Flooring reviews in Indianapolis, Indiana

Originally this would have been a 4 star review, but I feel that Tish did such a great job addressing concerns and issues we had that they earned all 5 stars.

We had the sales/measuring rep out to our house to discuss options as we are working to put it on the market. He had lots of samples and was not pushy at all. (Even afterwards he did not try to bug us while we made our decisions) He quickly took measurements, and was respectful of our home and our time.

Once we made a decision (we looked at two other companies, and Tish had the best price and the best timeline for installation) we reached back out to our sales rep, this is the only negative comment I have, he was very hard to get a hold of. After a couple tries I explained this to the girl I was speaking with and she directed me straight to Fred Tishler. Fred was apologetic about the communication issues and handled our order directly. From there it was smooth sailing!! He was even able to expedite our installation and get it in before the photographer came to take photos for the sale of our home.

The installation team was also great and right on time, they were careful with our furniture and I was not able to find any damage to walls or baseboards. They cleaned up very well after themselves, and overall did a great job.

I truly feel Tish deserves the 5 stars and your business. Our friends referred them to us, and we plan to do the same. Fred and Rennee, thank you for going above and beyond for us. You earned loyal customers who will be back again.

If you're looking for a quick turnaround, look elsewhere. While I was able to schedule the salesman's visit quickly, it took him over a week to email the quote and I had to reach out to him first. When I received the quote, it had the wrong address listed. Once I approved the quote and asked about next steps I was sent a contract with the incorrect address again. I paid the deposit that day but another week went by with no response. I emailed the salesman who responded that he was headed to the office and would get back to me that day. I never heard from him again. The next day, I called the office and was told that the installation had been scheduled without any consultation with me. Thankfully that day worked as we had been without carpet from a water loss for some time. On the Friday before installation was to occur, I received a voicemail just before five o'clock that installation could not occur and would have to be rescheduled. As it was so late in the day, I has to wait another three days to get a new date. The carpet was installed on Tuesday. Since Wednesday morning, I have received two phone calls, one text message, and an email requesting the balance due. It appears Tish is right on top of an open invoice but can't be bothered to invest in prompt customer service.

Kelly was super helpful with getting us some new flooring in our mudroom. He was super patient with us while we weighed the pros and cons of different flooring options and pricing. He was quick to respond to messages, came out quickly to do the measuring/pricing, and the project turned out great. He even helped us get set up with an installer for a carpet repair job in another part of the house. Highly recommend.

My sale person saw Sam and he was wonderful, the installer was just as great everything went as scheduled I'm really happy with the hole experience.new photo it will have been down 3 years in July still beautiful

We had a fabulous experience with Tish Flooring. They had excellent communication, timeliness, professionalism. The crew that laid our floors was amazing. They review every detail and communicate along the way. I would highly recommend them for flooring projects!

David from Tish came to our home, talked to us about what we wanted, the type and colors of carpet and vinyl, then brought in samples that matched our wants. We were able to find a beautiful carpet for our bedrooms and halls. We also purchased vinyl for 2 hall bathrooms. The installers were very professional and efficient. They installed carpet in 4 bedrooms and 2 halls and the vinyl in 2 baths in 1 day. The work is beautiful. I would definitely recommend them to anyone. The price was extremely reasonable.

Fantastic!!! I highly recommend this company. I have used them twice now and both times have had exceptional service. I had a budget which the sales person stuck to and never once pressured us to upgrade. Instead she provided quotes on two products so we could make the decision. She understood this is not our forever home and we were not interested in breaking the bank. The process is so smooth, From the first visit with the sales person in my home to installation only took a couple of weeks. The men installing were great and efficient. I also recommend you pay a small fee and just have them move your furniture for you. It was so worth it.

I very highly recommend Tish Flooring for anyone who is looking for carpeting or engineered wood flooring. The sales staff, Dave, and the installers especially the 2 gentlemen who installed my engineered wood flooring did a fantastic job. They were very professional and highly skilled. I recommend Tish both in quality and price. Plus, I’m very picky!

First, our sales person, Kelly, was really wonderful. Came out of his way to bring a bigger sample of the carpet I thought I wanted. Crew that came to install were courteous, neat, clean and quick. The install went without a hitch, and they moved all the furniture. I received a return for the overage, which was nice. They also took some old carpet away (above and beyond!). I'm very happy with the result.

We had just bought a new house and needed new carpet in about half of the house. We had several companies out to give estimates and they were the lowest price!! We couldn't believe it- and it was so nice that all of the samples were brought into our house so we could see what the colors looked like next to our newly painted walls and unique stone fireplace. When we were in the big box stores looking at samples it was just so hard to imagine it in our house. It was installed very fast and the finished result is amazing. I highly recommend using them for your flooring needs and when we need to do the rest of the house- I know who we will be calling again. Thank you!!!

** 2019 Edit- since then I have used Tish twice more for flooring and recommended then to 2 friends that also used them. They always have the most fair prices and best service.

Great selection of flooring, the cheapest price I found (out of 6 quotes), and the installers were AWESOME!

I had a finished basement that was destroyed by a sump pump failure flood in the spring time. After getting multiple quotes, Tish had the lowest price by a few thousand. There was a surprise cost to level out my basement, but even with that cost it came in almost 1500 below the next competitor.

I can't speak highly enough of the installers. The foreman got me in a week before projected, and the installers were HARD workers. They had entire basement leveled, floor installed, cove installed, cleaned up, and looking excellent within 3 business days.

