Reviews of local pros in Gary, Indiana

4.3 based on 575 reviews Back to the listing
    1

    We hired a technician to inspect and repair our furnace. Instead of just fixing the issue, they installed a new gas valve that wasn't necessary. The bill came out to be over $360 for the part. When we tried to follow up on the problem, no one answered their phone. It took multiple attempts before someone finally called back, supposedly to address the issue and provide some form of refund. However, we've heard nothing since then. Given our experience, I won't be using this company again to fix any other problems.

    5

    We reached out for emergency service on June 26th and got priority scheduling due to another appointment falling through. The difference was stark - no other company could see us until two weeks later. I appreciated the straightforward texts with a photo of my technician, as well as their friendly demeanor over the phone. Overall, they did an excellent job.

    5

    I had an excellent experience with this company. They communicated effectively throughout our interaction, accommodating my schedule as needed. The technician who assessed my home provided clear explanations and guidance, making the process straightforward. The installer, who finished the shower hookups, was outstanding – professional, efficient, and courteous in every way.

    5

    I was impressed with Tech's installation of our new water heater. The technicians were courteous and professional, making me feel at ease throughout the process. By the time they finished, I was well-informed about everything I needed to know, even though I hadn't prepared any questions. They anticipated and answered my concerns, giving me confidence in their work. Their friendly demeanor put me at comfort, and I'd definitely recommend them to others.

    5

    Techs were all top-notch during our recent plumbing emergency. This isn't the first time I've called on them for a plumbing issue - I'm familiar with their work. Every member of their team is courteous and professional, putting me at ease when they enter my home. Their service has earned a strong recommendation from me.

    5

    Tech is a true professional who showed up to conduct our annual plumbing inspection as scheduled. He walked me through each step, explaining what he'd be checking beforehand. After completing the inspection, he flushed our water heater and provided valuable insights into our existing plumbing setup and potential improvements. His focus on safety was evident throughout the meeting. Overall, I'm impressed with his expertise and concern for customer needs - that's why I highly recommend this service.

    5

    Tech was fantastic. He arrived promptly, completed the job swiftly, and was extremely courteous. Most impressive, however, was his integrity - honesty is truly paramount when choosing a company and its employees. I appreciated being kept informed of the schedule and technician details. It's clear that Tech embodies this level of professionalism. We've used them twice now, and it won't be our last time. Their recent installation of a tankless water heater has been a huge success.

    5

    They fixed a refrigerant leak in my air con unit. The tech did a thorough job, explained what they were doing. The work took less time than expected and it's working fine now - very happy with their professionalism.