Mover reviews in Indianapolis, Indiana

Arrived on time, mindfully wrapped up any delicate furniture/sharp items, tetris'ed the uhaul and strapped things down well, and moved a very full one bedroom fairly quickly given many heavy furniture items and boxes. Pricing was competitive and friendly service. Would recommend and work with them again!

I used Elite Affordable Movers in May for my 1-bedroom apartment move. The movers arrived on time but brought the smallest U-Haul truck (10-foot). My move was only 7 miles away and I was charged for 3.3 hours. The moving team consisted of a man and a woman. While both were pleasant and friendly, the woman struggled with heavier items, such as my TV stand, I ended up assisting the man with the heavier items up the stairs to prevent any potential injury to the woman or damage to my furniture. While I didn’t mind helping, other customers might expect the movers to handle all the lifting themselves.

After the move, I received a call from Elite Affordable Movers while driving back to check if I had left anything at my old place. They asked if I was satisfied with the move, and I confirmed. They informed me I would be charged $627, which seemed fine at the time. However, upon returning to my previous address, I found a cabinet furniture left on the driveway, presumably due to a lack of space in the U-Haul.

I was ultimately charged $727 instead of $627 because my $100 deposit was not included in the total price. I tried to address these issues by calling Elite Affordable Movers the next day and following weeks and was told that Josh would return my call, but I never heard back from him.

In hindsight, although Elite Affordable Movers seemed cheaper than their competitors initially, the experience and final cost was more expensive. If I had to do it over again, I would consider other moving companies.

Edit: I have moved a lot throughout this country and rented plenty of Uhaul trucks in the past. I assure you that it was a 10 foot Uhaul truck. I am not sure if this third party that you used told you they got a 15ft Uhaul truck but it was definitely a 10ft Uhaul truck. I was there that day helping the movers.

I did try to contact you that day of the move, and a few times throughout the following weeks. This is the first time I am actually getting a response about my move from you guys. Many times when I call Elite Affordable Movers I get the operator telling me that Josh will give me a call back but he never does call me.

I think potential customers should be aware of my experience. I hope you guys learn from these mistakes and improve. I wish you guys the best.

Damaged items, damaged home! Incomplete work. First off let me be fair the two gentlemen that came were respectful, manner-able, and polite. I thought this would be a good move. The owner was also very polite on the phone. I felt good about trusting my belongings to them. THEN my issues started and I AM PISSED! Damage to my walls and ceiling caused by improper moving techniques. They didn’t even remove the wooden feet from my sofa. Then one of the movers says “it should be an easy fix”. It wasn’t the point of being easy or not, the point is the home was in pristine condition literally just built (completed construction 10/10/24) and never lived in. It’s unfair the first damage should come from movers! This is definitely not the “white glove” moving experience promised to me when I booked. I called the company and sent photos of the damage. I was offered $50 off! I was then told it would be “reviewed on Monday”. I was also told it looked like “scratches”. See the photos. There are DENTS and broken drywall and chipped paint. However even if it was “just scratches” it’s unacceptable! After speaking with the office I continued on with the move, I mean what choice did I have? I don’t know if they were upset because I reported it, or what but they attempted to leave without putting my dining room table back together, not putting the mirror back on my dresser, they didn’t set my sectional up the way I had it, they left the stand for my TV at the old place (which they honestly shouldn’t have even needed to remove. Also they stated when I set up the move my belongings could stay in the dresser and it would be wrapped shut, the movers said “I don’t know why they tell people that. It’s too heavy that way and they aren’t the ones who have to move it!”. Several items were left in the wrong place. For instance the bases for my tables are downstairs, but the glass was brought upstairs! Also noticed after they left the handle on the old fridge is broken and they didn’t even bother telling me. I’m assuming they thought I wouldn’t notice because it’s in the garage. I’m disgusted at the service and a $50 discount is a joke, especially since I continued to find issues after the conversation I had with the office. I planned to share the additional findings ABOVE AND BEYOND THE DAMAGE TO MY HOME (paint on my sofa where they damaged my wall, dryer vent not brought from old home, the plug for my bed being left behind so my headboard lights don’t work, etc). I will be disputing the charges with my bank, and getting my attorney involved if necessary. I also find it very strange that they didn’t offer me any insurance services! If they are insured it shouldn’t be a thing for them to get my walls, ceiling, and paint fixed IMMEDIATELY. Do NOT use this company. It seems like a better deal, but after you have to complete drywall and paint repairs, IT IS NOT! Go with an insured company (which I’m assuming they are not in light of them not offering to make a claim about my damage).

Elite movers did a terrific job moving our office. They were prompt, polite and very careful.They gave us the most competitive price and there were no surprises. I highly recommend them and will use them again.

