Constraction reviews in Fort Wayne, Indiana

Very responsive to my call and questions. Inspector, Xavier, responded quickly the next day and explain how the job would be done and the appropriate time to complete it. Work was done a few days later. Communication with Bone Dry was very good. All employees were professional, helpful and courteous. Highly recommend Bone Dry Roofing.

I just wanted to take a second to give a big shout out to Spencer and her team. We had our roof replaced by them years ago. Recently we have had issues with leaks in the same area. I was very frustrated as it kept happening and this last time it damaged our ceiling in the kitchen. Spencer went above and beyond to help us. They came out and addressed the leak but they also called someone to replace the drywall in our kitchen. I was definitely not an easy customer to deal with because of my frustration but she handled it all like an absolute professional and made sure that all of my concerns were addressed. Very impressed by the quality of customer service and how much they cared about making this right for us.

Spoke with Justin today at my home. Really nice guy, very friendly and respectful of our home and family. He gave us a lot of good information to work with and make our decision. He was NOT high-pressure sales, which is fantastic because as soon as someone tries that with me I shut them down and show them the door. These are big decisions and any company trying to rush me into a decision comes off as desperate and insensitive to their customers in my opinion. Justin was nothing like that and if we decide to go with Bone Dry for our Roofing it will be because I'm impressed by the quality that I saw, the warranty, and the polite and friendly communication I received. Justin, I wish more companies would learn from you and Bone Dry... seriously, I've straight up had to tell some people to leave lol Thanks for being a good guy.

The actual roof install was fantastic. However, we signed the contract and were told we would receive a call in the next 2 weeks to schedule the work to be completed. After over a month of us signing the contract, and us calling their office 3 separate times to try and schedule this work, we finally were able to get on their calendar. The install took only one day (as promised), and we paid for the work. The excess materials were left behind but we were told they would be back the following day to pick everything up and walk us through all the work that was completed. After almost a week, the items were still left in our yard and no one had talked to us about the project. I called and spoke to someone about picking up the items and they assured me it would all be picked up later that day. Someone did come out, but they left half the materials in our yard, and we ended up disposing of them. Still, no one has followed up with us on what work was completed.

We have a beautiful new roof, and the crew onsite did a fantastic job. The communication was terrible, the follow through was just as bad, and overall they over promised and under delivered.

This roofing experience was excellent. They were able to come check our roof out quickly. They were great to work with from choosing a color to picking out the new skylights. I was indecisive with choosing the roof color and they came out with large color choice on two separate occasions because I kept changing my mind! The turn around from signing the documents to people working on our roof was just a few weeks! The gm came out to ensure everything was going smoothly and then again at the end of the project for a final walk through! The new skylights are so nice! When it rains we don't have to close doors because of the loudness of the old inefficient ones. After listening to 3 other local companies, I am glad we went with them!

We love our roof. It was finished in one day and the crew did an excellent job taking down, installing and cleaning up. They even took extra care in protecting our duck eggs that were right by the house. We've already had many compliments on the roof. The supervisors took the time to explain the process and checked to make sure we were satisfied. I would highly recommend Bone Dry.

The crew was done in 1 day and did an excellent job. When there were a couple of repairs needed to be done inside the house and garage due to holes through the ceilings, Bone Dry had a crew out the next day to repair the holes and repaint the ceiling in our living room.

I highly recommend Bone Dry to anyone who needs a new roof.

I haven't had my project completed yet, but so far, I'm so impressed! Justin is amazing, very knowledgeable and professional. He was kind and thorough and came off honest and trustworthy. If the product quality is anything close to the caliber of the employees than I know it will be fantastic! Highly recommend to anyone in need of services.

Update! Still just blown away by the service of Bone Dry, they came to the house over the weekend to tarp my roof just in case it rained. Then had my project done in just a few hours yesterday. They cleaned up any debris created and were so nice and professional. I would highly recommend this company for any roofing needs! Thank you Bone Dry!

They had prompt service and response to my inquiry. Once they quoted the job and we moved forward they were out within a week to get the job done. Thank you for your excellent communication and follow up on all of my questions. Will use them again for any guttering needs I may have.

The quality of workmanship on the roof was impeccable!! They so paid attention to detail. From start to finish the job was done in a day with roughly 20 guys working on the roof. They tarped all the landscaping and cleaned up so the yard looked like it did before they started. They come and inspect every five years to make sure all is good. HIGHLY recommend.

Pretty disappointed with this company. Didn't seal a portion of my roof properly. Water leaked in and ruined some of my drywall. Notified Bone Dry and Mitch promised everything would be fixed.

The roof issue was addressed, I do believe, as I haven't seen any water intrusion since. However, my interior drywall has never been addressed, nor has the storm door glass that was scratched by shingle removal process.

I've left several messages on Mitchs' cellphone with no response. The guy before Mitch was even worse. The receptionist Joyce is as helpful as she can be. As I've said, pretty disappointed this company doesn't stand behind their work and correct mistakes. I will not use nor recommend Bone Dry to anyone in the future.

Pictures of water damage included

I have never had such prompt service in 40 years of working with companies. I would highly recommend this company for any projects you may have. Very polite, Curtis and very knowledgeable with the type of work that was being done. There communication skills are off the chart. We will use this company again many times. Thank you for your service.

