Janitorial reviews in Lenexa, Kansas

My account manager is Mark Hoeven and he is fantastic at making sure we are always taken care of. He is a great person to work with!

Incredible company for commercial remodeling and janitorial needs. Big or small

Our Rep. Julie is an absolute pro. Takes excellent care of KGPCo in Lenexa.
Thanks for all you do.

My guys here are awesome. They always do me right and go the extra mile when needed. Could not replace these City Wide Guys. Communication is key. They are always on top of it. I am not left hanging. My time is not wasted, neither is theirs.

We receive great customer service with our reps stopping by all the time to check on items and make sure they were done properly, and offering to help with additional other services, City Wide overall does a great job!

Julie is absolutely the best Account Manager possible! She is very pro-active and attentive from Maintenance to Renovation Projects. Regarding our facility maintenance and sterilization, on a scale of 1-10 -- Alex, specifically, is a 10 THOUSAND! She is a keeper! She always goes above and beyond and should be recognized in every way possible. I appreciate both Julie and Alex very much.

I can't thank Mark enough for the services and for checking in as often as he does. The crew is doing an excellent job and you have come through in a pinch with additional, immediate services that we have requested.
Keep up the good work!

We opened our office about 2 years ago and City Wide was not the company we chose for our building maintenance needs when we first opened our office. We were not happy with that company's services and I immediately called Kyle Swanson with City Wide to say we needed his help. He had followed up with me periodically even after we had not chose City Wide. His overall customer service led us to choose City Wide for our services and we have been happy ever since. He continues to come into the office and check in to see how satisfied we are. He also sends out an email to us when he will be gone on vacation and lets us know who we need to contact in the event we need something and he is not available. All around World Class Service!!!

As with any endeavor, consistency is the goal, and that has definitely improved since City Wide has started cleaning the facility. While there is an occasional missed area, over all, we are pleased with the job that the team has been delivering for us. We also appreciate their continuing flexibility in working with our various event schedules that pop up from time to time.

Dean is always coming by and checking in on us; Great account manager. We have had some troubles with getting a good cleaning crew, but Dean went above and beyond to get us a new crew. Super nice guy and always responsive!

David Carey continues to do an excellent job as our City Wide Representative. He is very responsive and always has a positive, helpful attitude! The cleaning crew does an excellent job as well - all our tenant's doors are secured after the nightly cleanings, and all requested cleaning items are always taken care of. Keep up the great work, we appreciate it!

I really appreciate all of the hard work that Jeff and his crew provides for our company. I look forward to Jeff's visits every month to see how things are going. He always makes sure that things are changed if there are any problems that arise with the cleaning of the building. Thanks for everything. I look forward to continuing receiving your services.

Thank you for the outstanding service your company provides. It gives me real peace of mind knowing I never have to worry about how the building will look at any given time. Your consistency, pride, and attention to detail make a noticeable difference every day. I appreciate the partnership and the professionalism you bring to the site.

Had a very rude experience at the Union Station with one of there team members. I called to address the issue with her boss and he was very nonchalant about the issue. It affected not only me but my kids as well. I was racially profiled by one of there crew members. I have not heard back from the boss to get this issue resolved. I am pretty sure that Union station would not be happy with knowing that they customers are being treated poorly. I hope that this company can understand that treating people in a rude way can turn out to be a bad decision in a long way. This have brought back memories of something that triggered my PTSD. I believe that I am not the only person who probably have had a encounter like this and didn’t address the issue. So I hope the boss handle the matter in a very professional and positive way. I think people forget about empathy!

Our account manager David is great. He always checks in on us and helps if something isn't quite right. Our cleaner John is the MVP we absolutely adore him. Everyone in the office looks forward to seeing him at the end of the day on his cleaning day.

City Wide has been a really great new vendor that we have had the pleasure to work with recently. They provide such a wide variety of services and it’s great to have so many options of help around my apartment community. Andy has been a wonderful representative. Very responsive and on top of all the projects we have ongoing. I really recommend them for their variety of services and amazing willingness to help.

Always on time. Very thorough..

Jackson is the bomb always does really well cleaning our business's restrooms!

Stefani did a great job

Jackson does an outstanding job for us here at Urban Air lenexa! Spotless and smells phenomenal!

Jackson is very thorough and professional. We are always satisfied when he is the tech servicing our establishment.