Home Services reviews in Olathe, Kansas

Enough is enough!!! Still running mowers and trimmers at 8PM. STOP!!! IM sorry you cant manage your business any better but this is ridiculous!!! Time to pull your head out
Now!!

Epic has created an Epic failure to provide snow removal for apartment homes

Epic does beautiful work! Their employees are pleasant and professional.

Unbelievable lazy and inefficient. If you live in an apartment complex that they work at, move immediately unless you enjoy being woken up by yelling, singing and then the constant rev of engines. It’s 30 degrees out, no precipitation yet 4 of them walking around with leaf blowers at full blast for a solid 45 minutes starting at 830. Just unbelievably loud.

Contacted Epic about a piece of limestone that we dug out of the ground but could not move ourselves. Todd Stremsterfer responded and came and helped us move the stone. We appreciated his timeliness and help.

We have used Epic for 10 years and they continue to do a stellar job! They are timely, their work looks outstanding and their customer service is professional and quick to respond! Thank you team!

I live in an Apartment and one of the Epic mowers cracked our car windshield with a rock that flew out from a lawnmower. Epic replaced the glass with SafeLite glass company immediately. Epic is very professional and easy to deal with.

Epic does my apartment landscaping and does a terrible job. They cut any corner possible. My complex is in the back, so they either skip the yard entirely or put in absolute minimum effort. It literally looks like a overgrown jungle all of the time compared to the front of complex by leasing office. Weeds everywhere and everything overgrown all of the time. Literally every time after they come I have to put in a complaint to my apartment management that they skipped the lawn in front of my apartment as well as all the surrounding lawns in the back of the complex... as usual.

The worst for snow removal. Friday February the 8th 2019. Their inefficiency throwing salt and removing snow caused multiple car crashes in an apartment complex in Leawood Kansas. Management called them out and EPIC replayed "wait for the sun to melt the ice and snow". In the mean time more car crashes damaged the property. Now they probably face a suit for liability. Very inefficient, expensive and horrible customer service. You will be better off calling small companies. They at least care about customers.

I recently built a new home and used Epic Landscape for a variety of tasks. (bushes, trees, plants, mulch, retaining stone wall, limestone steps, irrigation, construct a sitting wall along a poured concrete patio, river rock around foundation). Multiple crews were used and scheduled around the various overlapping tasks. Bottom line, it could not have turned out any better. I felt compelled to compliment Nick (Project Manager) on how well things were looking throughout the process. Nick was very easy to work with and responsive to any and all questions or issues. I will use EPIC for all of my future landscaping needs. I would also like to say how much I love my friends and family saying how great and unbelievable it all looks! Thanks again for a job well done!!

Absolutely love working with Mike Flynn and Epic Landscaping. They take great care of our properties and I love that Mike is always a phone call away if I need something or to answer any question that we may need answered. Not only is he our rep, but you can often find him outside completing a project himself. Glad to partner with Mike and the Epic team.

Unfortunately, our HOA contracted this company. Over a year they have been absolutely terrible. They have consistently failed to fulfill the services that the contract entails and that they receive payment for. Many of the people in the HOA have now refused service (that they have already prepaid) and have instead opted to perform lawncare services themselves or through other professional lawncare services. You know it's bad when you'd rather lose the several hundred dollars you prepaid then let these guys work on your yard.

And that's only if they actually bother to show up, which through 2022 has been seldom, if at all, most weeks.

I definitely recommend looking elsewhere if you want good and consistent service.

We received a letter informing us that we were going to have our sprinkler system winterized the week of October 12th and that we needed to be home so they would have access to the controller which is in our garage. No one called to schedule a time to perform the work (unlike previous years when they actually set a date and time), so after waiting so long we had to leave our home to go to our scheduled appointments and assumed that would call us or leave a message on our answering machine. Now, fast forward to Friday, October 16th, when were away from our home, there was a note our door to call the office to schedule a time for them to come back. We called at 2:00 p.m.and told them we were home and would be there the rest of the day and night. We, in fact, left our garage door open as well as our front door so they would know we were home, but no one came. The next Monday I left 3 messages at their office and no one had the decency of returning my calls. The next morning I again called and this time they said they would be at our home at 10:00 a.m. on Friday, October 23rd. As of this writing it is Friday and it is 2;00 p.m. and no one has come to do the work nor called to let us know they were behind schedule. This is so unprofessional !

