quoted by other plumbing companies I called. They were in and out in 15 minutes.

Always professional and helpful! They do an overall great job! Helped with a clogged/backed up pipe twice and gave us some tips to reduce the chances of it happening as frequently.

You might want to tell your guys not to ride peoples butt and attempt to run them off the road while they’re going the speed limit because for some reason he’s mad he got stopped at a stop sign

He was up front with what needed to be done and the fee during the consultation. He came a few days later and did a fantastic job. I would definitely recommend Neal's Plumbing!!

Did not get further than a phone call. Couldn't get to me in the schedule. I fixed my own hot water heater. I know I'm old but I thought he could have been a little bit pleasant. I was stressed as it was.

Tiger told me I had several gas leaks (propane) and quoted $3700. Neil came over and fixed the gas leak for $155. Buyer Beware! Thank you Neil! I truly appreciate your integrity!

Tom knows he's doing. Very experienced did all the work and was done quickly. He had all the parts we needed. Very satisfied and would highly recommend him.

Very responsive! Was in & out in less than an hour! I was so worried about the cost, but they did a great job for a great price. & Made recommendations to keep system flowing. Very nice!

Not professional at all, if they fix pipes the way they drive I wouldn’t want them in my home at all. Watched the driver of the company van get into a road rage fit with another car. Then to top it all off the employee was cursing, spitting and using hand jesters at the stop light to said car. What ever happened between the two of them didn’t call for that level of disrespect.

Todd was great, he had my water heater replaced in under 2 hours. The water heater works great now and my family feels more secure knowing the water heater was installed by a true craftsman.

Great service. Prompt professional. Have used Neals for about 15 years, always does good work. Independent, local small business has come within an hour to fix plumbing inbetween other jobs on his lunch time. Highly recommend.

40 yr old shower faucet leaking, contatced officde via phone. Todd called back same day, came out and looked at problem, We puchased new faucets for shower and bathroom sink. Todd repaired leak until new could be installed. New facuets installed yesterday by Todd and Chase. Fast and through, had question about drain line, Todd said when problem exists call them out to replace. I highly recommend Neal's plumbing and staff.

Had them come out this morning was just thinking about an estimate guy showed up on time and he looked like he was ready to get it done. Told him what I needed he said said let's do it great price and service tried calling out people last year and no one would even show up. HIGHLY RECOMMEND

Called multiple plumber's in the area. Tom was the only one that was able to come that day, and his prices was better than other quote's i received. He came with a good attitude and a willingness to get the job done fast.

We will definitely use Neal's Plumbing again in the future.

Neal's Plumbing came to my house to replace simple Shower Trim and Pressure Valve "I had new kit assembly" Tom charged me for 1 1/2 hours work. He walked about 20 times back and forth out to his truck getting things. The cost was $175.00 for visit. Just as bad as Tiger Plumbing!
Don't Recommend!

Excellent work. Tom was the exact opposite of the plumber that screwed us over (Davinroy). He was very professional and got the job done in a hurry - and everything was perfect. I highly recommend using Neal's Plumbing.