Bone Dry came to St. Joseph Missions Women's Shelter within 30 minutes of our phone call to replace a missing shingle! They came and repaired our roof at no charge for giving back to community. They were kind and fast!

Bone Dry Roofing is amazing! They came out to do an estimate and were able to send someone out to fix the issue same day! Would highly recommend!

Called on a Saturday to get scheduled for an estimate to cover a rubber roof. I was told company was based in Elkhart indiana. Then 2 days later I get a call that says they don't cover my area. The lady on the phone is absolutely useless with any information on where the company service areas are. Absolutely unacceptable. I've been waiting for 2 days about getting a roof repair done asap. Then this happens 0 stars

Bone Dry did a great job removing my old chimney and replacing it. My old one was leaking every time it rained into my utility closet. Justin was a great help in explaining everything to me about the process. Juan, the installer, worked very hard getting everything done in a timely fashion. Both gentlemen showed me before and after pictures and the office sent me those pictures.

I can't speak to this companies work, but I can definitely speak to their lack of courtesy to neighbors. I JUST came home from work, and THREE of their trucks are blocking up parking on my side of the street; the house theyre working on is on the other side of the street. It may seem minor to some, but when you live here parking is at a premium. When I have to park on front of my neighbor's house, I take a spot THEY need. It makes me wonder about the quality of their work if they can't spend a minute or two paying attention to where they park.

Bone Dry was great to work with from day one! Justin and Matt were great when they came out to give us a quote. They were personable and didn’t try to sell us something they knew we didn’t need. They were quick with install and provided pictures and videos of their work. Diego communicated every step and Spencer answered any questions we had during install. We had never worked with the company before but will definitely recommend them moving forward.

Highly recommend them for roofing in Fort Wayne. Very professional, great communication, and excellent workmanship. They made the entire process easy and stress-free. Would definitely use them again.

From quote to end of project bone dry was professional and very clear with what was needed and did not push on extra work only offered on things that could be improved or are getting to end of life. We got all new gutters with leaf guards and downspouts for a great price and the end result looks and functions great. Thank you bone dry for your quality work and professionalism

If you are looking for a roofing, gutter and insulation company, stop looking. I found them for you. I am not from the immediate area and received several "call this guy" recommendations. Of the 3 I got, only one called me back to say "Not interested" so I was limited to a Google search. I got 5 roofing contractors to come out and give me a bid, Bone Dry being one of them. Xavier (sales) was one of 3 companies that actually climbed onto the roof and did a proper inspection, then went into the attic to look at "the other side." He was the only one to actually put in some "dirty work" for the bid. He suggested that some insulation be added to the attic as there was only 7" of insulation and Indiana Code requires at least 17" (no wonder the HVAC worked overtime) and provided a quote for this as well. After reviewing all 5 quotes, Bone Dry was the most thorough to include providing a copy of their insurance binders in my quote and a "what to expect." Fantastic as that is. it's highly important to me! A couple of emails and text messages, they set a date/time for the beginning of the job. I was reluctant to believe they would be on site as quoted and was completely caught off guard when they were starting work at 7:31 AM and finished by 2 PM. The crew was beyond professional while on site and I'd like to name them specifically. First, while on a quick break, one of the workers took his break-time to smoke/vape on site. The gentleman went to the furthest point on the property and ensured his smoke/vape did not impact the house. This caught the attention of my wife that he was "respectful and professional." 2. Juan who was the insulation guy opted to remove a sheet of OSB so that he could insulate the attic more efficiently promptly notified me of the change and did not need any access to the interior of the house. AWESOME. and #3 which was the most impressive. Spencer who was the project supervisor, was way beyond expectations. She introduced herself, gave a list of expectations for the day, and was always available for my questions or concerns. It was clear she was "in charge" and everyone of the crew respected her and had no problem noting "she's the boss." In honesty, I was highly impressed that she did not hesitate to move heavy materials, run equipment, provide direction, climb on the roof, into the attic and drove the debris material truck and trailer. She ran circles around those who worked for her. In a male dominated career field, she dominated. To round it off, Tierney who is the "office boss" is completely in command of the office operations and business side. She's firm, but polite, professional yet a pleasure to work with.

Roger (GM), you have a solid crew working for you. If I had a position for Spencer, Tierney or Juan, I'd recruit them out from under you. This is the talent that I recruit and compensate well because they are the face of my company. If I had to find at least one item "for improvement," it would be that all employees wear a company shirt identifying them as to who they work for. It takes your company's professionalism to the next level.

Two last comments, I was highly impressed that all the workers had their shirt tucked in and were clean. This is not common in the construction trades. Second, several of the crew went above and beyond in using the magnets to sweep the grounds around the house for nails, and other debris. This was not done just once as one might expect, but it was done several times by different people so that it increased the chances of finding a "one off piece of debris." This is a professional organization and it's run that way from top to bottom from doing what they say they will do, when they will do it and clearly enjoy what they do for whom they do it for. Most trades show up when they "show up", not Bone Dry. Give them a call. You won't be disappointed.