Appliance Repair reviews in Schererville, Indiana

Armando was friendly and knowledgeable. He replaced my drain pump and got my LG washer operational again. I am happy with the service I received, and I would recommend Appliance Pro Inc.

Technician arrived on time and did not take a long time to diagnose the problem. He was very thorough. We have decided to replace the appliance because it would be too expensive to repair it.

Stuart came to my house, looked at our damaged dryer and after provided us with an estimate, and informed me that it will take a while to get the part, which I understood. A few weeks later, I received a call from AP that the part was in and that Stuart could be there in two days to install the part.

Stuart arrived part in hand exactly on time, installed the part, and was done in no time.

Stuart was very polite, friendly, courteous and professional.

While the service did cost a pretty penny, we understood that the cost came from the part, and that the cost of their service was very fair. FYI, we researched the part price after their estimate and found it to right on part with their pricing for the same.

The entire process was seamless, clearly communicated, and handled with professionalism from start to finish.

When it comes time for repairs for our other appliances, we will be calling AP, and hope that Stuart is the service person that comes to work on them.

Thank you Stuart and AP, for handling our repair.

Washer and dryer maintenance/repair.

Stuart was great! Very knowledgeable and nice to speak with. Explained what was going on and explained what I needed to do to prevent issues from happening again. Needed a part for the washer and it had to be ordered. The part came in faster then I expected and was able to schedule the same week for the replacement.
The lady I spoke to making the appointment (Amanda)? was kind and took her time with all my questions. She was able to get an appointment made within a reasonable about of time too!!
I would recommend and definitely use again.

We are so pleased with Appliance Pro and technician Mike! He was very thorough and knowledgeable, friendly and respectful as he diagnosed and fixed our 11-year-old dryer.

Andrew arrived just after 10am and was not to far from our house having been at a house that needed their fridge repaired. He was very cordial, explained what needed to be done, and the cost including labor. We explained that the amount was more than what we paid for the washer.
He then went a step further and found that the problem was a faulty control board and was not uncommon for the Amana washer. He researched more and found that there was a batch of faulty control boards mixed in with good boards and that Whirlpool will replace and cover the cost of the control board plus cover the cost for the repair.
Thank you to Andrew and Appliance Pro

Warranty repair for a Bosch dishwasher, so there was no charge. Stuart arrived an hour earlier than the appointment window, which was very convenient. He was friendly and professional. He solved the problem very quickly. Excellent service.

The technician, Mike was very helpful and explained what he had found. The issue was resolved quickly and unit is working great now. Very professional and helpful with explanation of usage..

Very happy with our 1st experience using Appliance Pro. They arrive right within the timeframe given for our appt. We needed refrigerator repairs & they sent out service tech Armando who by the way was very nice & polite, easy to talk to as well.
Will definitely use this company again!

Stuart was most informative and polite. We sure appreciated his input and most professional honesty regarding the options for our 14 year old LG washer's repair issues and cost.
So happy to be customers of APPLIANCE PRO!
Would highly recommend you to any one looking for great service.

Absolutely excellent! From scheduling all the way through a complex repair. Knowing there are trusted techs available to work on my high end appliances is a huge relief! Bosch, Viking, Samsung - no problem!

Mike is the best! What a great experience. I called for my washer. Everyone needs that. Lol They scheduled me and then rescheduled me knowing i needed asap. 2 kids, husband and a pup. Mike went above and beyond explaining everything i should, and need to know about how to even maintain my washer. Many people do not know this, especially with new technology. Thanks again! Highly recommend.

Our repair man was arrived in time promised.
He was professional & listened closely to how the stove was working & what we thought it may be since it acted this way before. Afterwards, he said after checking it out, that was the issue but the part necessary to fix/replace the power control board was no longer available.
After realizing we now needed a new stove, we asked his professional opinion on what brand is best to go with since he repairs many products. He was kind enough to answer our question honestly.
I would highly suggest using this company for your service needs.

The gal who scheduled my appointment was very nice and helpful. The technician, Armando, was very polite and did a great job with our repair. I am very pleased with Appliance Pro. They will be my first call in the future.

Everything went smoothly from initial phone call and appointment. The diagnostic exam was in a timely manner. Technician Mike was informative on his arrival time, very knowledgeable and pleasant while examining and repairing washing machine. I will use Appliance Pro Repair in the future if I should need something looked at or Repaired. Overall very satisfied with this company.

From calling and getting an appointment, to getting my squeaky dryer fixed, the entire process was awesome. Stuart was very quick, knowledgeable, and diagnosed, and fixed our problem lickety split. I will not hesitate to recommend Appliance Pro now and in the future. Thank you so much. Everyone involved.

Excellent service! Armando was on time, pleasant, kind, and very knowledgeable about our refrigerator’s issue. Plus, he clearly described what was wrong and what the solution was. In less than an hour problem was fixed. Cost was super reasonable. Have already recommended Appliance Pro to the President of our condo HOA. Thank you!

Our microwave quit working and we had Appliance Pro come out and give us an estimate. Mike came to the house and even though he couldn’t fix the unit because it would cost more than a new one he gave us advice and called a local store to help find a replacement model that would match our color and style. I would definitely use Appliance Pro and recommend Mike again.

Called regarding a fridge that has stopped working. The woman on the phone, Breanne (unsure of spelling), was very kind and helpful in setting up service. I shared with her the error code that the fridge was showing and what it meant according to LGs website. Breanne assured me that the technician would take a look and make sure they ordered the parts, if they didn’t have them on hand, to resolve the issue.
When the tech arrived, about 20 days after my call to appliance pro, he walked in and looked at the error code and said “oh that’s not the one you want to see”. He went on to say that it would be about $1,800 to fix, and if we decided to fix it, the troubleshooting to find the leak would take another 2 weeks.
Would be nice for a company to have that information readily available when calling the store. If a tech can walk in, and immediately state the repair needs and price, it would make sense for that info to be stored with the operator, by brand, so they can give you a ball park. Rather than making you pay for them to come out, diagnose and give you a price within the first minute of walking in the door. Transparency in business builds trust with the customer, but instead of being transparent, it seems like they chose to withhold information up front to make money on the quote.
I’m happy to pay for a quote, but when most appliances these days tell you exactly what the problem is with the error code, and there are ways of knowing the costs at the time the customer calls. If a company has to come out, measure, draw up, source materials, price out options and spend more than 30 seconds thinking about it, pay per quote is totally understandable. Coming out for quotes seems like a revenue stream built into their business model.
Doubtful that anyone is still reading this, but if you have an LG fridge, and see error code “CL E”, it’s going to cost you about 6 weeks and $1800.

I called Appliance Pro to fix an error code on my Kenmore oven. Andrew came out during the scheduled time to see what the issue was and the parts needed were ordered, received, and replaced quickly. Both Andrew and the staff I spoke to on the phone were friendly. The initial service fee is reasonable. I will use them in the future for any appliance repair.

They came out within 3 days of calling. Andrew was pleasant and able to fix my dishwasher quickly. I had another repair company that came out 3 times twice with a new pump that would not work. Turns out it did not need a pump. Looked up companies recommended by Bosch and Appliance pro was one of 2 in the area.