Absolutely the worst! I rent, therefore, I'm not the customer and my property does not count nor do I. Every single week, I have to carry gallon hugs of water outside several times to wash the wet grass off my white car. There are chips in the paint from them running into the building and chipping the rock off the building. Then they mowed over it and sent shattered rocks into the front of my car. This was months ago but what their manager, Joel, told me was that's not possible. Those chips had to have happened on the highway or something. I don't drive on the highway. He continued to demean me as a woman and told me that maybe I should have my husband call him so the men could work this out. No. There are other chips in the paint from them blowing rocks throughout the parking lot. Not matter who I speak with, the grass gets mowed backwards and sprayed all over the cars. I do not know if anyone else has bothered to complain or not. Maybe I'm the only one with a white car? Wet grass left to dry on a white car will leave stains! Considering this has been ongoing for years and the responses I get from Epic Landscape are nothing but being talked down to, maybe I will stop spending a couple of hours of my time every week trying to keep the grass washed off my car while they are here "working" and just let it stain my paint and let the police report and insurance companies work out the damages and lost time. What's it going to take Epic?!

Good luck talkng to someone. For being a smaller company you think it would be easier to talk to a live person. You have to leave a voice mail, either they take a while to call back or do not call back at all. I wanted to get my sprinkler system serviced. I called on Tuesday. it is now Friday and still nothing scheduled. I ended up calling someone else that had a live person that answered the phone and got me schedule right away. I do not know how their service is because I was not able to get them to to schedule me. I would not waste my time calling them.

I've had mixed experiences with Epic. I've had them install two trees, which they've done a great job on. But I've also had two shrubs installed, both very small and one died. I'm still waiting on warranty replacement on the latter--one of Epic's drawback is poor communication.

Over the past 9 months we had a new home built in a new community. Towards the end of the build we needed a quality Landscaper that would have the exterior of our home as nice as the interior. We asked around and the name that kept coming up was someone I hadn't used before, EPIC Landscape. I call and spoke to Marty Siler, one of the Partners and setup an appointment. After reviewing my needs he developed a plan that exceeded my dream landscape. His plan incorporated the plant material I liked along with some innovated ideas. I approved the plan along with the installation of sod and sprinkler system. EPIC quickly started to implement our plan and timed the completion of the exterior with the close on our home. Everything came out wonderful and every new neighbor that passes the house comments on how beautiful the landscape is. The EPIC team did a fantastic job, they worked hard to create our landscape vision. Thank You EPIC.

Epic was the contracting landscaping company on our new build. We spent a pretty good amount on the entire job because we had a lot we wanted done. Part of their deal is a one year guarantee on their plants. Some plants didn't make it through the winter, so we asked for them to be replaced. While it took a couple of reminder contacts, they came out and replaced everything that either died or didn't look so good. They stuck to their word without much issue, and everything looks good. You can't ask for much more than that.

Epic has taken care of the landscaping at my property for years. They do a wonderful job. Will continue to use them.

EPIC continually fails to do the jobs they are contracted to do for the HOA. Mowing and anything lawn care related? Expect you grass to be dead or something to get damaged. Snow removal? Don't count on it getting shoveled in a timely manner. I don't understand how they stay in business or haven't been sued. Pick literally any company except this one.

We have been customers since 1999 and they have been great. We had so many people tell us how great our yard looked. They have been coming regular since we moved in. They come and plant my flowers each spring and clean them out in the fall.. We could not ask for better lawn service. Our neighbor who is very peculiar wanted their service and are very please. I would recommend them to anyone.