Plumbing reviews in Fort Wayne, Indiana

never been there just showing you what your trucks are driving and how dangerous that could be if an accident were to happen

The showroom coordinator Toni went out of her way to assist us, answer our questions, and provide us with options. A+ customer service.

Great selection of products. Super helpful staff. Definitely recommend adding to your list for bath and lighting products.

My husband wjo has never build before was in total ahh..Mrs Robin Yoder was the best .she had alot of knowledge and made this part of building fun and easy

Great staff and very helpful fast service will shop here again

We walked in with plans to remodel our kitchen and bathroom, but were told to make an appointment and come back "next week." The employee made us feel very unwelcome. We won't be back. Ever.

The staff was very helpful and really knows their products. We got into the store close to closing time but they were still willing to help us out and answer some questions.

Try your best to never go to the counter for Eric. Most rude and disrespectful person I’ve met in a long time. And I’ve delt with him multiple times. He never changes. How he still works the position he works blows my mind honestly. Cory and the other young guy are very helpful and respectful. Lee Supply, maybe talk with him.

We have dealt with Lee Supply in the past and it was excellent- but this most recent time it was just terrible when something went wrong. We were replacing an existing toilet and the wrong size was ordered (this was not the problem) so we were doing an exchange- but it took 8 WEEKS to get the correct toilet back in! What was worse was the fact that i had a hard time talking to ANYONE about it, so i was left in the dark. When I finally did get a hold of someone who said the toilet was in, it took over a week to get back to me and say we could pick it up and we owed money. I don't want to pay the difference because it was such a headache.

Chris Chapman has been an excellent person to be in contact with, he has always been on top of everything I've needed for my company needs! Truly wonderful experience every time and highly recommend!

Very professional customer service. I stopped in 7/11 to try to get a color match to replace "vintage" colored Kohler toilets. Staff was very accommodating even though I did not have an appointment. Helped tremendously to see the actual colors (our local plumbing companies no longer have showrooms). Thank you so much.

Please don't waste your time and especially your money. We must have been given the most inexperienced sales staff available. Extremely frustrating to insulting experience working with them. Work with your builder to go elsewhere; box stores prices, online or anywhere costs are much more affordable and choices much more available. Freestanding tub with them is 3x the cost of even getting the same one at home depot. I wish I could come up with one positive thing to give them. But after the entire process can not. If you do work with them. Review everything!!!! Pull up the model they propose and double check dimensions or capability is what you want. We had to correct so many items numerous times, still missed a few. When looking for a whole house, can get overwhelming. I am forever stuck with a few items, dimensions I requested was for interior sizing; but theirs with outside dimensions. I learned to pull up model and check. Sales didn’t listen or even pay attention to that difference. Take a trip to Ferguson’s or look around local other retailers.

We visited but the 3 people working were just too busy to offer help or say hello. Not worth visiting if you want to ask questions or need any customer service.