Electrical reviews in Indianapolis, Indiana

On behalf of Wild Birds Unlimited I highly recommend Jefferson Electric! We hired them to replace all the emergency exit signs throughout our retail store. They showed up early, reviewed the details of the job, were thorough & efficient. Thank you for providing exceptional service!

I needed to have my solar system serviced because four of my panels were not producing any power. After speaking with my regular electrician, they suggested Jefferson Electric for the job. It took about 4 weeks to get a call back from Jefferson Electric to set up an appointment for them to come out and look at my system, but in late October I finally got one of their workmen, Matt, to come out and take a look at it. Matt was informed by my solar monitoring company that two of my micro inverters were defective and needed to be replaced. I asked how much this was going to cost right then and there and was told, IDK, but when I asked later, he said it was completely covered under warranty and would be free. Matt replaced the inverters 10 days later, and we parted ways without him informing me that I would be expecting any type of invoice, while still informing me that I was covered under warranty. However, three days after service, I received an invoice from Jefferson Electric for $768.00. Perplexed, I contacted them, and a one Philip Field informed me that I had been misled and that they were sorry for the misunderstanding and asked if I would be willing to pay half. I informed Mr. Field that I would not pay because I was under no contractual obligation to do so, and he said okay, I will cancel the invoice. I considered the matter closed until I received a call from the company's owner, Joel Walsman, who basically tried to tell me over the phone that Philip didn't have the authority to dissolve the invoice and that he wanted me to pay something, to which I replied that I might feel comfortable paying for the two service calls totaling $120. Nonetheless, Mr. Walsman seemed bothered by the amount and attempted to counter with $250, which I declined, and he threw a hissy fit on the phone, claiming that I didn't know the business and that he would refuse service to me in the future, at which point I told him the conversation was over. They do good work, but get a quote from them before doing business with them.

We had the best experience working with Jefferson Electric! They were patient with our questions, worked with us to find solutions for specific problems on our 100 yr old house, and clearly explained the game plan. They were clean, efficient, friendly, and flexible. We would highly recommend them to anyone!

Honestly, these folks are *the* nicest contractors that I have ever worked with. Every electrician from their company, that has come out to do work, is genuinely nice. We had a significant amount of work done at our house using Jefferson Electric, all of their work was done perfectly! They did a great job of cleaning up after themselves.

Jefferson Electric fitted our solar array recently. They are the nicest bunch of guys ever,they are clean, polite, efficient and extremely safety conscious. They are all over your house - attic, basement, garage etc sorting out the system and they are trustworthy and personable. Their prices are good and for the quality of the experience well worth it. If we could give 100 stars we would!

We had a whole house surge protector installed by Jefferson Electric. Adam came out and installed in about 35 minutes. They were very professional and did a great job. I would highly recommend them to anyone

The electricians they sent were professional and prompt. They were very knowledgeable about EV charging and got my garage equipped to charge my electric car at home. They did a great job.

An all around great experience. The technician (Jeremiah) was friendly, professional, and efficient. He came out for a relatively small job of replacing a shorted out 220 v receptacle, but went the extra mile by examining the breaker panel as well, to ensure there was no additional damage we could not see. Great service, reasonable pricing, excellent work. They won a life long customer today, and we will DEFINITELY be calling them out for our full wiring replacement on our older home in the future.

We hired Jefferson Electric to install solar panels on our detached garage. They navigated us through the regulatory approval process with ease. Once the approvals and permits were obtained, they installed the system quickly. So far, it's working well. Overall they were professional and knowledgeable. I'd choose them again.

For us, the Indianapolis crew definitely did not provide the “relationship, integrity, nor excellence” they proclaim on their website.

No one called me when the job was finally completed to follow up.

No one called to let me know when they would be arriving. Yes, I had an 8am appointment but a simple phone call or text would have made a big difference especially when you’re coming to my home. Later in the day 2 guys randomly showed back up again because they forgot to do something. Again, no phone call, they just showed up.

I was invoiced before the job was finished. (The project manager did tell me not to pay what was due until the job is complete but due dates remained the same)

My panel looks like it was labeled by a third grade student and if I had of known it was going to be completed in that manner I would’ve done it myself. Now I have to go back and fix it.

It was very kind of my project manager to include wiring up my dishwasher. However, the junction box was placed right next to my hot water line which could easily leak into the box. (Why not ask me where I want it? Do you also install lights and not ask where they’re going to go?) Granted, I am not an electrician by any means but to me with this junction box not being waterproof or placed away from my water source it’s an accident waiting to happen. Again, something I have to fix for the safety of my family. At least it’s to code per the owner.

There’s dust all over the outside of my house where the new meter was placed. Is it commonplace for the customer to have to clean up after a job when it’s in the contract stating they’ll take care of clean up?

A can of Great Stuff was left right outside my back door. Again, for me to clean up. Easy for me to do, but that’s not the point.

All these details make me question the quality and integrity of the rest of of the job.

