Home Services reviews in Council Bluffs, Iowa
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I hired Simply Cleaner for a deep clean before moving into my home. I am completely blown away by the results. They didn’t just do a surface wipe down. They paid attention to every single detail!! they cleaned baseboards and window tracks to the inside of the microwave. The team was incredibly professional, punctual, and respectful of my home. It feels like a brand-new house. If you are looking for a cleaning service that actually delivers on its promises, look no further. I cannot recommend them enough!
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The family that owns M & S SPOTLESS was very punctual about being on time/early. They were open to meeting my needs, and suggestions I had. As their name implies, it was spotless. My boyfriend has been putting off the kitchen for 2 years. Will be giving a call back for the living areas!
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Good folks ..my place was spotless...Thank you... cleaning Pal !
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We are truly pleased with the quality of service provided by Cleaning Pal. Anything from a deep clean to simply touching up weekly. They are just what you need when you need it. Thank you cleaning pal !
C&V -
I have been using this service for the last two years and they are fantastic to work with. Michelle is always professional and does a great job and Sheryl is always accommodating with scheduling. Highly recommend.
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I have been using Cleaning Pal for close to a year now. We manage a number of short term and long term rental properties. We are proud to say we have achieved and maintained SuperHost status largely due to Cleaning Pal. They are very professional and timely. If you need a reliable and quality driven company this is the one to call.
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Did a great job on my house!
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They do an amazing job and are very reasonably priced!
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I had Covid 2 years ago and my home suffered for it The two young ladies showed up on time, they each took a room and cleaned for 2 solid hours. I still have things to move from tables, room and closets but I can hire Michelle to come help me for a couple hours a week. I will use this company to come back regularly to keep it as nice as possible.
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The staff is super helpful.
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Friendly knowledgeable staff !
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Lovely bedding plants this year but the vegetables look phenomenal!
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Large variety of plants at good prices
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Horrible customer service! Associates have had little to no training, period! Don't waste your time coming here, go across the street to Menards for better selection and cheaper prices!
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I had a water heater go out and Home Depot had the size I needed. I went to the Council Bluffs store to pick it up. I could not find it, I asked a sales associate to help me.
We had to go to the flooring computer to look for it. The associate said "your going to like this, thst water heater is on clearance and is $300 off". I can have it delivered here is 2 hours. I said great, let's order it. The associate took all my information and I paid for it. He said it will be here by 2pm. It was 12pm at the time. I proceeded to wait around and at 1:45 I wemt to the customer service counter and talked to one of the associates standing there, I handed him my receipt and said, I know I'm 15 min early but is the water heater here yet? The associate looked it up and said, no not yet. So I waited another 15 min, at exactly 2pm my phone dinged and I had a spam call with a VM. It was from Home Depot. I went back to the counter and told a different associate, I just received a missed call from Home Depot, the associate said yes that was me.
The associate said they have a problem with selling me that water heater because they don't have it in store, she went on to say we can order it but at the orginal price of $479.00 not $179.00.
I said I already paid the $179.00, I understand it's not in the store, I was told it was going to be delivered here in 2 hours, that's why I've been waiting here for 2 hours. She said she apologizes but she's not able to do anything. I said someone can, who can I talk to? She said she would call her manger. She called Dylan and explained the situation. She hung up and said Dylan would be right up to talk about it.
After waiting 15 min for Dylan to come up to talk to me, Dylan arrives.
Dylan looked at my order and says we don't have this in store so I can't sell it to you. I said, I realize this, that's why your associate ordered it and said it would be here in 2 hours. I said I have the paid receipt, tell me where that models at and I'll go pick it up at another store. Dylan said three others stores have it but at the orginal price of $479, not $179. I said you sold ne the water heater at $179 and now after waiting 2 hours for it to be delivered to this store you tell me your not hounering the price of the water heater? Dylan says he can't because it's not in stocks at this store. Dylan said he's not sure how the associate got that price but he would talk to them. I said bring him up, he went on your computer and ordered it and I waited here for 2 hours. Dylan apologized again and said I can work with you on another water heater. I asked do you have this size in stocks? Dylan said no. I said that's the only size I can make work in my house. Dylan said all I can do is refund your money and you can go to another store and buy one. I asked Dylan, so your not going to hornor this price that your store sold me. Dylan said no.
I told Dylan, I'm very disappointed, one your store sold me a water heater that was supposed to be here in 2 hours. I waited here for 2 hours and and at no point before that 2 hour dead line could someone call me and say, we have a problem. At this point I felt I had no choice other then to have them refund my money so I could drive to Omaha to get the water heater.
This issue is about principal. Home Depot sold me a water heater that was clearance out. They told me to wait for 2 hours and it would be here. I feel Home Depot should have honored this price and let me at least pick it up at another store or delive it to this store.
The second part that upsets me is they had me wait around for 2 hours. No call until that exact 2 hour point, 15 minutes prior I asked the sales associate if there was any update on the water heater. At that time you can't tell me he couldn't see something flagging my order, 15 minutes later I get the call. Very disappointing. You don't sell something and then don't honor it. -
Ya está a la vista la temporada de otoño-Invierno, disfrutando de la caminata entre los pasillos, cada sección tiene su magia propia. Gracias por ponerle tanto empeño para consentir a cada tema ... Saludos desde 🇲🇽🎯. Behappy
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Clean and great staff!
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Great
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Excellent work! Clean, efficient—pays attention to what you want and comes up with fantastic options. You will not be sorry—Roger knows his business.
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Brandon does a great job
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Good people quality work. Very detailed.