Josh, Melanie and their crew worked tirelessly on the day of our move.. This didn’t count the tireless hours spent helping us plan our move, giving us pointers on packing, pointing us to resources in the community for storage facilities, etc. They coordinated everything so smoothly for us that, truly, all in all, ours was an effortless move, even though it took 14 hours to complete our move and storage (and this was not a surprise to us). We were extremely pleased with them, and have even given their card out to many of our friends, and given several cards to our realtor, who, in turn, has given them to her other clients as well. We just can’t say enough about Josh, Melanie, and their company. Oh, and perhaps the most important part: their charges were affordable and fit our budget perfectly. Thank you, Elite!! Impressive!!

Elite Affordable Movers was a godsend. After a horrible experience with another moving company where the movers quit halfway through, Elite Affordable Movers was called to finish emptying our storage unit and finished the entire job in 45 minutes. The other company took 2 hours to empty only half of our storage unit and then quit. Thanks Elite Affordable Movers for a great and efficient moving experience! Would definitely call again!

Unprofessionally called me at 11 at night the night before to ask about adding an extra mover to help out with the time and I asked if this would be extra and they proceeded to say no it would be no extra cost to me. So I agreed to it because they said it would help to not go over my time limit that I had scheduled for the next morning. They show up late and they had no idea what they were grabbing no matter how many times I said what they were supposed to be grabbing and then when we were going to leave to the other house where they’re dropping off my stuff, they proceeded to tell me they were gonna make a stop to get something to drink and eat. I said no it’s only 10 in the morning. You guys are gonna go over the time just wait and have breakfast after they still stopped for food and a drink went over the time and then tried to charge me almost $300 more than the agreed-upon amount. I do not recommend that you call them. I don’t care what they say. They’re helping the movers had no idea what they were doing. They caused damage in the new house so I don’t recommend!!!

Definitely affordable, easy and quick scheduling. They were very helpful to accommodate and work with me on what I needed.

The movers and the service they provided was the best-quick and efficient . Also the staff that assisted my call was very professional. Would definitely use them again.

Sherman, Chris, & Anthony were quick & efficient!! I didn’t exactly pack well, but they were able to get everything out of my storage unit safely and everything made it to the destination. They were very helpful and put everything where it needed to be. I would definitely use their services again. Thank you guys again.

They have just started offering a cleaning service and I truly don’t know why they wanted this long! They’re MUCH more affordable than their competition & I’m beyond happy with the results! Kaylee is just so fun and friendly while also delivering on cleaning! Definitely will be referring my family and friends

Our daughter was just a couple days from her due date and she had a chance to get into a nice house, everything had to happen fast because baby could of arrived at any moment, we were little stressed about how to get her moved in a couple days. I got in contact with Elite Movers on Friday and they moved her that Sunday.
Amazing service, amazing guys that moved her. Handled everything with care as if the stuff was their own.
We couldn't have done it without them.

I'm giving 1 star overall but I did receive good service and communication from Schawn prior to my scheduled move on 3/1/2025. However, during my move, the two movers were responsible for damage done to a tv/fireplace console that resulted in it having to be trashed. Movers and I both took pictures of the console damage and reported this to Schawn before they left. Schawn gave me an email to send pix and to file a claim for the damage, which I did day of including the cost from the manufacturer to replace it. I have texted Schawn many times to get a status on this claim and I've been shutdown. No response by text, call, email, or an apology from Elite Movers. I am terribly disappointed because of everything this company is and stands for. My hope is I will update this review when they honor my claim.

Helped us move from Westfield to Greenwood. Team we had was very courteous and gentle with our belongings. There was one small damage to one of our pieces of furniture but they were quick to let us know. The management team worked with us to get reimbursed for the damage and make it right. Would highly recommend for anyone looking to move!

Update 10/24: The buyers of our home reached out to our realtor stating that the movers didn't cap the washer and dryer valve correctly so it leaked for over 5 days into the walls, floors, etc ruining several things. They are reaching out to the company separately but this is all so unprofessional! We still have yet to hear from the owners about the issues we had.

The movers that came to our home were so unprofessional. I recognize we had a lot of stuff but it took them 6 hours to load up the truck. We were not present the whole time they were loading the truck because we were at closing appointments. Our neighbors mentioned that there were long drawn out periods of time they did not see any movers outside loading the truck and even several instances of them taking 20-30 minute breaks playing with their dogs. On top of all that, they stole beer that was in our garage and was drinking it on the job and while driving the truck. They finished unloading the truck in under two hours because my partner jumped in the truck and started unloading and we told them to just place everything in the garage because we were concerned at how late it was getting (close to 6pm). They are paid hourly and were already up to 8 hours (we were quoted it'd only take 5-6 hours total). When we called the manager to let him know the situation he knocked $100 off but said that's all he could do but would let the owners know of the situation. We've tried to reach back out multiple times but have yet to hear from anyone else. Several of our items were damaged and we also were left multiple items that didn't belong to us? Overall do not recommend. I hope management will call us and rectify this situation further but I'm not hopeful seeing as they already charged the credit card we had to put on file.

