Deck Builder reviews in Indianapolis, Indiana

My Platinum Team, Noah and Dennis, just completed the demolition and rebuild of my deck. It was a somewhat complicated project since my screened porch sat on top of a portion of the deck. I was absolutely amazed at how Dennis was able to put the new deck in under the walls of the porch. It came out so beautiful. Dennis also skillfully cut two boards that matched the outline of the stone wall at the back of the deck. He is a master. I was so please with the personalities of these young men. They were so pleasant to work with and very accommodating . I would definitely recommend Platinum Deck and Patio to anyone needing a new deck or updating their old deck.

If you’ve been researching for a backyard deck/patio renovation job, this is the company you’ve been looking for. I spent months trying to find a contractor that would actually listen to my input and not waste my time trying to upsell me on things I wasn’t asking for. Until I spoke with Josh Crews, this guy went above and beyond to make sure he fully heard and understood my vision. He set up a date to review my property, talk me through my options, and then the finished product was better than I could’ve ever hoped for. I spent months sifting through contractors that wouldn’t take my input seriously. Josh and Kyle’s team did an amazing job. My patio reno was completed exactly as I envisioned and it was done quickly! My dogs and I are happy campers now thanks to Platinum Deck and Patio! Thanks guys!

Platinum Deck and Patio did an outstanding job installing my new deck!! They were very detailed and professional. They kept me informed each day. Trash was cleaned up daily. I highly recommend them!

I am thankful that I took the time to meet with several companies. I chose Platinum Deck and Patio. They listened to what my purpose for the space is and designed it to fit my needs. Also quality and built foundation to last. The crew did excellent work.

We are very happy with our deck. Josh came out and was very professional. Everything was very easy and Kyle and his crew did a great job. They got the job done quickly and made sure to clean up when they were done. I would highly recommend Platinum deck and patio!

Excellent job from start to finish. Consult, design, and construction were all a great experience. Would absolutely recommend to others looking for a new patio or deck.

Josh and Kyle are a breeze to work with. Very professional, and accommodating to last minute changes. The crew showed up on time and finished the job as promised. No complaints!

Josh and Kyle were an absolute pleasure to work with. Josh came out on time and was very detailed to make sure we got everything we needed. He explained the building process and how they will make our project last a long time which is important to us. He turned around an estimate in a timely fashion which I had plenty of experience with people not getting back to me. They made sure all of the colors were right and Kyle was very communicative and on top of things. The crew cleaned up every day and our deck and patio look amazing! We would highly recommend Platinum deck and patio!

Platinum gave us a great product in the end even if it was rocky throughout the process. First off, the sales team and process of designing my deck was wonderful. Great people and great experience there.
We did have some pretty serious issues with the pace of the construction and the quality of the work and the workers through much of the actual project. But, despite this frustrating portion Platinum came through and eventually replaced the crew and fixed all the issues that we had and made it right in the end and for that I am happy to give them a 5 star review.
You won't always find that in a company. Many companies will try to make excuses or not correct mistakes but everyone at Platinum took complete ownership of the errors and did their best to make it right. That's the mark of a good company and good people. It's how they react when things don't go well. Great job! And we love our finished product.

Excellent service and installation. Grace the sales lead listened very closely to my needs and tailored a deck that fulfilled them. The installation done by Dennis and crew started on Monday at 5 degrees weather and was completed in two days on schedule with a high temp of 13, simply amazing. Noah followed up on site to inspect and ensure all my concerns and questions were answered. I would highly recommend Platinum to anyone for deck installation or upgrades.

I highly recommend Platinum Deck and Patio! Their pricing is fantastic, and they get the job done presto- in and out in a few days, no mess left behind. You can tell they're very good at this because of how efficient they are during the building process, I was impressed!

I had a great experience working with Josh, Kyle and Noah. Very professional and great communication throughout the project. I would highly recommend them.

Josh, Kyle, and the crew were easy to work with. Everything was on time, with a slight delay due to weather, and the crew did a great job. The fire pit turned out better than expected. Just waiting on some fire stone, some furniture, and the grass to grow to finish it off.

Great Experience with Our Patio Build!

We had a great experience working with this patio building team. From the beginning, they were incredibly helpful in designing the space, offering thoughtful suggestions and always being responsive to any modifications we requested along the way.

The final result was exactly what we had envisioned—the patio turned out beautifully. The crew was not only professional but also very courteous and respectful of our property. They kept the work area clean at all times and made a clear effort to minimize any impact on our landscaping, which we really appreciated.

I highly recommend this company to anyone looking for patio or deck work. Their attention to detail, responsiveness, and quality of work truly stood out. I would absolutely hire them again for any future projects!

Very Responsive, High Quality Work, Punctual, On Time Delivery!
Amazing experience working with Kyle, Josh and their team!
The customer service is exceptional and the end result is beautiful!
Highly recommend this company and the people behind it!!

My project was a small, but challenging endeavor that included a refresh of a raised wood deck to Trex/Timbertech as well as a paver patio. Platinum Decking was able to accommodate a completely contact free transaction as I have family members who are high risk for extreme health complications due to Covid and available vaccines. The project manager, Kyle, went to the paver supplier and took photos for us of specific paver bricks we were interested in so we could see them in natural light. He came to the house several times to personally inspect and respond to any concerns we posed throughout the project including after completion when we thought there might be a grading problem. Kyle and his project lead came out and tested with a water hose, taking pictures and annotating the water runoff direction which they provided. The crew worked under very hot conditions including several days over 90 degrees. They were able to accommodate a customer bought and assembled pergola, which Platinum set and anchored to the concrete at our request. Additional ad-hoc design changes included creative carpentry to shift the deck rail adjacent to the porch door to allow the door to open fully due to the new, wider post caps as well as shifting the entire patio several inches to ensure the pergola was centered. Overall, I think the solution looks great and complements our existing screened porch and garden areas perfectly. Looking forward to many family gatherings and a new grill! Thanks Platinum Decking!

Kyle and Ryan made this process smooth and easy! Their ability to design what we wanted and execute the design to reality was perfect! These guys and their team took extra care to maintain my surrounding yard without damage while working skillfully to create our new patio. The communication throughout the project was on point and the employees left no trace behind that they were even there. Great job and thank you and your team for our new patio!

From the initial contact with Josh through to completion of the work with Kyle, there was attention to detail, great communication and an excellent product. The work was completed in a timely manner and the crew worked diligently to get everything completed. We couldn’t be happier.

Kyle and Josh and the rest of the guys at platinum deck and patio did a fantastic job. They were responsive, timely, and quick. And best of all the quality far outweighed the expense. We’ve already referred them to some family for their new deck.

Love my new deck, especially the lighting. Everyone I worked with was so nice and very professional. Materials are top quality, my neighbors have been complimenting on how nice it looks, we will put it to great use . I’m a very happy customer.

Overall, we are thrilled with the job done and the final deck looks wonderful. We are very happy to have picked Platinum Deck & Patio.

The team went above and beyond in several areas. As an example, some of our original substructure was found to be rotting and unreliable, and they corrected all of these cases. We also had some unique challenges fitting into an existing space with some tough curves but the final results look great.

Update after 4 months: we noticed an issue that we missed during the inspection and the team came over and fixed that issue completely. Really appreciated the after-project support!