All reviews for Metro Heating & Cooling

I would highly recommend Metro Heating & Cooling too anyone needing HVAC work. The technicians were very prompt, friendly, professional and just all around a good experience.

Very fast response, employees very nice and explained everything to me.
Been using for over 35 years.

Nick arrived on time and replaced the pilot assembly in a 22-year old gas fireplace. Very personable and professional.

Great team that came out to fix my AC unit due to puppy chewing wiring!!!! Both techs pleasant and helpful. Will definitely use them next spring for system check!

Quck turn around time. All staff are very friendly. Nick is super knowledgeable. Kary that answers the phone is very helpful.

I called Metro this morning expecting to have a Tech out next week and they were here in 3 hours. The Tech provided excellent service and explained the problem and the solution for our furnace.

The fireplace pilot assembly was replaced. The technician was very knowledgeable, courteous, careful, and thoughtful of keeping the work area clean. Would recommend them!

This company did a fantastic job of showing up on time being clean and providing outstanding service. The techs were very courteous and I would recommend this company.

Great experience, top notch, locally owned and professional sales representative. Thorough description of what I needed and total professionalism. Im happy with Metro Heating and Cool. Would recommend them to everyone I know.

Very positive. Extremely knowledgeable.
A good listener. We’re very pleased.
Purchased a new furnace and A/C.
To be installed 5 days.

Came out on short notice on sunday fixed everything told me everything that was wrong. Did it in a timely manner. Shawn was super informative. My wife and I want him to come here and work on our stuff from hear on out.

Joe and his team saved me. Another company came and “fixed” my furnace but wanted me to join their membership, when we didn’t want to… they unfixed what he had fixed. I called Metro and they had someone at our house within hours day of. Their team went above and beyond to get my home heated again. Will call them for all my HVAC needs.

Joe Tollari, the owner, came out when it was 96 degrees and our AC had burned up. As it was part of a 47-year-old Sears AC/heating system... AND my wife and I had had never purchased an HVAC system before,... we had in-home analysts from 8 different Des Moines companies, a mix of with some of the "small ones" and some of the "big ones". Metro Heating and Cooling beat the price from the "small ones" by $2000 dollars and more than $3500 dollars from the "big ones"... and Metro did it with a BIGGER AC system than other companies offered. And to top it all off, the AC and the furnace were both from American Standard. (Side note: American Standard and Trane are essentially the same company. Both HVAC systems are made on the same assembly line. Our AC and furnace have the same model numbers as a Trane AC and furnace. The namplates are simply different.) One more thing: Metro INCLUDES the tax when they give you the estimate. Most other companies do not. That in itself is about $800 dollars.

The installers and the techician spent an extra amount of time adjusting, tuning, opening and closing dampers, to make sure the AC put out the right amount of cool air while the sound level was low. Even though our 47-year-old AC was much smaller, didn't put out nearly the same amount of cool air, and was louder, they all worked extra hours to make sure my wife and I were extremely happy.

Look at several companies, discuss what you want, tell them your finacial concerns... and then have Metro Heating and Cooling install your AC, or your furnace, or an entire HVAC system.

Great company! Have had both my heat and AC go out in the same year and they fixed them both quickly and were great to work with!

Nick and Dakota came today and both were extremely professional! Got my heat going again and gave peace of mind by throughly explaining what the cause was and how they were able to repair. Great team that I will definitely be using in the future.

Metro Heating and Cooling has provided excellent service for our home over 10 years. Today was no exception. We called - they came right away and figured out exactly the problem and solved it very efficiently and with great knowledge. Thank you so much!

I was very impressed with Metro Heating and Cooling and would highly recommend them! Levi identified the problem with my furnace quickly and got it fixed with much professionalism! He was very courteous and knowledgeable as well! I will continue to use them for all of my heating and cooling needs.

Very down to earth and looked for ways to help get more years out of our old system. We thought we were going to have to replace the whole unit, but Nick worked hard to make sure we were back in business. Highly recommended

When our furnace unexpectedly quit working on an early Thursday morning in mid-February, I called our long time heating & cooling company Metro Heating & Cooling at 8AM. Within an hour the tech who services our equipment arrived and determined the furnace blower motor had worn out and couldn’t be replaced. He called the company owner, Joe Tollari, who came out with an assistant to assess what new equipment we would need. The choices for both a new furnace and air-conditioning unit were clearly explained, and my wife and I chose the ones best suited for our home and budget. The new units were ordered, and the next day shortly after 8AM the installation crew arrived. Before 3PM that day the work was completed, the crew chief demonstrated how to use the new thermostat for heat and air-conditioning, check the status of the new type of filter, and run the humidifier. We can’t say enough great things about Metro Heating & Cooling, which is why we have used them since moving into our home in 1986. Call them if you are interested in upgrading your heating/air-conditioning system. Metro Heating & Cooling employees will give you honest information and superior service should you elect to purchase any of their products.

We recieved a new furnace on the 13th and the team they sent out was great! I got a new furnace in a timely manner before the frigid temps. I have used them before for my fireplace and got great service then too! Highly recommend!!

Metro ,especially Nick, has taken great care of us for years. Nick is very thorough. He takes his time and does excellent work. He also takes time to explain the issues. He is knowledgeable. Nick doesn’t give up until he solves the issue