For a $4600 job, standards of excellence should be higher.

They came out to my house twice. Once to do the job and a second time to tie some things up. The owner did offer to come out and personally address my concerns but it’s apparent, based on my experience, that attention to detail, communication, customer service and high quality work are not in their training and at this point I don’t want them back out to my house. They did send us 2, $50 gift cards as an apology for my disappointment.

I requested a partial refund of $500 so I could hire someone who was more attentive to detail and that request was denied.

In the end I’m going to agree to disagree with the owner. If you hire this company to do work I hope you receive a better experience than we did.

Pictures included.

Seriously, what an AMAZING experience. I randomly got ahold of them by using a buy 1 hour get an hour free from Angi's list. They talked me through what I wanted and I ended up asking them to do more than I originally thought I'd want. They ended up installing 3 overhead lights and power for an attic fan. They did an AMAZING job. it looks great and works great.

Since I had a great experience with that I had them send me a quote for running the power for my new hot tub along with power for plug in things to the same area. Their bid was VERY reasonable compared to the other two I received. They did great work and came through with the timeline that I needed.

The add on bonus is that they pride themselves in being a partner in the project rather than just DOING the project and man did that shine through. They talked me through my project, gave me some ideas for what I could do differently or better, and it was more like having a friend help you than a business. I could recommend them more!!!!

I recently bought a house that needed an electrical panel replacement as well as some lights being replaced/installed. Once they began the work, they found a bigger issue with my electrical meter base that they were able to resolve that day. With that curve ball, other electricians had come over to help the one assigned to my house that day and displayed some great teamwork. This team was friendly (after she met other Jefferson employees for the onsite estimate, my realtor even was praising their friendly professionalism), easy to work/communicate with, went above any beyond with each task on the list and their finished work was beyond my expectations. They are DEFINITELY going to be the electrician company I will use for my upcoming additional projects at my new house.

Jonas and Alex were on time, professional, courteous and did excellent work. They installed a electric car charger, a new sub panel and an outlet on a screened in porch. I’ll use Jefferson Electric again! Thanks guys

I use Jefferson for all my electrical needs. I’ve used them for repairs, house rewires, remodels, and new construction, and they never disappoint. All of the techs are professional and courteous and will go out of their way to give you a good product. Joel and the team are some of the nicest people you’ll find and I’m very happy to give them my business.

We had Jefferson Electric out to install electrical for an air conditioner at our church. We received a detailed estimate that was very reasonable and in a timely manner. Nathan communicated often and made sure he had his head around the job before the work began. Not only did they do a good job installing the electrical, but they cleaned in such a way I couldn't even tell someone had been there. If you have any electrical needs in the Indianapolis or Lafayette areas, call Jefferson Electric.

Thank you! Your team was efficient, polite and professional. I could not be happier:
they showed up on time and took care to treat my home, us and each other with respect.

The team leader was so kind not only to us but to the other two people on his team. I could hear their interactions and he was helpful when they needed help, while being respectful…never condescending. BTW - I was VERY pleased to see a woman on the team!

They kept me informed of any unexpected challenges (and there were quite a few as is expected in older construction when you have to go into walls!) The leader let me know what they had to do to work around issues and made sure I was agreeable before they proceeded. This is what excellent customer service is!

Thank you again, I will be recommending your company to others…and be assured your company will be my go to electricians.

I am so happy with the job that the team did on Friday. All four guys, Jeramiah, James, Matt, and Jake were all very professional, efficient, and collaborative. They are all great and I so appreciate the extra effort put in to getting the additional staff here to get the ceiling fans installed. The Tesla Wall Connector installation went smoothly as well as the rotation of the new breaker box. I will recommend Jefferson Electric to anyone who asks. In fact, I already recommended Jefferson Electric to the staff at Tesla in Indianapolis just yesterday.

I was having issues with some garage lighting and my new SimpliSafe doorbell wasn’t powering on. Bruce was fantastic! He was thorough and took his time diagnosing each problem until it was solved. Highly recommend the crew at Jefferson Electric!

We hired Jefferson Electric because they seemed incredibly knowledgeable about installing electric vehicle charging stations. We worked with Mathew Chafey on the quote and he did research about what the right set up would be for our specific questions. The team came out to install the charger and did a great job. They were able to complete the job quicker than expected and made sure the area they worked in was cleaned up afterwards.

Very happy with the work and professionalism of the crew who worked on our hot tub install. Only criticism we have is making sure to get back to customers on phone messages or emails a little quicker. We weren't in a big hurry, but I typically am, and honestly would just have gone to another place but they were also slow to answer messages. The tech work was good, and the guy who came to do the estimate was very good.

My experience was flawless from start to finish. Friendly, professional, knowledgeable and helpful. I just had an EV charger installed, but I am planning to use them for more projects in the future. I would recommend them. Thanks to Charles for the great work and super positive attitude, and thanks Eric for getting all my questions answered.