HVAC reviews in Decatur, Indiana

Larry came as a follow up maintenance service. Professional, courteous, and informative.

Blake did a great job on my service. He answered all my questions and is very knowledgeable

Excellent service by Blake Mosier. Very friendly and helpful. Explained things so I knew what was going on.

Blake was a very nice , knowledgeable young man. Excellent service technician

My technician Ian Beckett was courteous and respectful. He did a good job cleaning and inspecting the furnace.

Jeremy was my tech excellant service an very professional attitude he is a valuable member of your team

Paul Wakeland inspected my HVAC system and explained everything he was looking at and why. He is very friendly, patient, helpful and knowledgeable.

Mike was great. We’ve used masters several times and they are always on time, have our best interest and wallet in mind.

Expedient technician support properly diagnosed failing part and installed replacement. Excellent communication from first call to final bill.

Blake Mosier did a great job in painstakingly repairing the louvre on our Fujitsu wall unit.

Blake was prompt and on time. Switched out the filters and checked everything in the furnace and humidifier. He’s always personable and professional and our dog loves him

The furnace was making a clicking noise when shutting down. Blake M. did a great job fixing it. He knew exactly what was wrong and was able to fix it quickly.

My furnace stopped working and Joel came out to take a look at it and explained the work he was doing and how each part worked for my furnace. All in all he was very professional and knowledgeable about the work he was doing

Larry Young performed my service appointment and did an excellent job. He was very professional and courteous. I am pleased with my association with Master’s.

Larry Young was confident and professional with my service call. Larry was honest and very helpful. Thank you Masters Heating & Cooling. Great job Larry!

Very polite and professional! Explained items in need of repair and left us the option to repair now or later. Exceptional customer service from an awesome representative of a great company!

Larry was very thorough and professional today. He did a great job servicing my furnace.

I had techs that I didn't think did a good job...but I had Ian today(second time) and he is over the top good. Explained everything to me...and made sure everything was working at 100% before he left. As a former teacher I give him an A+..

Larry came out on a Saturday night in bitter cold to service our furnace even though he was not on call. He was so very knowledgeable and kind. He did an awesome job.

Blake was on time and very personable and knowledgeable. He got my furnace going quickly and then checked CM levels etc.
It was a good experience and would request him again if possible.

I’ve used these guys many times over the years and have always had a great service! Larry was the technician who came. I have a very old water boiler for heat, they have always serviced but warned me that some day I need to prepare myself for replacing.