Reviews of local pros in Windsor Heights, Iowa

Called to get an estimate for brush removal, the person who answered lied and told me every time you click on the link in Google to call it costs them 80$, I've never heard anything so absurd since I have a business I've never paid 80$ for someone to call me. If you don't want to do a job simply say so, don't lie and say well every time you call someone it's 80$ I have some trees I need taken down from the wind at our other house and was going to hire them to remove the brush and if they did a good job hire them for that job since it's estimated at about 11,000 so it's their loss I won't want to cost them 80$ 😂 to set up an appointment.

I contacted Family Tree Care to get an estimate on stump removal and tree trimming. They were quick to provide an estimate. The work was performed within the timeline provided. The crew was very professional and did a great job cleaning up. Our trees look great!

Very friendly and knowledgeable team! They did a great job and cleaned up everything… left it so neat and clean! We did not have to wait long at all for them to come!

5-Star Tree Service Experience!
Family Tree Care provided a high level of professional and care from the very first consultation to final clean-up.

Scheduling initial appointment was quick and easy, and they were prompt and communicative every step of the way. All our questions were answered thoroughly, and we felt confident in their knowledge and recommendations from the start.

Each tree they worked on came with its own set of challenges from location to size. They approached each one with skill, precision, and safety in mind. Special shout-out to Chance and crew who removed a very large tree with surgical skill and no damage to adjacent deck and house.

We highly recommend this tree service to anyone looking for reliable, expert care. An excellent experience from start to finish.

I contacted Family Tree in January, received a reply from them in May, but only when I called them AGAIN. Then I sent many more email messages asking when I would be able to get my tree trimmed, then when they did reply, I was given a date and no time.
The weekend before the scheduled date, I emailed them to confirm the appointment date, again no reply. They did arrive, on the day scheduled, he knocked on my door, said I am here to cut your tree, Ok.
He proceeded to cut the tree, I didn't think anything of it, but I am so glad I was home, I went outside shortly after he started, and one half of my tree was almost GONE! I yelled at him, "ARE YOU CUTTING DOWN MY TREE?" He said Yes, and then brought the lift down from the tree and we talked. Now I have a tree that looks like the cartoon, the Grinch that Stole Christmas" (See before and After photos). The worker left, right after he finished trying to trim the other half of my tree, weird...no request for payment. I then received an invoice about a month later for over $1,000. I called the Service Manager to come out and look at what they had done to my tree. When he arrived he made it out like this was trimmed like this purposely. I said no, this is NOT good and Not something that I am happy with. The Service manager then said, "Well, good thing the other half of the tree is hanging over the street, if it FALLS, the city will be responsible." Ugh! NO!!
This Company is too overwhelmed to serve its customers in a professional and accurate fashion. Don't call them, unless you want to be the LAUGHING stock of the neighborhood. I think I will put up a sign..."TRIMMED BY FAMILY TREE CARE"

My neighbor and I had Family Tree Care come and trim a total of 6 trees. We agreed to the pricing around Three months ago and we're given a ballpark date for trimming. A date was verified a month ago and believe it or not, they hit that date!
They were Very Knowledgeable and made suggestions that worked out well. We have a Tulip Tree, (rare for Iowa) which was trimmed perfectly.
Clean up was Excellent!!!
I'd give more than 5 Stars if I could.
Highest of Recommendations!!!

We were told by the house insurance to remove any branches touching the roof. Family tree service came out with their crew and did a fabulous job. They even trimmed some bushes along the driveway for free. I was glad to have found them. Eli communicated well and will tell you what's the cheapest option. My project was small so a neighbor and I combined and that made it cheaper because it was a bigger job. They had to climb with ropes and I could never do that. They took away the wood in a truck.

I was very happy with my experience. I called for a quote and got one right away. They came and did the work when they said they would. They did a great job. My tree looks so nice. Very prompt, courteous and professional. Would definitely use again!

I love the team from the Cleaning Authority. The do fabulous job, are on time and get professional. Would highly recommend!

Just had a deep clean and it was a wonderful experience. The ladies were very thorough and my house looks great!! Yay!

Charlotte did my normal cleaning yesterday and she did fantastic! The house looks and smells terrific. This is as clean as it's been in a while. She is polite, courteous, diligent and has an acute attention to detail. I hope she can be our cleaner every time. Hats off to Charlotte! 😊

Second time with this team and they were fantastic. Very efficient and House looks great. We are very happy with The Cleaning Authority.

The Cleaning Authority is great to work with. They always do an amazing job! I’m a single father of three with two dogs and a cat and coming home to a clean house is an amazing feeling. I’ve used other services in the past and find The Cleaning Authority pricing to be very competitive. You really can’t go wrong if you decide to use them.

They have done a wonderful job for me. Plus they are so flexible and the cleaning crews are so friendly. I highly recommend them

Late August, I had an appointment with the owner and I signed up for weekly service. He said he couldn't get me in that week or likely the following. So I waited to hear back, expecting a start date shortly after Labor Day. Very end of September, I called them as I have yet to receive a call back and was told scheduler would call me back. I am on business day 4 since that phone call and they still have not called me back. If they do not have the capability at this time to handle new customers, they should not have us sign agreements and put us on wait lists, instead. Very disappointing as we really needed to get our home deeply cleaned and maintained weekly all of Septemeber and October.

We get our house cleaned every other week and it's been great. It takes a load off our minds to have everything get scrubbed, mopped, and vacuumed on a regular basis! The team is always professional and does a good job.

We have been using Cleaning Authority for quite some time and are very pleased with them Today Tiffany came and beautifully cleaned our 4 bedroom house BY HERSELF in less than 2 hours. Truly an awesome job. Very happy customers here.

The three ladies that came to my house yesterday were professional, got so much done and were so quick. They were friendly, respectful and did a great job. They will be coming bi-weekly and I couldn't be happier.

Allyson & Norm did an outstanding job cleaning my home. They took great care to clean the areas they worked on. My home hasn’t sparkled like this in a long time! Joe, the owner, is great to work with and very responsive. Glad to have found this service!

The team is always punctual, thorough, respectful, and super sweet! We have been using their services for a year and have always been pleased with their job.

We received a thorough cleaning today by two efficient and pleasant women. All clean and sparkling once again.