These folks are the real people. I would rate them 10/10.

I recently used Tish Flooring for a vinyl plank project and was thoroughly impressed. They were upfront with pricing, provided high-quality workmanship, and the sales rep was knowledgeable and helpful. I highly recommend them for anyone needing flooring services.

I recently bought a home in Carmel, my Realtor Jeanne Morton recommended Tish Flooring for service, cost and selection. I was needing carpet installed just in the bedrooms before moving in and was working on a quick timeframe to get this done. I was able to call and get a same day estimate, as busy as they are, the listened and they squeezed me in! The Owner, Fred Tishler came out with several options for me to pick from on carpet in stock, he had an assortment of price points and color options to choose from. He was incredibly friendly and helpful and called me the next day to prep me on next steps. I was given a call and email from Lisa and Renee at his office, they set up my install and it was done within 3 days. It not only was fast, friendly and exceptional service on the front end, but the install was quick and professional and I loved the quality of carpet and work they did. My 3 rooms look amazing and I would highly recommend Tish Flooring to any family and friends! Thanks again Tish Flooring!

My husband and I have had quite a lot of experience with Tish Flooring, as they have done three rather extensive floor installations for us over the course of the last five years. I cannot adequately express the appreciation that I have for the care and detail that they have placed on our most recent project. Michael McLemore has been instrumental in the meticulous way that this installation has been handled. Our floors our beautiful and I could not be more pleased with how things have gone.

We had Tish Flooring replace our aging hardwood floors with new Laminate wood flooring last year (04/19) and they did a fantastic job. The install crew was super professional and considerate while working in our home and took pride in their work (not an easy quality to find these days). Unfortunately, due to faulty water filter installation in our refrigerator (may have been me) we damaged a good portion of the floor about 3 months later. We just recently got around to getting this area of flooring replaced and Tish Flooring again did a great job. They were very understanding and helped us find the same flooring and die lot to ensure it would match the rest of our flooring so we wouldn't have to replace it all. The price for both the repair and original installation were more than fair for the quality of work provided. I would recommend them for your project without hesitation.

The Tish company I recommended and used during my Realtor career is the same great company now as it was then. Haley Shade was very responsive to our call for measurement and was spot on with her timing to provide us with the cost quotation. . The selection of the carpet and the installation was seamless. The installer was very professional and skilled. The house looks great and the pricing was very reasonable.

I just had Tish install new carpet in my two bedrooms. I quoted from multiple companies and Tosh had the best price for the quality of carpet. They did an incredible job with the removal and install, were very fast and did a great job cleaning up after the fact. The whole process was so easy and I love my new carpets! I will definitely be revisiting when I am ready to replace the rest of the flooring in my home.

The crew came earlier than they said which is great for us. They did a great job installing our new carpet, I can’t even tell the connection that they made. The quality of the carpet is amazing as well I love feeling it on my feet. Also, the Tish crew were very efficient with their work and they answer all the questions I asked them while they’re working. I definitely will recommend them to others and will hire them again for our future carpet or flooring work. Thanks again Tish.

Romincita

Great experience. Harry quickly zoned in on our needs for nice carpeting, to dress up house to sell without costing us an arm and a leg. We wanted something neutral, durable and of good quality to give the new homeowners many years of useful life. Installation occurred about 3 weeks after ordering and they completed the work in one day. Installers did a great job, leaving very little damage to drip and walls...literally, only 2-3 small places that were quickly painted over. When we returned home from a short vacation, we were extremely please with the results, carpets were vacuumed and the rooms looked excellent. I'd highly recommend Tish Flooring.

In April 2022, we found ourselves needing to redo our basement after a flood. Kelly made the carpet ordering process very simple, which we really appreciated since we had never purchased new flooring for our home and were unfamiliar with the process. As a result of the flood, we also needed to replace drywall, baseboards, and then obviously paint everything once it was installed. The Tish Flooring team recommended installing baseboards after the new carpet, so that is what we did. Unfortunately, several months later we learned the carpet we received apparently had a manufacturer defect and later needed to be replaced. Michael with Fish Flooring made the process easy once again and helped us submit a claim to the carpet manufacturer. Unfortunately, now the carpet has been replaced but the team who did the install damaged our new baseboards. There are 8 chunks where the wood was damaged and a black streak along the entire length of one wall. We reached out to Tish Flooring to discuss the damages noted after installation, but they said that's just part of getting new carpet installed. If they are not going to stand by the work of the carpet installation team, then we certainly would not recommend hiring Tish in the future for carpet installation needs (unless someone has a similar situation where they need new baseboards at the same time as carpet).

Edited to add: Someone else from the customer service team reached out to us after posting this review and offered to help rectify the situation. They sent out someone to repair the damaged baseboards, and that handyman was very professional and did great work! Unfortunately we are still regretting our decision to purchase this particular carpet because it seems to have the same "manufacturer defect" and is not actually good for households with children and pets due to minor stains not being able to be removed without discoloring the carpet.

I highly recommend Tish Flooring to all my friends and family who are in the market for new flooring and carpet. When we moved to our new home, we got 3 quotes for new carpet and my experience with Tish was not only the best value for my money, it was the easiest and most seamless process of all 3 companies. My Tish contact person came to our home on a Saturday to show us some sample colors and styles so we could match it to our wall color. We were extremely pleased with the product but more importantly with the service. They are very easy to communicate with-we did a lot of communicating via email. They made my life easier which is really important to busy families.