Constraction reviews in Derby, Kansas

We’ve been in twice this year and had the same experience both times. The salesmen acted like he couldn’t be bothered. First time a few months ago we were looking for an above ground pool and he told me to just look at the information on the box. Second time was last week when I wanted information on a professionally installed option for next year. He gave short answers without looking anything up and acted like he wanted me to leave.

Espen was very patient and understanding being short handed, he took time to explain to each customer exactly what they needed and how to apply the product they were buying all while being backed up with customers in the store and keeping a good attitude! Good Work Espen!

Our experience with Ultra Modern Pool & Patio out of Derby was a positive experience. We had knowledge going into our purchase of another hot tub due to 3 other tubs purchased over the last 32 years. Nathan Abraham was easy to talk to and straight forward with his answers to our questions. Our purchase was all done by phone and e-mails. We were able to purchase and close our deal within 3 hours. We had talked to 3 other hot tub companies and knew Nathan was giving us everything Ultra Modern could offer. The delivery crew arrived early on a cold February day, removed our old tub and placed the new tub without complaining or damaging anything near our tub location. Prior too, during and after the installment of the tub. The Derby home office called us, texted us and e-mailed us checking to see if we needed any assistance or guidance with the new tub. The Derby Ultra Modern, 6 days after the installment, has checked in with us to show there support. We did call into the Derby office once with a question and Nathan was not in. Rachel who also works at the Derby store, knew our name, the tub we purchased and answered our question without even looking at our file. Nathan, Rachel as well as the delivery supervisor, have provided us with there cell phone numbers in case we need anything. I have tried two of these numbers after hours and received a response back within a shirt period of time. We are happy with our purchase and feel comfortable going into the future, knowing Ultra Modern stays in contact with there customers.

Espen is incredibly knowledgeable and his love for Chemistry is helpful when assisting me in balancing my pool correctly! He has patience and the ability to communicate instructions which are easy for me to understand!

I came in on a Sunday and the line was long to get my water tested. I noticed there was only 1 employee testing water, ringing up customers, and acknowledging every customer who walked in. He was incredibly nice and patient with every customer and gave each person the time and attention they needed. Even after he helped us all he would check and make sure we were still doing ok and asked if we had any additional questions. His knowledge on pool chemistry is OUTSTANDING! His name is Espen and he deserves a raise for taking care of several jobs and he’s one person!!!!

Gunner was so kind, he took my items to my car for me. Thank you for the AMAZING customer Service.

Espen James CUSTOMER SERVICE is the ABSOLUTE BEST and his KNOWLEDGE for ALL things relating to pools is UNBEATABLE, Espen is the reason i will ALWAYS be a Ultra Modern pool customer and refer everyone that has a pool to him, If i could give Espen a 100 STARS I DEFINITELY would💥💥💥

The staff is nice and very knowledgeable about their products. They answered all questions easily and we're so helpful.

He did an amazing job, and did it quickly!!! It looks soooo good!

Patrick did an excellent job installing new guttering onto my house, no issues whatsoever. Will use again!

Patrick did a excellent job, at a great price. The quality and attention to detail is second to none. His continuous communication was very professional. He kept me informed of whe. he could start the job and all aspects of the job until completely finished.

I've been having issues with clogged gutters which cause horrible overflow and water pooling at my foundation. Patrick came out the next day and problem solved with me to add gutter guards. Then he was back in 2 days and completed cleaned out my gutters then added the guards. He was quick, efficient, and fair priced. Very professional and very friendly. Thanks Patrick!

Patrick added new gutters to part of our home, gutter covers all the way around and adjusted existing gutters and we couldn’t be happier. Made it through the Fall perfectly. Good guy and great service. Showed up when he said he would every time. Highly recommend!

BEST NCL Painting Services & Chimney Cleaning Ltd. produced outstanding results. After a careful examination, they fixed the water damage to our chimney. They provided prompt, tidy attic insulation service. Cleaning the dryer vent and air ducts contributed to a decrease in dust in the house. Our gas fireplace, which had not been used for years, was also fixed by them. The pests were effectively and precisely controlled. Small leaks that we were unaware of were fixed by roofing repairs. Their contractor did a good job managing the project. Every team collaborated. Excellent communication, prompt service, and excellent outcomes. They are now without a doubt our first choice for any house upkeep.

BEST Ncl Painting Services & Chimney Cleaning Ltd was very helpful when he replaced a chimney defective part after they performed chimney inspection. He made suggestions for additional improvements for when we need them, but assured our setup was safe and operating well. They also did fireplace repair Very thorough and professional.

The entire process was clean, efficient, and professional, and we can now use our fireplace with peace of mind knowing it's safe and well-maintained. BEST Ncl Painting Services & Chimney Cleaning Ltd provided chimney cleaning and inspection, and their service was exceptional. They removed all soot and creosote thoroughly, checked the flue for blockages, and made sure the chimney cap was in good condition. The technician even showed us pictures from inside the chimney to help us understand everything.

Our chimney service visit was expertly completed by Joseph from BEST Ncl Painting Services & Chimney Cleaning Ltd. To increase safety and ventilation, they finished cleaning the chimney, examined the liner, and recommended a chimney relining service. Additionally, they inspected our chimney and suggested replacing the cap because it was rusty. Excellent knowledge, tidy job, and clear price. We are comfortable utilizing our fireplace once more and will keep using them for repairs and chimney sweep services. Strongly suggested.

BEST Kss Painting Services & Chimney Cleaning, did a great job repairing loose bricks on my chimney. Murry matched the materials to used for my chimney repair perfectly and reinforced the structure to prevent future issues. The chimney repair looks seamless. appreciate the dedication and skill shown I will definitely use call this company again.

Highly impressed with BEST Kss Painting Services & Chimney Cleaning! max was thorough during the chimney inspection. He identified a small issue early, which saved me from bigger chimney repairs later. The chimney cleaning process was quick but detailed, and there was no mess left behind. It’s clear they care about customer satisfaction. I would recommend this company to anyone needing chimney repair or maintenance services.

I called BEST Kss Painting Services & Chimney Cleaning, for a chimney repair after noticing some brick damage. Josh did an amazing job restoring my chimney with the chimney repair services. He explained the issue thoroughly and completed the chimney repair with great craftsmanship. The chimney looks as good as new now. I was also impressed with how clean the workspace was left. I’m very satisfied with the service.

I had a great experience with BEST Kss Painting Services & Chimney Cleaning, for chimney cleaning and minor repairs. Alfred arrived on time, explained the chimney cleaning services clearly, and worked for my chimney repair need efficiently without cutting corners. My fireplace is now safer and functioning perfectly. I appreciate the honest pricing and attention to detail. I’ll definitely be calling again for future maintenance.