HVAC reviews in Kansas City, Kansas

The technician from Crystal Breeze Ducts & Dryer discovered that my dryer vent was disconnected in the crawlspace of my Kansas City home, dumping moisture under the house. He reconnected it and secured it properly. He saved me from potential mold and rot damage. Thank you!

Crystal Breeze Ducts & Dryer in Kansas City cleaned the dryer vent for my elderly mother. They were very patient with her and treated her with great respect.

Crystal Breeze Ducts & Dryer in Kansas City respected our "no shoes" policy in the house without us having to ask twice. Very considerate of our rules and our home. The cleaning was top-notch as well.

Crystal Breeze Ducts & Dryer in Kansas City arrived in a service van that was clean and well-maintained. It reflects the professionalism of the company and their attention to detail. The technicians were equally professional in their appearance.

I am very impressed with Crystal Breeze Ducts & Dryer. They were prompt, professional, and polite at my Kansas City residence. They cleaned the air ducts and the dryer vent. They showed me the debris they collected, and it was disgusting. I'm so glad it's out of my house. 5 stars!

Good job

Made an appointment on the 29th of October for a cleaning and inspection for November 21st. No one showed up and when I called they said someone had called and canceled right after booking the appointment. Neither I or my wife called to cancel and we did not receive any correspondence or email that our appointment had been cancelled. Very disappointed as we had been waiting on this appointment.

Jacob and Brett ( I think) were very friendly, helpful, and communicative during the chimney service, masonry work and system installation. Jacob advised, instructed, and explained processes as they worked. He worked to improve the channel of water around the chimney. Looking forward to using our new gas fire log system this winter

My technician was very nice arrived on time did a great job cleaning but I felt like I was being upsold the entire time no resolution to my problem only costly suggestions for upgrades and financing options

Shane did a great job of inspecting and cleaning the chimney as well as replacing parts as needed. This is my third time to use them. Always satisfied.

I had a great experience with sure glow in putting my pellet stove and repairing my chimneys. I dealt with Tyler regarding what stove to buy and the pricing for everything. He was very professional and did a great job and I would certainly recommend him and their team to anyone who is looking for a chimney service and or Putting in a pellet stove. I would also like to mention Sydney with whom I talk with many times during the process. She was very kind and courteous as well as professional. She always understood my issues and was eager to help me. again if you need a service like this, I would highly recommend these people.

Luis is an excellent technician and man. He and his partner Brian did a great job. I trust them.

Shane was timely, efficient and knowledgeable about all the parts of my fireplace and chimney. He was professional, nice, and very neat. He made sure I had no questions or concerns, and that the fireplace worked as it should before he left. Overall great service.

Great friendly and professional guys. Appears to have done a great job installing the Kuma stove in the basement. Can't wait to use it when the temperatures drop here in Missouri. Thank guys!!

Tyler did a great job! Definitely will continue to use this service. Gas fireplace stove just like brand new.

We just had some chimney work done and a gas insert installed in one of our 2 fireplaces on Monday and Tuesday of this week. SureGlow was very responsive and professional to start, but if Jaden Walker shows up as your technician do not let him on your property. He and his partner removed our copper chimney caps installed when our house was built in 1980 and only put one back. They took the other back to the shop where it was “picked up by the scrappers” before we realized (Thursday morning). SureGlow has stated that they will order copper in and make a new cap to replace the original, but it’s difficult to replicate 45 years of patina. To say I’m disappointed is an understatement. We are also waiting for the project manager to come back out and address the insert as it was not level, not secured and had a large gap between the insert and the brick face. I will update my review once my concerns are fully addressed.

Of course it hasn’t rained yet so I don’t know if they have fixed the leak but their work looks very good. Great crew. Much better than another KC chimney business

I really appreciated the work that Joey (from Sureglow) did on my fireplace. He was thorough, communicative, and transparent. Fireplace looks great and is working well. Thanks!

Shane arrived on time and was very pleasant and knowledgeable. He explained every step of what he was doing and what the next steps were in the process. We have 3 fireplaces so appreciated the discounts available if we bundle the repairs together to save some money.

Austin was absolutely amazing. He was very thorough and willing to answer any and all questions we had. One of the best service calls I have ever had.

We were so pleased with the work Carlos performed installing two wood burning stoves and getting our chimneys in tip top SAFE shape. He was professional, shared each step along the way, worked cleanly, and finished with ensuring we knew how to use our new stoves!