Constraction reviews in Derby, Kansas

4.6 based on 109 reviews Back to the listing
    4

    Staff is always friendly, polite, and helpful. Well stocked inventory. Prices are a bit high. Periodic sales for return customers would be awesome.

    5

    Ultra Modern is very helpful with analyzing the pool water and having knowledgeable staff. They always have the correct chemical and equipment to help me maintain my pool.

    5

    Great help! Friendly service from a wonderful staff! Life savers for knowledge and input on how to keep up with a pool. They got it all and they know it all. No place else gets my business but Ultra Modern Pools and patio. They are the best!

    5

    I’ve been using Ultra Modern for all my pool chemicals since I started teaching swim 7 years ago. The staff is always helpful and polite, I won’t go anywhere else!

    5

    Ultra Modern employees have come to our rescue many times! They have worked hard to help us throughout the past 9 years. I don't know what we would do without them!

    5

    I am very pleased with Ultra Modern Pool. The communication with all the companies involved was fantastic. I ordered The Billabong Cove Barrierreef Fiberglass Pool. I love the tanning ledge, the safety ledge that goes around the perimeter of the pool and the seats at the deep end of the pool with steps to exit. It was just over a month from first dig to ending with concrete, with a few rain days during the process. Started on 6/13/22 and finished on 7/14/22 and I had a lot of extra concrete poured. I am very pleased with all the companies that were involved - M&J Installations and GMAC Construction. They all brought my dream together. Thank you Ultra Modern Pools for having some great companies behind you.

    5

    Full disclosure: I've only been here twice, however with that said, both times (that were a couple years apart) were actually very pleasant. Both times the people were helpful without being overbearing, were able to get what I was needing very quickly and didn't try to be pushy about buying anything else. Just nice friendly service.

    1

    I have met friendlier people at the tag office. Salesman wouldn't even get out of his chair to show us the samples for their above ground pools at the Derby store. Then quoted about $10,000 for a mid quality pool installed. Price was 3 times higher than should have been. What a joke. Don't waist your time going there.

    5

    I always very happy with my pool liner replacement last year. The pool looks great. I was very happy with the service and the price is very fair!!! T Hank You Ultra Modern Pools in Derby Ks.

    1

    Very disappointed with my experience with ultra-modern. I have purchased several hot tubs in the past with ultra-modern and referred several friends there. I was trying to trade in a hot tub for a another hot tub so my grandkids could get in it as the one I had currently would only fit two people. Not only did the sales rep recount what he was going to do with a hot tub on the floor but he never got back with me for over a week. This is not the kind of service that I expect from a company that I have dealt with for over 20 years. I will not be doing business with ultra modern now or in the future. Very disappointed in the manner in which I was promised one thing and then changed afterwards.

    5

    Our pool has a serious algae problem and looks like a pond instead of a pool, maybe a swamp. We needed chemicals to nuke the algae and suggestions. She was awesome and so helpful. I don’t remember her name, but she gave me simple directions and we followed them exactly as she said. The pool looks a lot better now, at least we can see the bottom in the shallow areas.

    5

    Purchased a Jacuzzi hot tub on Mothers day,2018 from Ultra Modern in Derby,KS. The entire process went very smoothly. Worked with Nathan at ultra modern who answered all of our questions and made several recommendations and suggestions without making us feel pressured in the least. He worked hard that day getting us the best deal possible on our new tub. We were given a 4 week delivery time which turned in to 2 1/2 weeks. My hot tub was there before I was ready so it was conveniently stored at their warehouse while site prep was going on. Unfortunately I worked the day of delivery but wife stated from arrival to departure was just under an hour. Delivery crew was very professional and informative explaining all of the units features. They also went over some do's and don'ts for first time owners not addressed in pre-delivery or owners manual. From start to finish a very rewarding experience. Thanks to Nathan and his team.

    5

    Ultra Modern has been my my pool supply store of choice for the past decade. Great products, almost always in stock, and a courteous and knowledgeable staff always ready and willing to help. A great experience.

    5

    The best pool place for chemicals my mom and I have ever gone to. We had the pool from hell due to the warm winter and the people at Ultra Modern haved helped us fix it. Rachel is especially helpful and absolutely sweet. They have every product you could need for keeping your pool balanced.

    5

    I do know know the names of the people who helped me. We were in desperate need to get our pump up and rubbing. Thanks to the wonderful man sitting at the desk he was able to get us a motor and the parts we needed. And now our swimming (pond) looks like a swimming pool again. We will continue to go to Derby for our swimming pool needs. As we tried various other places that really didn’t want to help us out. Thanks Derby as usual you were able to take care of us. And we live in Arkansas City Ks.

    1

    Spent $400 on chemicals based off their water analysis, did not help. Spent $150 on a pool vacuum they recommend to get out any algae or sand, did not help. Spent another $400 to upgrade my pool filter and again, did not help. I woud not recommend to anyone, take your money elsewhere.

    5

    I have had Ultra Modern for 3 years. They have kept pool sparkling. John and Ceasar have been able to teach me a few things about my pool and don't mind me asking stupid questions.
    Kristen and Leslie have fixed a couple of minor problems via text. Dexter use to clean my steps where they sparkled like new.

    5

    We recently purchased a hot tub at the Derby store, and Nathan was absolutely awesome to work with! The delivery team was great and very professional! It's very refreshing to be treated with respect and appreciated as a customer.

    5

    The Derby store has been a super big help with my pool. They are very knowledgeable on my needs and have helped keep my pool in use. Thank you so much. This has been a true challenge this summer for sure since I didn't cover it over the winter. Lesson learned.

    5

    Needed a hard to find motor for an older super pump and they got it for me in one day. They then had all the gaskets/seals I needed to rebuild the pump waiting for me when I picked up the pump. Great customer service!

    5

    The people at the Derby Ultra Modern have always been extremely helpful with keeping our pool looking and feeling great. The chemicals they have are high quality. We take advantage of the preseason sales, which they are kind enough to call and remind us of. We are very thankful that we have this store in Derby.