Reviews of local pros in Gary, Indiana
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The team at this company delivered excellent service from start to finish. I reached out on one of the coldest days of the year when my furnace suddenly stopped working. Given its age, they offered a reasonable price for a new installation instead of repairing it.
I'm thoroughly satisfied with the new unit and have had only minor issues so far. Recently, I noticed a slight noise coming from it, prompting me to contact them at an extremely chilly 5 degrees outside. They arrived promptly in under two hours and examined the issue. Fortunately, everything was functioning properly, and they took the time to visually inspect the interior without charging for their visit.
As seniors, we place great value on trustworthy service providers, especially as our age increases. Having used six different companies for air conditioning and furnaces, this company stands out as the best experience so far. Their professionalism and courtesy earned my trust and recommendation. -
I had a breakdown in my heating system during one of the hottest summer days. I got quotes from multiple companies, but Greg's visit was the most informative. He broke down what was wrong with my AC and explained why replacing it was the best option. The price he quoted was very competitive, especially considering the quality of work. Since then, I've recommended his service to friends and colleagues.
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I'm giving 5 stars to Whitmer Heating and Cooling for their exceptional professionalism and honesty. When I bought the house four months ago, they installed my AC and furnace as part of the rehab. Since it was a cold December purchase, I couldn't use the AC until warmer weather arrived. However, once it did, I discovered issues with the system that were unrelated to the initial installation. Despite this, Mr. Whitmer was completely understanding of my situation and promptly came out to fix the problem without charging me an excessive fee. His courtesy and prompt service have left a positive impression, and I'll continue to work with them. If you need reliable and high-quality services, consider Whitmer Heating and Cooling.
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We had a new AC installed and were impressed with the service. They booked us in quickly and completed the work at a fair cost. The quality of work was excellent. I'd definitely recommend them and plan to use them again for future heating needs, just like we did recently.
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Called on Friday and they showed up the following weekend. The technician was great - professional, friendly, and explained what he was doing. Appreciated the speedy response and top-notch service. Definitely recommend Whitmer HVAC to those who need quick assistance with a trusted expert.
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Great experience with knowledgeable technicians.
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Appreciate their local presence and professionalism in handling the business.
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Every time I've worked with this company, they deliver top-notch service. Kudos to Tony for consistently exceeding expectations.
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The team exceeded our expectations with their genuine commitment to delivering top-notch service.
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I had a terrible experience with the tech from this company. Randy, the technician, was apologetic but seemed to mix up my paperwork with another client's. He ended up adding $279 in extra charges that weren't listed on the original receipt. When I spoke with his manager, Alice, she came across as dismissive and unsympathetic over the phone. She basically told me to take the incorrect charge or remove a replaced item to go shopping for it myself. This kind of unprofessionalism is unacceptable. If you have this company come to your home, look elsewhere - they're more interested in making a quick buck than providing decent service.
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Had a fantastic service experience with Gary Heating & Air Conditioning. Reached out early, got reliable cooling that day. Technician showed up right on schedule, was friendly and quick. Completely satisfied with the whole ordeal. Definitely recommend them - they've earned my loyalty.
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Pets need comfort and comfort.
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They're fine.
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I'd highly endorse this company to my peers.
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Fair pricing for solid heating and cooling systems.
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Excellent supplier for hydronic heating systems and wells.
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This company is a disaster. They delivered the wrong materials and refused to help when we tried to resolve the issue by calling them.
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A top-notch experience from start to finish - excellent customer service and friendly, skilled technicians make this company a must-choose.
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"Great experience with this home services business. The technician was extremely helpful, explained everything clearly and fixed the issue promptly. They even replaced a faulty heater. Friendly and professional staff make them stand out."
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"I was pleasantly surprised by this home services company's annual HVAC maintenance program, which saved me over $100 compared to my previous provider. Plus, it includes a free annual plumbing inspection. They also resolved a small AC wiring problem and gave our furnace a thorough winter check."
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I finally needed a new furnace, so I gathered quotes from other companies. Someone suggested this one, which piqued my interest. They promptly scheduled an appointment for the next day. The CSR answered all my queries without rushing. He took his time to explain the process and came across as very professional. Feeling relieved I made the call, I'm now looking forward to their installation.