HVAC reviews in Highland, Indiana
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The technician I hired couldn't diagnose the issue with my A/C, claiming it was a problem with the outside air handler due to its variable speed design. Since it's a Trane model, he didn't feel equipped to handle the diagnosis himself and suggested I get a specialist from Trane out to take a look. Despite paying him $80, my air conditioning still wasn't working. Later, a Trane service technician came and found that one of the pressure switches on the air handler was faulty. It's surprising he didn't catch this during his initial visit. The Pustai guy seemed pleasant enough, but clearly out of his depth with more complex systems like mine - even though it's relatively old from 2004.
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The original furnace had stopped working, prompting us to call in the afternoon. A technician arrived the following day, and we ended up needing a replacement. George assessed our situation that same afternoon and recommended a suitable solution. The installation took place the next morning, which was particularly welcome during those harsh winter days.
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We hired Pustai's for our furnace and AC installation. They delivered excellent service at a fair price - on-site work was top-notch, no complaints whatsoever.
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Called Pustai two days ago after another local company failed to respond. They sent a technician out the next day, on schedule. The tech arrived, asked some questions, inspected my AC unit, explained the issue and how to fix it, all within under an hour. Now my AC works perfectly. I'm impressed with their service and would definitely recommend them to others.
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We owe a debt of gratitude to Pustai Heating and Cooling for bailing us out on a sweltering Saturday when our AC system called it quits. With temperatures soaring over 90 degrees, we were in dire need of relief. Their team sprang into action, delivering a new system just three days later. From the answering service to the installation crew, everyone was top-notch. Exceptional service all around – a true lifesaver on a scorching summer day!
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Here is the rewritten review:
I called when my furnace failed, and they arrived within an hour. The technician was thorough and explained everything clearly. No hard sell or upselling - just honest advice. They also took responsibility for fixing other customers' issues. I'm impressed with their professionalism and work ethic. Their service exceeded expectations, so I'll be using them from now on. -
Great service! My parents have been loyal customers for over 20 years, so when I bought my home, they were the only ones I trusted with my furnace and AC maintenance. Their workers have consistently delivered honest, quality work, and they honor their warranties without hassle. What sets them apart is their commitment to schedules - they stick to their promised times and even give advance notice for any changes. This reliability has earned their loyalty in our family for generations.
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I've been a loyal customer for years, passed down from my parents. When I needed a new AC, I didn't bother looking elsewhere - I knew I could count on Pustai to do the job right and give me a fair deal. Their reputation for reliability and quality earned my trust, making it easy to skip around other quotes and go straight with them.
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The service I received from Pustai was top-notch, thanks largely to their exceptional leadership. From the start, everything seemed to fall into place with people who genuinely care about getting it right. When my old furnace was on its last legs after 18+ years, they responded promptly and took the time to understand my needs. Replacing it just in time for a brutal cold snap was a testament to their professionalism. The whole team, particularly George, demonstrated remarkable courtesy, knowledge, and a commitment to excellence. I'll be back in about a month for the AC replacement – that's how confident I am in Pustai Heating & Cooling.
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I don't usually leave reviews, but I had to for this company and their technician, John. After my inducer motor failed on my furnace in freezing weather, I needed someone to fix it ASAP. I chose the one who could come out quickest. They arrived fast, replaced the motor, and installed it promptly. John was top-notch - courteous and expert. The work was done at a reasonable price.
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I had a heating issue in the middle of winter and was able to get last-minute service. The customer support was excellent, with same-day appointments available. My technician, John, was courteous and took the time to explain my problem clearly. He made the process smooth and professional. I appreciated the competitive pricing and the added benefit of a same-day check-up. Overall, having my new furnace installed was hassle-free and comfortable. This company exceeded my expectations, making it easy to recommend them to others.
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We initially contacted this company when we needed to replace our old furnace. We met with George, the owner, who was straightforward and helpful - a refreshing change from other contractors we'd met. We chose Pustai for the installation and have since used them for routine HVAC maintenance and repairs on an older AC unit. The staff is consistently friendly, knowledgeable, and prioritizes customer satisfaction above all else.
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I hired Pustai heating and cooling after getting multiple friend recommendations. They came highly recommended. The initial call set up an appointment with George, who doesn't just give quotes for replacements or repairs without seeing the system first. When he arrived, George assessed my 16-year-old HVAC unit's ductwork and shared his concerns about its installation. Unlike other companies, Pustai didn't try to sell me anything; instead, they provided genuine advice on how to boost efficiency and effectiveness. The price was reasonable, and the job was done promptly. Overall, I couldn't be more satisfied with their service. I'd definitely recommend Pustai heating and cooling to anyone who asks.
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Pustai Heating and Cooling is a fantastic service provider. I shopped around the area for quotes to replace my heating system, and their estimates were significantly better than the rest. George and his team were super responsive and efficient in completing the job. They not only did what was necessary but went above and beyond to exceed my expectations. Given the challenging circumstances, I'm extremely impressed with how everything turned out. If you need repairs or replacements, I'd wholeheartedly recommend giving them a try – they truly delivered exceptional service during a tough time.
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George and his team delivered top-notch service from start to finish. They turned a pricey purchase into a positive experience. After years of dealing with issues with our air conditioning system, George listened attentively to our concerns and presented multiple solutions. He thoroughly explained the reasons behind the old system's poor performance and why his proposal was superior. Unlike other companies that simply copied their previous setup, George took the time to understand our needs. His professionalism and patience were impressive, even when we unexpectedly changed our minds about the installation plan. This company truly values customer service - we won't hesitate to recommend them to anyone.
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We were thoroughly impressed with Pustai's service. The team, led by George, did an excellent job for us. They handled a complex installation with ease, leaving no issues behind. Despite the rain, their professionalism shone through. Upon completion, the site looked as if nothing had happened - no signs of disruption or dirt remained. Overall, we found Pustai to be very professional, punctual and courteous in their approach.
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We initially hired Pustai during the polar vortex a few years ago when our furnace gave out. George personally came out and oversaw the work. We were impressed with the service and price that impressed us so much we called again for a smart thermostat installation in our older home. The technician was thorough and did a great job. Not long after, our 1997 AC unit finally gave up the ghost. With no other options left, we chose Pustai to replace it and are glad we did. Their service exceeded our expectations and the price was fair - excellent job overall!
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I asked for three bids on replacing my furnace and AC, and George Pustai's estimate was the most detailed and honest. He didn't try to sell me anything I didn't need. The installation crew showed up on time, which is rare these days, and were knowledgeable and professional throughout the process. Their technicians are genuinely skilled HVAC experts.
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Matt's work on our furnace was top-notch, keeping us cozy during the coldest months. The air quality installation by High Five was also impressive, and Matt handled the cleanup with ease. A big thanks to Matt for doing an excellent job!
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As a maintenance agreement holder, we rely on annual checks to ensure our gear is in working order come spring/summer/fall/winter. It's reassuring to know it's taken care of.
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I stumbled upon this company while desperately searching for someone to fix my broken AC on a late evening. The next morning, TJ arrived promptly and was extremely knowledgeable and courteous. He made me feel at ease and provided great service - exactly what I needed from a stranger I'd never met before.