Electrical reviews in Avon, Indiana

Missed two appointments without calling. Then said that we weren't home and blamed it on us when we told our company that we have ring and cameras and nobody was on there at the time they stated and we were home, then whoever was in charge called them and told them for whatever reason that when I was finally talking to the service guy to set another appointment up we talked about our generator being out, so without even looking he told our warranty company some excuse and now our warranty company has decided not to cover it, without this joker even looking at it he has sabotaged my warranty just based on his input without even looking at it.

Employees were very helpful. I'll be back.

These guys are the best. Kind, helpful, cost effective, I will recommend them to everybody. Thank you.

Seriously, great folks. They fixed my issue in a timely manner, were very professional, knowledgeable, cleaned up after themselves, and the final bill matched the estimate. I will definitely use them for future projects and any unforeseen issues that will inevitably come up. I feel that their price was fair.

Seemed like a good deal even though over market price; installed a dryer outlet in the kitchen for the range. Also, left live wires exposed under the house (which were paid for to be terminated at the box), and installed recess lighting were cabinets would go (guy said the distance was one door from cabinets and he told they are pro forma measurements for our install. To top it off, pretty much accused me of lying when all I asked was
Plug to swapped out. Owner, Hal Frye, told me to go buy part and swap out myself since I did not find it necessary for him to verify personally when I could send a pic after Michael made an appointment. He cancelled because we would not let the owner bully us and refuse to apologize after hanging up. Stay away.

I want to thank each and everyone who took the time to leave their review. I am not a customer, but I was going to contact Frye Electric, but not now and not ever. Thank every one. So, sorry for everybody experience. I didn't like the company handling of the problems.

Came out to fix panel after a fire. Very nice techs. Had to come back because more wiring was fried than originally suspected from the outlet arcing. Was able to get us back up and running in a short time. Would definitely hire again.

Very nice guys . They fix what needed done. The price wasn't bad at all. I would tell anybody if you need something electric call frye the wonderful.

They sent a guy to my house to give me an estimate. I told him what I wanted done, and he said one price would cover it. I asked him if he wanted to go around and count the number of receptacles and he said no, one price will cover it. They were at my house today and want to charge me $2000 more for the work the estimator told me one price would cover. This experience has been bad. I would not recommend them. I just called their office and talked to the guy who came out to the house. He acted very hostile and mad. I would not give them any business.

After writing this review I was contacted by the owner. He came to my house and attempted to make things right. He was a nice guy and made sure the additional work was done. I was still charged for it, but it was a lesser amount. It doesn't change my other contact with this company.

Update 3/30:
Frye Electric sent out a second technician to complete our original service call today. Javier was a superstar! He was friendly, efficient, and committed to making sure we were satisfied with his work. He brought the necessary equipment and identified the problem quickly. We couldn't be happier with this "second chance" experience! We would gladly give FIVE STARS for Javier's work!!!

Original review for 3/27:
Our oven and a few outlets were not receiving any power. My husband is pretty handy, but he couldn't figure out the problem. He made an appointment with Frye Electric and informed them of the issue and what he had already done in the way of investigating the problem. Unfortunately, he was unable to be home for the appointment.
While I was entertaining and chasing after two little kids, our technician began looking into the problem. About 20 minutes in, he tells me he doesn't know what's wrong and my options are to schedule another appointment to trace the line with the line tester or open up drywall and re-run the line. I asked why he couldn't trace the line now and he informed me that the line tester is equipment that had to be specially requested (???!). On account of how I'm not an electrician, how would I know to request it? But I digress...
He then looked around for another hour. Then proceeded to reiterate that they would have to come back another day and my total was $233 (!!!!!!!!!!!). "For what?!" I asked. "A $65 trip charge and an hour and a half of time" charged in 30 minute increments. And now I'll be expected to shell out for another trip??
I called a couple other electricians who confirmed that they bring line testers to every trip as it's a "basic tool". I believe the technician knew after 20 minutes that he wasn't able to complete my repair at that time, so it seems as though he burned up another hour to jack up the total cost.
I did call the company, but was told that all supervisors were on vacation. My husband talked to someone the next morning and made another appointment with the agreement that the second trip charge would be waived and $55 refunded from the first appointment. Maybe I'm being difficult, but I am still not satisfied with service, especially when we will end up paying over $200 BEFORE ANY ACTUAL REPAIRS. Who can afford to use this company at this rate?
Will update after second appointment.

They deserve 6 stars !!! The two technicians that can to my house to wire a sauna heater to a 30 amp breaker were courteous, professional, and treated my dog Jack with love.. I have owned 3 homes in Indiana. One was a foreclosure. I have delt with Ashpaugh Electric, Mr Sparkey, and one that's not even in business anymore. I will need a upgraded breaker panel eventually. Frye Electric's work quality and reasonable pricing will get them back to my home.

