Contractor reviews in Indianapolis, Indiana

This Home Depot said that they are not willing to take any responsibility for selling me a fridge that broke within 65 days of installation. They sold me a defective product and then stated that I have to take it up with the manufacturer. On 3/9/17 I purchased a brand new Whirlpool fridge from Home Depot. On 5/13/17 the fridge stopped cooling and I had to throw everything away (after only 9 weeks of use) . I called Whirlpool since it was well within the 1yr manufacturers warranty to set up a service call (I did not purchase the extra warranty sold by Home Depot due to, out of 47 reviews, 40 of them gave just 1 star, and I quote “not worth the paper it is printed on”). A tech came out on 5/17/17 and ordered parts. Another specialized tech came out on 5/22/17 and stated that there was a major system malfunction and it is unlikely to be repaired in the next week as they have to test for leaks and possibly order more parts. I spent over $1500.00 on a brand new fridge that has been broken for 2 weeks and wont likely be fixed for another 1-2 weeks. I called Home Depot and asked them if they would stand behind their product and make good on the fact that they sold me a brand new fridge that (if it can even BE repaired) and is going to take almost a month and also 4 days off work. They said it's not their problem. I cant run a house without a fridge. I can cook without stove, and clean dishes without a dishwasher, but I cant function without a fridge. Unless something changes, I WILL NEVER purchase another appliance from Home Depot, and I will tell anyone that will listen exactly why.

I used to be a Home Depot fan and shopped it almost exclusively for my home improvement purchases. That has now all changed and I couldn't be more frustrated with a store. Our experience with purchasing and getting a Home Depot (Crew 2) installation of a sliding glass door has been horrendous. Staff of both this store and Crew 2 have been non responsive and unwilling to provide the customer experience that we had come to expect. Trying to get someone to answer the phone, return calls, and respond with a solution (never occurred) has been a nightmare. Empty promises and excuses are all we get. Once our sliding glass door, if it ever gets installed, will be the last time I ever shop at a Home Depot.

Good place for home and garden needs. Good pricing but a little hard to find things and signs could be better inside the store but great place.

Milwaukee go to

After waiting forever to get some service their advice was go to Economy Plumbing on North Capitol Avenue. So I went to North Capitol Avenue and the idiots down there said and I quote I don't know what to tell you exclamation point

If you want service I wouldn't go to this Home Depot

Following my experience dealing on three separate occasions trying to get a garage door opener installed, I would not hesitate to give my "Experience" ZERO stars! ZERO Follow Up! My MISTAKE giving this store another piece of business after our First "EXPERIENCE?"

Good afternoon
It has come to my attention that a particular associate is always there when I go into the store and she is very kind and extremely helpful, always all over the place filling carts and will still stop everything to help anyone in need.
But lately I have noticed that she has constantly been yelled at by what seems her supervisors every other time I have been there. Not too sure why, but when she notices there’s people around, she flushes red and doesn’t speak to anyone. I have become concerned because she never stops working, whether she’s helping or loading carts with merchandise, she doesn’t seem to ever be still, yet if you walk halfway through the store, you will encounter many personnel that are doing nothing, and constantly disappearing whenever you request help. I know she used to drive before to help customers load on the daily. I am a pro customer who has been helped by her constantly and she is always trying to help disregarding how busy she is. I’m not sure why she keeps getting yelled at, but I would like to give a shout out to that associate for always helping me and smiling when ever she is.
Help like that is very difficult to find now a days, and that is someone very special that really would help any business progress successfully.
She’s from the store in eagle creek, IN. It’s on 38th and high school rd 46254, her name is jojo I believe. Thank you for having amazing service and knowledge.
Thank you

Avoid Home Depot at all costs, you will appreciate the saved headache. I have only had atrocious work done by them. 6 MONTHS for a single room for flooring and they said that was normal. 5 different times they came out to measure, an additional 5 different times they came out to try and install and failed due to failed preparation. In the end, they didn't even install the entire room. When we confronted their management about this, they informed us that this was a typical install and did not warrant discussion.

Nice people

My fac place

Say they have same day installation of water heaters. Scheduled installation on a Tuesday. It is noon on Thursday and still no water heater.

Easy to order over the phone, and they threw in free delivery. I did have to follow up when it wasn’t delivered on time, but found out it was the vendor not Home Depot- they quickly remedied the situation m.

Came here twice, to get parts for my appliance That I ordered from Home Depot online. Staff couldn’t be bothered to help, one completely ignored/pretended to be busy so I wouldn’t bother her the other one ran out in the middle of our conversation. Not very big on customer service here.

We had a door installed. They did a fair/poor job. They came back and it is slighty better. Now it has a problem. Can't reach them by phone. So frustrating. Fortunately I live close so will go over to yell at them in person. Good thing I don't own a weapon. This is the kind of thing that cause folks to go postal!

Needed wood filler for my son to repair one of the drawer handles on my art deco night stands! Perfect!