Home Services reviews in Olathe, Kansas

I’ve been using the cleaning authority for about a year now and never have I been so disappointed with the service that I have received the last 3-4 months. The last clean my house looked terrible, the girls spent more time making designs out of toilet paper and paper towels than taking the time to clean the specific areas of rotation well. My floor was damaged from them leaving the floors soaking wet after mopping then laying down the dog bed creating a huge water stain. I called to complain and was told my the Olathe office manager that team would not be coming back to my house and my next clean would be FREE. Yesterday the same crew showed up, skipped and entire bathroom which was the areas of rotation, and didn’t clean the areas I had specifically asked them to which were forgotten last time. I wrote a note so they wouldn’t forget! I specifically said do not get this area wet on my floor as I picked up the dog bed to prevent further damage to my floor and it was drenched with the mop AGAIN! To top it off I called the office manager several times to make the girls come back to fix the issues, she said they will come back. They never did and something “happened with the team” so they could come back Monday. Hello, send someone else here or a manager to fix this?! I checked my email and I was charged!! Call back to get this reversed, no answer again.. terrible management! GIVE ME BACK MY MONEY BY MONDAY! First batch from the first complaint. Notice my floor isn’t that bad.. just wait til what happened yesterday!

The Cleaning Authority does a thorough job of cleaning my house biweekly! Team 4 cleaned this week, and we do seem to have multiple teams that come out, all doing a great job. And they are nice to my dog too!

We've had The Cleaning Authority clean our house for over a year. They did an initial deep cleaning that was incredible. Team #4 “Ivy and Gale” have done a wonderful job, not only with cleaning our home, but also understanding our dogs are part of our family. Upon arrival, Ivy and Gale often ask if Hoz and Koda can come out of their kennels for a couple minutes to say hi.

The Cleaning Authority has been helping me keep my house clean for over a year now and it’s been worth every penny. Their staff are polite, professional, thorough, and efficient. One of the best parts about working with TCA are the regularly returning teams that come to my home to clean it. They know my house and, more importantly, they know my cats. :) Team 5 (B and C) are excellent at what they do!

Good morning! I wanted to take the time to let you know how much I appreciate team number six and how hard they work to clean my house. Both Marissa and? Name not only pay attention to details but many times politely include little cleaning gestures that accommodate my lifestyle. They are both warm, personable, and compassionate. it is obvious that they care about doing a good job.
In addition, I would also like to thank the Cleaning Authority as a whole for always trying to work with me when it comes to scheduling needs.

We had team 7 today (Jennifer, Karen and Jenny) and they were friendly, efficient and did a wonderful job. Our home always looks so good and smells so fresh after a visit!

Wow! Very impressed with this company. We started using them for a few rental properties and once we saw the great job that they did we decided to go ahead and move forward with our construction investment properties as well. We do about over 50 houses a year and they never miss a beat. It’s hard to find quality as well as kind, personable companies, and this team checks off all the boxes. Thank you so much, Christina. You have a wonderful company.

Christina is a wonderful person! Professional, thorough, friendly and I highly recommend!

Christina and her staff do an amazing job! Very thorough and pay attention to every detail. You will not be disappointed with their services!!!

Fantastic service, amazing people, so friendly and hard-working

Excellent cleaning service, they go above and beyond!

Best experience ever!! Friendly, professional staff, left my house sparking clean even going the extra mile doing things I didn't expect. HIGHLY RECOMMEND!!!

This is a wonderful and hardworking company. They are flexible and will help with whatever you need. 11/10. Whether you need them in a pinch, or on a consistent schedule, THEY GOT YOU! 💪

You’ve Got Maids is wonderful and very detailed!! Also amazing to work with and for!

I’ve used you’ve got maids for several years now. The owner and all the staff are respectful and hard working individuals, easy to communicate with and a pleasure to work with. Highly recommended

I love the professionalism and great work attention to detail of this cleaning service!! They are trust worthy and do a very good job every time!! Thank you so much for your great service!!

Christina is ALWAYS super responsive and does a fantastic job! Highly recommend!!!

You can tell when a company is driven by pride of ownership - it’s reflected in the excellence of the work they do!
Excellent work - Christina! God bless you!

Christina and her staff are simply Amazing

Great service. I can not reccomend them highly enough.

The best in town period. Great attention to DETAIL, very professional, family oriented, family owned I couldn’t ask for anything better! Thank you guys!