Fry is fleecing customers out of $1000 of dollars.
I got several estimates for what is called a temporary electric box, most all estimates was $1500-$2000. Fry wanted $7000 for the same job this is such a massive overcharge it is immoral and the same as theft. After talking with others about fry electric I heard the same story about overcharging unsuspecting customers who do not know how much electric work cost and are getting taken. do not use this company. If you use fry you will be overcharged by $1000s

My first interaction with Frye was great. Had an electrical issue in my basement and the tech was informative and thorough and got the job done quickly and well. The second time was vastly different. I had to go back and rehang the fan they installed for me because it was wobbling so bad. I'm not sure if I'll use them again.

Frye Electric did a great job for us on a Saturday emergency call!

I had a red hot connection coming in from line side to the top of our house load center (breaker panel). This was on the verge of being a house fire if went further! I shut off the mains and starting looking for emergency help (on a SATURDAY no less). Contacted a competitor first (who shall be un-named), immediate answer service, but indicated they couldn't be out until July 6th!! WOW, so much for emergency service.

Then I contacted Frye Electric. Emergency service operator was just as friendly. However, I got a phone call from "Hal" within minutes to ask for details of my issue. He said he would make a couple of calls and call right back. Within minutes, he said "Cody" was on his way.

Cody arrived, did the inspection, was able to come up with a safe & effective solution! He was kind, courteous, and diligent to help us out! Cody expressed he wasn't leaving until we had power no matter what it took!

Power was back up within a few hours! Very impressed especially for a late afternoon Saturday!

Job well done and appreciated!

Thank you Frye Electric!! Thank you Hal and definitely thank you Cody!

I had a great experience with Frye Electric. I called right when they opened on Monday morning and had an electrician (Zach) at my house an hour later. Zach was a knowledgeable and was able to explain exactly what he was doing and how it happened. We had our issues resolved that morning and know the exact steps of what to do if in a similar position. We will continue to use Frye Electric based on this experience.

2 Years ago, we had an excellent experience with having our electrical service panel updated and our service pole raised.

Today, I called for what I thought might be an emergency. Hal picked up and was incredibly courteous and professional, gave great advice and offered to have an electrician come by to personally check on the issue. It turns out it was actually an issue with our electric provider (IPL), but through and through both Hal and the service electrician (Chad) were understanding and thoughtful through the process to make use feel safe.

We are grateful for their continued customer service. Highly recommended.

I LOVE FRYE ELECTRIC!!!
I had already had another electrician and 2 different appliance repair companies to my home without my oven being repaired. I was ready to cancel Thanksgiving, but luckily, I called Frye electric, and 45 minutes after they arrived, I had a working oven!!! Same day service and excellent rates.
You have a customer for life!

Outstanding work by Frye Electric - in the process of replacing the panel and upgrading to 200 amp service they cleaned up multiple issues with the legacy panel. As they were wrapping up they found a gas leak I was able to have addressed the following morning. They went above and beyond their scope to point out the gas leak.

We spent almost $4k to have them wire our basement in our newly built home. During their visit, their crew spilled something oily in our driveway, and made a huge stain. The circumstances of their visit make them the only possible cause of the stain. I didn't think it was a big deal and simply asked them to clean it up. They were unable to, so I contacted the office. All I asked is that they clean it. The owner called me back and was extremely rude, refused to take ownership of the issue and said that if "we can prove it was them, they'll take care of it". And hung up on me. Having spent that much money with their company and being treated so rudely over such a small issue, I am just in shock. I have NEVER written a business review before because I usually just roll with issues and fix them myself or most people will come to an understanding or do the right thing. Them making such a big deal over cleaning a stain blows my mind. He said he doesn't want to take ownership and get involved in "legal stuff". Nice guy.... definitely wouldn't trust them again if this is the way they do business.

I questioned my rate for overtime. I called with an emergency in my home after 6:00 pm. It was a tripped breaker. I knew it would be overtime rates. The repairman was very nice and very polite. But the one hour charge was $513.00. I called the next day and questioned the rate. Their normal business hours are from 8:00 to 5:00 at a reasonable price. However if you say it is an emergency during normal hours your rate goes to $315.00 an hour. That is how they justified $513.00 for an after hour one hour emergency. Ouch! extreme.

Man where to start. I have issues with my circuits for months. I broke down and called Frye electric and they got me together right before Xmas. They were punctual and professional. I had to have them come twice because they needed a tracer they didn't have but then kinda waived some fees for the 2nd time, so that was really cool. I know electricap work is expensive but it was much less than I expected. When I have new projects coming in the spring, I will definitely be giving Frye electric a call!!! My go to electricians now.