Reviews of local pros in Dyer, Indiana

4.5 based on 196 reviews Back to the listing
    1

    WARNING!!!!! Generator issues!! BEWARE of what this company does and tells you!!! I am the daughter of a 88 year old woman that got played by this company!! It started out on April 2nd with a maintenance call for the annual check up - cost $120 - and went down hill from here!! Let me clarify she had never used this company before as another company has always taken care of her maintenance. She lost power end of May (2 months after initial visit) but it only ran for a short time and quit. On 6/2 they came out and said the battery was shot and needed to be replaced - cost $395. One month later quit running, they came out and now it is the control board, which had to be ordered but was covered because there had been an issue before so replaced at no charge end of July 28. However the pressure was low. August 28 - red light on and not running 😠 technician Zach comes out AGAIN (This has become a monthly thing!!). He did nothing this time except to tell her after all this and months of jacking her around that the Generator was shot and she needed a new one and BY THE WAY that is a charge of $111.00 - bye!! She should NEVER have been CHARGED for this last call!! She has now spent well over $600 on a Generator that is garbage and the answer is we don't know for sure what is wrong as the dynastic check gives us possibilities?? So VERY UNHAPPY with how this went 😠😠😠😠

    3

    They called me to schedule a maintenance appointment on generator on 12/27/19 for a 1/3/20 date. I called them to see when they should be here, Kim told me they had technician out sick all week and wouldn’t make it today. Why couldn’t they call me prior to the original scheduled date? Last year they did the same thing, but that time they said they had other customers before they could do maintenance on my generator. It’s now clear to me that once you spend $6k they don’t care about maintaining the equipment for warranty compliance. It’s obvious they don’t the customers time is important.

    5

    Thanks Teck Electric, your installers Troy and Ben did an awesome job,they were very knowledgeable also,,can't thank you guys enough,,,Larry and Karen

    5

    Did house panel upgrade and new kitchen electric. Tech Electric team worked hard on my multi day project and completed everything agreed, professionally and timely, without any issues. Job well done.

    5

    Big thanks to to owner for helping me with some questions I had on a current project I have. It shows a lot about a business having a boss I’m sure that is busy taking his time to answer questions over the phone. Thanks again I will be recommending this company to my future customers.

    5

    Great service! Used them to repair/replace my weather head, install a new generac generator, and install a new switch box and could not be more pleased with the quality of work! 10/10 will definitely be using them again!!!

    5

    Wonderful customer service and reasonably priced annual maintenance plans for your generator. Teck Electric installed my outside generator and i have been so happy with the annual service as well as the peace of mind having my generator! In my area we lose power a lot and this has kicked in every time the power shuts off immediately after. i can run everything in the house and my pool heater and pump as normal. Life does not stop! Wonderful investment!

    1

    Purchased a generator in 9/20, was on back order due to manufacturing issues. Understandable. Had no expectation that it would be installed in the spring. February receive a call, unit is in, they want to install, however, reluctant because there was a snowstorm. They assured if installed they would return in the spring, and adjust the unit. After many calls, they finally come to adjust the unit 4 months later. The team that came moved the unit, did not ensure that the connections, flex tube were not compromised after moving. In comes The gas company as they have a indicator of a gas leak. They shut the unit down and yellow tagged it. Immediately called Teck to come and correct this. 3 days later, no call, no show to repair. I now have a huge box with an engine sitting in my yard which is virtually useless. Do not recommend. They are unresponsive and no customer should feel that they must wait for a response from their error that was potentially dangerous. Expensive mistake. Disappointing.

    5

    I highly recommend ,very knowledgeable workers and quick service.

    5

    Thay were on time professional and did a great job

    5

    Generator install:
    The whole project went great from when Arty sized up the project and Troy,Ivan,Cory and Caden done the install while Jeff expedited to make sure everything went the way it was supposed to. A great bunch of guys which made me feel that the job was being done right. Arty followed up to make sure every thing was done to my satisfaction.
    Thanks again guys for a great job.

    5

    Excellent 5 star service today! Our power went out early this morning and then our whole-house generator about 5 hours later. We called as soon as they opened, Jeff was able to get someone out within a couple hours! COREY came, giving us OUTSTANDING service! He was polite, informative, efficient, knowledgeable and most important EVERYTHING was under WARRANTY! Thank you Teck Electric for being a company of integrity. We APPRECIATE your service today!

    3

    I recently had a generator installed by Teck Electric, from Dyer Indiana. The process was smooth, and the installation happened quickly. The attached pics are from the actual installation and of the brochure that the salesman gave me. Do you see anything missing? I call Teck about the fascia, which is the cover at the base of the unit, as shown in the brochure that was given to me during the sales call. When I was given the sales pitch, I wasn't told that this would be an extra charge... A day or so after the installation, I noticed that this was missing, so I texted the sales rep Arty, crickets. I then called the company and got the "supply chains / covid" excuse. Now if I want the "beauty cover" it will cost an additional ~200 bucks. I’m thinking when you spend 10k on a generator it should come with what’s shown in the brochure, right? When I saw the picture of the car I bought, it had nice rims. And when I picked it up, the nice rims came with the car. It didn’t have stock black steel rims. I’m still waiting for the sales guy to get back to me. I’ll make an update if anything changes.

    1

    NO LONGER A RELIABLE COMPANY. Contacted them in November for repair, then had to wait until December for them to install a "new" mixer assembly part that was later determined to be "faulty". It is now January and we are STILL waiting for them to come and fix our generator, which we paid them for back in December. Multiple no-show appointments and little to no follow up on status update unless I called them.

    5

    Corey, the teck electric technician was very friendly and knowledgeable. My generator problem was easy to fix. My yard maintenance people must have hit the auxiliary cutoff switch in back of the generator when getting rid of the leaves in the yard. Big thanks to Corey for coming out to Portage as his last stop after along day of work.

    5

    Mitch and Ken we’re great to work with contractor hired tech Electric so I’m not sure how much I’ve paid for the electrical work. Great company to work with though.

    5

    I had Teck Electric install a (generac) generator and I am very very pleased. The service was great. They did exactly what they said they Would do and when you pick up the phone and call, they are always on the other end. Great company highly recommend them.

    5

    Cory was extremely helpful! Checked the generator and demonstrated how to test it. He helped with much needed questions abd service. Feels like a good friend although he was just being himself, "PROFESSIONAL". I'd refer Teck Electronics to anyone that needs electrical needs.

    5

    Teck Electric is very professional and helpful. Had to call the after hours phone number for an issue. Was called back by Cory within 2 minutes. He was very professional, knowledgeable and very reassuring about the issue. Next day spoke to Jeff who also was great to deal with. They got to my home right away to resolve the problem. Would definitely recommend them!!

    5

    Zack is awesome! He drove from Chesterton to Rochester IN to help us after a lightening strike took out power. He made sure that our resident had power and all things worked before he left.
    I would call him if you need a person with integrity.

    5

    My toilet was leaking and kitchen faucet with sprayer was leaking. Brandon promptly diagnosed the tank seals. As the kitchen faucet was very dated, we decided to install a new one. Perfect!