HVAC reviews in Baxter, Iowa

My experience with Orville has been awesome. This young man is very knowledgable and his expertise is endless. I always learn something new during my service call. I also want to give a shout out to the great gals in the office also-they are fantastic to talk to. 😊

We've been using the services of Baxter Comfort for several years now and always look forward to seeing their Representatives. They are very professional and knowledgeable and we have confidence that they're services are high quality. We always have lots of questions for them and and we always get the answers we're looking for and usually a lot more :)

Baxter Comfort Solutions is always incredibly helpful and ready to answer any questions. We appreciate their promptness and how polite all the techs are. Noah was no exception to that. Very nice and helpful! He took the time to tell me about my system and any concerns he may have seen. It was all appreciated. Highly recommend them for all HVAC needs!

Orvel did an excellent job. Very respectful, knowledgeable, and professional. Took care of our 32 year old system and cleaned up afterwards.

Noah was on time and very thorough with inspection. He made viable recommendations on the path in which to proceed. I am grateful to Noah and Baxter Comfort Solutions. I highly recommend this company and will continue to call on them for my HVAC needs. Thank you Noah.

Later, Justin and Eli installed a new furnace. Totally happy with the installation. I will call n this company for all future HVAC needs. Thank you.

Great company & great employees! Have been a part of their comfort club for 5 years now and have always had a great experience with them. Highly recommend.

Fantastic service, friendly, knowledgeable and professional. Highly recommend.

Zacc was very nice and polite, even working after hours, I'm sure he was tired as he had a long day. He listened to us explain how our furnace was acting. Zacc got right to work and figured out the problem. He explained what our furnace needed to run like it should. He let us know how much it would cost to fix. We really appreciate Zacc working so late to get our furnace running as it is very cold out. Thank you so much Zacc! Lynn & Larry Lass

Justin and his team were professional, polite, courteous, communicated well, and explained the scope of work that would be done. I enjoyed working with Justin and his team. They did excellent work and went above and beyond to make filter changes easier for me.
I will most definitely be recommending Baxter Comfort Solutions to anyone needing HVAC work done. Great job, guys!! Thank you so much!!!

I 100% recommend Baxter Comfort. They replaced or furnace AC unit and did a fantastic job. The whole crew was great to work with and very responsive to my questions. They have also helped out with questions on a couple other projects and were very helpful. I know several others who have had great service from them as well. 10/10

Always top-notch service! Michael did a wonderful job. Thank you so much, it was great to catch up. Cheers!

My husband and I are very happy with the staff and specialists at Baxter Comfort Solutions. We have had technicians come out for several different jobs:

1) Our furnace stopped working due to birds shoving nesting material into the furnace pipe. They came right out and got it back up and running.
2) Mice chewed through several wires in our air conditioning unit which resulted in the AC not working and the breaker scorching. They replaced the wiring and breaker, and plugged up the hole that the mice had used to get into it. Very reasonable pricing!
3) We are finishing the basement. They added return and supply vents to a room, installed bathroom shower venting for us, and advised on how we could drywall around some existing air ducts.

Shout-out to Orval! He's come out for several of those jobs and is great to work with!

Noah and Zach showed up when they said they would.
They were very professional and we appreciated their use of footies in our house.
The air is working great!
I will use BCS for all my future furnace or cooling issues and highly recommend them to our neighbors.
Scott Anderson

Baxter Comfort Solutions was very accommodating when our AC unit stopped working. They quickly got an appointment set up and sent a notice when approaching the location at time of the service call. Our technician was quick to assess the issue, had the part on his truck, and repaired all within the appointment window. He was very courteous and professional.

I had BCS install a new water heater, as my old one had rusted out. They efficiently installed the new water heater and removed the old. They tested everything after the install to confirm the new water heater was working sufficiently, and reviewed my invoice with me thoroughly. I would definitely recommend BCS!

Before the holidays, I had my furnace looked at for a second opinion. BCS was perfect. They gave me the real story with my system, pointed out actual issues with the previous service providers installation, answered all my questions, showed me how and why they were recommending these services, explained why my system didn’t need replacing just a little TLC, and left me feeling like I was with the right people. The service manager who assessed my system promised to be there at the job when they did the work, and he was, just like he said he would be. All the work was shown to me, it was done clean, on time, on budget and with people I genuinely trust. Thank you BCS. I’m a customer for life.

Courteous, professional and provided detail information on the status of my furnace. Great job!

Noah and Nate were very professional, knowledgeable, and personable. They answered all questions and were quick to promote Baxter and the brands of equipment used. It was a very positive experience. I wouldn't hesitate to refer Baxter to friends and family in the future.

Zacc from Baxter Comfort Solutions cleaned and inspected our furnace. He arrived very promptly for our appointment and worked very quickly and thoroughly, including flushing a pump on our furnace. We appreciated the time he took to explain what he had done, why and his results. I hope in the future when our furnace needs work Zacc will help us again.

Great service . Willing to take time to answer questions.

Was pretty upset with the quality of service we received with our most recent visit. The technician not only left the leftovers of our trashed ignitor on the floor, but broke two of our bottom bolts of the panel containing the air intake. He also didn't inform us this problem and left the broken bolts on the floor for us to find later. On top of that, this company does not sell parts to consumers, when replacing our blower motor, they refused to sell the part needed and even try to pressure us into scheduling a service through them. They want you to use their overpriced services, but don't even care about your home or your appliances when in the process of working on them. A major appliance on top of that.