Brandon and Johnny did a great job handling our family’s multi-stop move to transfer belongings from my grandmother’s home to four different family members spread all across the city. They took great care in wrapping everything to make sure her belongings were protected and were great sports about hauling a large refrigerator down to my basement. Would definitely use them for future moves and highly recommend them to others!

How can I start, my 75 year old mom called to have 4 beds, 12 boxes two dressers, 3 night stands and 3 mattress moved. I broke down all the beds, and all the boxes was sealed and at the front door. So we had a split load.. Some storage some to the new home she was quoted $575.00 at two hours. We had three movers. I am not blaming them. The movers wrap all the furniture even the stuff going to storage, which made no sense. The movers advised me that we should have been giving the option to wrap it ourself or not have it wrap. So with that being said my mom was taken advantage of. Out of concern. I spoke to Josh he was rude stated they are the cheapest. Josh also stated this is different I usually have people call becauae things are not wrapped. Being very condescending. Buyer beware once the service is rendered customer service is out the door. At the end of the day the time was stretched to 6.5 hours with a $1200 bill. So wrap your own items with plastic and drop cloths. Eliminate their time. This was our first experience using movers. I got it now....I love reviews!!! I will test this company again being 100% prepared with everything ready. Just to test their honesty.
I will update you
Stay tuned

Amazing, this company is still not being honest. They told me they gave me $50 off not $100. And the never never never never estimated 7 hours. If you are reading this review don't use this company they are thief's and it seems habitual liars. Yes, I did give the guys a compliment. To bad their reflection is with a bad company.

Rob and Nick were hands down the best movers. Elite Affordable Movers were professional, clean, tedious, and respectful with their work. 10/10 isn’t a high enough rating for the team that moved us. Highly recommend and would do business with again.

Looking for a great moving company Elite Affordable Movers was incredibly responsive and transparent throughout the entire process. Sharman, Ben and Terry were great. They provided a clear and accurate proposal, answered all my questions patiently, and kept me informed every step of the way.

Forget waiting around! The team arrived right on time, both for loading and unloading. They worked quickly and carefully, treating my belongings with the utmost respect.
The movers were not only strong but also incredibly skilled at packing, disassembling, and reassembling furniture. They handled everything with care and precision, ensuring nothing was damaged.
Sharman, Ben and Terry went above and beyond to make my move stress-free. They were happy to accommodate my requests and even offered helpful tips for unpacking and settling in.
Thank you for all your help today.

I had an incredibly disappointing experience with Elite Affordable Movers during my mother’s recent move. This was an emotional transition, as she was leaving the home she shared with my late father for over 45 years. Unfortunately, the unprofessionalism and poor service provided by this company only added to the stress.

Unprofessional Behavior: One of the staff members openly criticized the amount of belongings my mother had, which was deeply hurtful.

Lack of Reliability: A staff member arrived late, and another left at noon, leaving us shorthanded on a very challenging day.

Unauthorized Decisions: Without consulting me (I’m her power of attorney), the team made an agreement to disassemble her RV awning. This was done without my approval, and the results were disastrous.

Damages and Extra Costs: The RV awning, which was supposed to be sold, was damaged by the movers, causing the sale to fall through. On top of that, we had to pay the campground an extra fee to clean up the mess the movers left behind on the lot.

Unacceptable Payment Demands: Despite incomplete and unauthorized work, I was forced to pay $1,000. Later, one worker returned for only 30 minutes of work and requested even more cash.

This experience was nothing short of a nightmare. It was emotionally and financially draining, and I feel completely taken advantage of during a vulnerable time.

I cannot recommend Elite Affordable Movers. Their lack of professionalism, care, and accountability is unacceptable. Potential clients deserve to know the risks of hiring this company.

— Denisse

Very wonderful people to work with. Response time was impeccable. I haven’t gotten a chance to use their service yet. Due to unforeseen and unexpected events. Such is life. Even then, they were understanding and not resentful or just not reply because they realize they won’t be getting money from you. Like some companies. They are extremely helpful and kind. I will be using them and only them in the future. And will always recommend them. Treating people like human and being understanding is what is important to me. I’m a single mother who is currently dealing with a lot at once and not always with a decent time frame so scurrying around to get things done in the time frame you are given no matter how short a notice you receive. This company was the ONLY place that was kind and understanding. Even though I have not gotten the pleasure to use you guys YET! I look forward to working with you in the future and will help support your business in any way I can until then. 😊