Pest Control reviews in Lenexa, Kansas

3.8 based on 74 reviews Back to the listing
    1

    We paid $12k for our bat project back in July and they gave us five years warranty no bats. Last week one bat got inside our house. My husband and I have called them three times but they have not called us back or sent anyone. This is not acceptable.

    Official response from representative 16.09.2026 13:36
    Hi Yaya Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (913) 222-7352 to speak with a customer care representative about your recent experience.
    5

    Alejandro did a great job of spraying everywhere I recommend. He arrived on time and was very courteous. He explained what he was going to do beforehand and got it all done within 30-45 minutes. Now we will wait and see how the results go!

    3

    We were kind of talked into using this company as we were told "all our neighbors are using them". But we still see ants, spiders, spider crickets, among other things in our backyard and basement. They are super nice and they always respond, but I haven't really seen an insect improvement. And now we are stuck for 2 years unless we want to pay an expensive cancelation fee.

    5

    Eric was outstanding! He confidently dealt with our wasp issues and let me walk around with him while he treated our house and thoroughly explained every step in the process. We are happy to be on board!

    5

    Great service today, both outside and inside were treated. We already have noticed since returning to Aptive Pest Control, much less insect bites, then our last provider. Thank you!!!

    Today they identified the Yellow Jackets, we thought might be bees. Traps are set.
    Great service today, Thank you!

    5

    The gentleman that came was very helpful, very friendly. I appreciate the services and would definitely recommend Aptive to new potential clients. The discount for already having service as great, saved us $100 even though $300 is a little much for one spray inside and out but I understand. Thank you again for the discounts and help with the nasty wasps/Yellowjacket’s etc.

    5

    Michael was the gentleman who came today. He was very thorough and explained what he was going to do. I would love to have him be our regular person that comes each month!!!

    5

    Conner was so informative, kind, and helpful! Excellent first experience with Aptive with him as our provider. Thank you again!

    5

    Jason did a GREAT job. He was very communicative about scheduling and took real initiative to source out specific problems. Then he was real clear about the actions he took. Best service we have ever had!

    5

    Another great job. Your tech was right on time and did exactly what we needed to be done. Thanks again. Definitely 10 out of 10. Great service.

    3

    Efficient and friendly. But every tech you get is hit or miss. I have had some that are thorough, send you pics. This last one was barely here and said he couldn’t address my wasp issue because it was in between my window pane and I would have to call someone else, but I saw a lady with a review on here with hers in a window and they took care of it. If I keep having a wasp issue, I will let you all know because it’s the whole reason I got this service. I was tired of spraying wasp killer into my windows to kill them each year

    5

    Super nice people that came and got rid of an in ground yellow jacket nest. They were very professional and explained why they nested, what they were doing to eradicate and what we should do in next few days. I will use them again!

    5

    The technician was very knowledgeable and let me know what he would be doing around my property.

    1

    Extremely pushy and aggressive solicitors that don’t care about no solicitor signs or no trespassing signs; your guy still rang and knocked, made the dog go crazy and woke up the sleeping baby. You guys know the ordinances.

    Neighbors said your guy tried a locked door, another said your guy entered an open garage. We see your little logo around again PD are getting called asap.

    One of your guys is going to get in serious doo doo, but let’s hope they don’t step foot into the wrong garage because they might get hurt.

    5

    Peter was amazing today!!! UPPER CLASS SERVICE!!! Hands down a 10/10.
    When the tech came, he listened, listened to everything. Every request and even went above and beyond in service. The tech left me with sound advice as well; making sure I knew how each technician was supposed to treat my home when they come. Thoroughly. Just a plug, I chose Aptive over Blue Beetle because Blue Beetles customer service was sketchy and they cancelled without communication, wasted my time, and didn't follow up. Thanks Aptive for TOP NOTCH SERVICE!

    5

    Chris was great. He called ahead of his arrival so we could make sure the dogs were in the house. He sent pictures of what he did. He did a great job.

    5

    They came on time, were thorough and I am delighted with the results. The mice are gone and I can have my coffee in the yard without getting bitten by insects. Thanks

    5

    Jason did a great job. He special treated for spiders in the basement. Followed up with photos and was polite and personable.

    5

    Harry provided outstanding service during his recent visit. He took extra time to address some new issues and was extremely personable.

    5

    Tasha was great. She introduced herself and made us comfortable in asking questions plus sharing our bug information with her. She did great outside too.

    5

    Bryan checked for signs of mice and performed a winter treatment for pests. We still have snow on the ground and the temperature is COLD. Now that is dedication!