HVAC reviews in Baxter, Iowa

Always professional and friendly. My dogs even started to like them.

Noah, Eli and Orville did an amazing job fixing my furnace. It turned out to have several issues and they tracked them down and fixed them. They were friendly and polite and let me know what was going on and how much it would cost every step of the way. Their prices were reasonable and they even gave me a follow up call. They are my new furnace company.

Michael was very prompt, courteous and professional. The service was great. Thanks.

I’ve lived in 5 different states over the years and this heating/cooling company is the best I’ve ever encountered! I appreciate the appointment text reminders that tell you who is your technician (with photo) and a real time tracking letting you know when they are on the way to your house. Our technician was kind, respectful, thorough, and took time to explain findings, as well as answer lots of questions I had about my heating system. I like that I got a detailed service report via email at the conclusion of the maintenance appt. Pricing was more than fair. Can’t say enough good things about this company!

Just had Baxter service my Air Conditioner. They did an awesome job and kept me informed on all that they found on unit. They also cleaned the outside condensor.

BCS has fantastic communication via text and email. *Edit* "I just got an email after service was complete and it includes the Tune Up report of everything that was done! I am so impressed!!" Zack Watts was my service technician and he was very timely, courteous and efficient. I initially went into their office to set up an appointment, as I believe first impressions with office staff are extremely important!! The gal in the office was very friendly and helpful and did give a wonderful first impression of this company!! Zach followed up with a great interaction. Glad I signed up for their Comfort Club to get heat and air service and look forward to having them out to service the A/C in the spring!! Highly recommend!!!

Orval, Noah, and Nate were great to work with! I highly recommend Baxter Heating & air!

Employees are very knowledgeable of equipment.
Very polite and know how to fix what the problems are.
Always on time and get the repair done correctly

GREAT EXPERIENCE! Talked to Dena & made appt, super nice! I was sent a text with Orval's pic, so I knew who was coming to my home. Orval knew very quickly what the problem was, fixed it and waited awhile to make sure that it worked before leaving. ALSO, I received a call the next day from Dena, asking how my appt went, I love that personalization! I Have done business with them since 2005, when it was Baxter Oil. Highly recommended!

Our technician was pleasant and explained everything about repair. Answered all of my questions. Will definitely use Baxter Heating and Cooling on all of Cooling and heating needs!

I recently had the pleasure of working with Baxter Comfort Solutions when our AC stopped working, and I couldn't be more impressed with the quality of their service. From start to finish, the experience was seamless and truly exceeded my expectations.

The team at Baxter Comfort Solutions is incredibly professional, knowledgeable, and friendly. Special mention goes to our service tech, Orval, who was exceptional throughout the entire process. Orval quickly diagnosed the issue with our AC and efficiently fixed the unit. What impressed me the most was how he took the time to educate us about the problem and the solution, ensuring we understood every step of the process. He was thorough and transparent, which gave us great confidence in the work being done.

What stood out the most was their commitment to customer satisfaction. Orval went above and beyond to make sure we were comfortable and happy with the service. His dedication to providing top-notch service is evident in every aspect of his work.

I am extremely satisfied with the comfort solutions provided by Baxter Comfort Solutions and highly recommend their services to anyone in need of heating, cooling, or any other comfort-related needs. Their professionalism, expertise, and customer-centric approach make them the best in the business!

Thank you, Baxter Comfort Solutions, and a special thank you to Orval, for a job well done!

Courteous and knowledgeable staff. Easy to schedule and work with. Very responsive and professional. I will recommend Baxter Hearing & Air all day long.

They work hard to take care of each individual persons need. They listened to my concerns and did their very best to work with me. Our technician, Zacc, was very professional and thorough. I highly recommend them!

Nate and Noah from Baxter Comfort Solutions did a phenomenal job installing our new furnace. There were a few unique challenges that they ran into, but didn't hesitate to quickly pivot and get things done in a professional and timely manner. We are more than satisfied with the job they did... they were awesome to work with!

Great service! Professional, Polite and explained everything that was done and what might need to be done later on.

Orval and his trainee were very professional when they arrived. Orval diagnosed and fixed my furnace fast and efficiently.
I like the technicians' honesty about prices and simple facts about what is going on with my heating system.
Great job overall. I will definitely use Baxter Solutions again.

Sept’25 Good = same day service, broken part was available on tech’s truck.

Bad = overall cost / value = $350 minimum charge for diagnostics. 2 hours of tech time in my home equaled $1200 plus a $400 part as it was a “bundled price”.

Felt like I was being sold bald tires at the only tire shop in a desert.

Michael was very professional and did a great job.
I really appreciate the texts that update me as to the tech's arrival.

Your tech Zacc really did great. He explained every detail of our ground source furnace. Thanks.

Sure didn’t want to need a new central air conditioner and new furnace but it was time and Baxter Comfort Solutions made it happen without my needing to worry about anything! All the guys are super respectful and knowledgeable and would recommend to anyone! Check out the manual and paperwork holder they made and put on my furnace!!!

Orval was very friendly and knowledgeable. Solved our problem the same day and made every effort to do so. We appreciate his
time and service and will call him if we need his service again.