NuFlow Indy

I contacted NuFlow about possibly putting a liner in our sewer line as a preventative measure. Jason was very professional on the phone and with follow-up communications. Mark came to our house, arrived on time, and was also very professional and super helpful. It turns out that due to governmental and/or utility regulations we would be required to add an outdoor cleanout to our line for this job to be completed (despite the fact that we already have a cleanout in the basement). Hence, the cost of the job quoted was much higher than anticipated, so we have decided not to proceed with the work.

Nu-Flow was put in a tough situation as my issue was both my responsibility and Citizens Energy Groups(CEG) responsibility. On top of that, the realtor representing the buyer of the house had an ego and thought all his calls to Nu-Flow were much more important than anybody else. I say this because, I was the paying customer to Nu-Flow, not the realtor. The GM of Nu-Flow handled that issue very professionally, and still worked with me in a timely manner. The work passed 2 inspections by the buyer. The process isn't the easiest dealing with CEG, but Nu-Flow made it work and I would be happy to use them again if the need arises.

Overall experience with Nuflow was amazing. They came out, gave us a quote, then a couple days later was out and fixed our main drain under the house. They were honest and extremely nice. Definitely recommend!!