HVAC reviews in Willowbrook, Illinois

I'm thoroughly satisfied with the service I got from ComfortTemp. They fixed a problem with my AC quickly and efficiently. The technician showed up promptly, was courteous, and knew his stuff. He identified the issue right away and had everything working again in no time. His expertise and speed were impressive - based on this experience, I'll definitely be using them for all my heating/AC needs going forward. They're highly recommended.

Brian from this company has been top-notch since the start. He's incredibly professional, helpful, and always available. The installation team did an excellent job, explaining everything clearly and completing it efficiently. Overall, I'm extremely satisfied with the service and would highly recommend this company without hesitation.

I've found ComforTemp to be my go-to HVAC provider. As part of my team's maintenance department, they handle all our heating and cooling issues as well as some of our chiller system maintenance in equipment. They're always there when we need them, even on short notice - sometimes at night. I value their professionalism and work ethic highly.

They got it right. The installation of our new central air was top-notch, and the team was cooperative and pleasant to deal with. We're sticking with them for our future HVAC needs too.

We needed urgent air conditioning repair during one of the coldest weeks of summer here. This company stepped in quickly and professionally, fixing our unit promptly. Technician Eric was clear and explained everything easily. Their prompt, hassle-free service earned us a lot of gratitude – we're extremely satisfied with their fast and reliable work.

Our furnace gave out unexpectedly, but thanks to this company, we were back up and running within two hours. The technician arrived promptly and solved the issue efficiently. Their professionalism, courtesy, and cleanliness are top-notch - a great value for the price. Thanks again!

ComforTemp has provided reliable comfort for years, delivering top-notch heating and AC services. Their professionalism is unmatched, particularly in emergency situations – we've consistently been impressed by their swift response times.

Update: I recently had Tim visit my home to service my A/C unit under warranty. What struck me as odd is that no one ever instructed me on how to maintain the unit, assuming I'd magically know how to clean it. When my unit stopped working and the scheduled appointment arrived, I did some research and discovered that a dirty AC unit could be the culprit. To my surprise, Tim found that the unit was indeed filthy.

I took the initiative to remove the covers and vacuum the unit, hoping this might help him diagnose the issue. However, even after cleaning it, the problem persisted. When Tim arrived today, I shared what I had discovered, including my efforts to clean the unit, in the hopes of helping him identify the root cause. Despite my willingness to provide information, he told me that I would have to pay $340 for the service, citing that the issue was caused by the dirty AC unit.

I'm baffled by this decision, as it seems unfair to penalize me for taking proactive steps to help the technician diagnose the problem. It's concerning that no one ever explained my responsibilities in maintaining the unit or warned me about potential issues that could void my warranty. This lack of clear communication is unacceptable, especially when dealing with complex equipment.

I'm extremely dissatisfied with this company at the moment.

Edit #2 - Further investigation revealed that replacement capacitors for my unit can be purchased retail for around $20 and replaced in under 10 minutes. I have no idea why I was charged such a high amount, regardless of whether it was covered under warranty or not. The discrepancy is astonishing.

I've had a great experience working with Eric at Comfort Temp for my Mitsubishi mini-split installation. Initially, my garage wasn't heating as well as expected, and Eric listened attentively to understand the issue and explained various options. He presented a fair and well-thought-out upgrade plan to resolve the problem.

Although the new equipment hasn't been installed yet, I'm very pleased with Eric's professionalism, expertise, and customer service so far. The Comfort Temp team seems genuinely committed to delivering high-quality work, and I would highly recommend them to anyone considering a mini-split system.