All reviews for Cadwallader Heating & Cooling LLC

Service was on time and professional. Everything was explained and no hard sells on anything. I was very happy that both service professionals wore protective booties while inside and covered my hardwood floor with a tarp. My questions were answered and I will be using this company again!

Cadwallader responded the same day we had a problem. Our repairman, Ray, was friendly and professional. He showed me the broken pieces and explained what went wrong and the steps he was taking to fix problem. He checked to see if part was under warranty and offered us a maintenance program. I believe he really cared about my family's safety and comfort. I will be recommending Cadwallader to my friends in the near future.

Caleb from Cadwallader came out and did a tune-up on our AC system. He was very knowledgeable and friendly. The AC works perfectly after the tune-up, and we look forward to having Cadwallader service our AC and furnace in the future.

Had another tech come out to do a maintenance tune-up on our furnace 6 months later. This tech was also professional and thorough. I am still very pleased with Cadwallader.

Very professional and courteous. Explained the process and answered all my questions. Left my crawlspace looking better then when they came in. I would highly recommend to my friends and family.

I’m so happy and grateful to call Cadwallader my heating and cooling people! You truly do live out your motto of “we believe in personal service, long-term relationships, and treating every customer like family“. Kelly and Melissa are always so nice when I call to schedule something. Special shout out recently to Josh for helping me resolve my random/odd furnace issue request (for real Josh, you rock!!) And thanks to Caleb for educating me about my furnace issues and allowing me to make my own decision of whether a repair or total replacement for my furnace was the best option. I never felt any pressure and felt you had my best interest either way! You guys are amazing! (:

The Nest thermostat had a wire loose and wasn't controlling the furnace. We found the loose wire and moved one furnace wire to make it work. Kaleb was understanding and we decided to change the Nest to the Amer Standard thermostat to get the full functionality with the new AC system.
They came back and added the American Standard thermostat which has more features and works better with the variable speed fan in the air handler. Also works with a cool app and Alexa.

Arrived at 8 am. Both technicians were knowledge, professional, efficient. Re moved and installed new AC unit quickly. Were easy to work with. Only issue was that had not been previously informed of arrival time, so not prepared for them.

I was very impressed with the quick response but not the news that the furnace was shot and the parts were probably not available. My landlord called marlatt and he fixed it with two parts that he got from rushville. As I see it I am out 155 dollars for nothing. I will let everyone know.