All reviews for Fenix Heating & Cooling

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    5

    The exceptional service we received was highlighted by the company owner's extra efforts to secure our unit's warranty. Their professionalism and efficiency were truly impressive. We highly recommend this company for all your heating and air needs.

    5

    My heat went out on a very cold night. Our houses was freezing. I called Fenix when they opened at 8 the next morning and Tyler was at my house diagnosing and fixing the problem by 10 am. We have 3 young kids and their speedy service and quick work was a savior!

    5

    I would definitely recommend Fenix heating and air. Maddix came out today to do the maintenance on my heating unit. He was very helpful with some recommendations to help my unit and its efficiency. Thanks, Maddix!

    5

    I had the whole HVAC system replaced a couple of days ago and so far I'm loving the new system. The airflow from the registers throughout the house is noticeably stronger!! This Lennox system relaced an old Concord system that was 21 years old. The Concord AC died completely but the furnace still worked. I thought it best to replace everything. Damien and Hunter were extremely professional as well as friendly. Completed the install in about 5.5 hours. B. Scott

    5

    Nathan was excellent in servicing our AC in the spring and our furnace for the winter. He was efficient time wise and thorough. He answered my questions regarding our humidifier and was super helpful in checking it for winter use.

    5

    Maddix really did a great job with my Heating unit service. He was very thorough and pointed out some possible issues of future concern. I appreciate his demeanor and professionalism!

    5

    We moved here from Arkansas a year ago and Fenix was highly recommended for a service contact. We glad we have a contract and just had the Fall Service Check. They take all the heartburn out of HVAC maintenance! We are very happy to let their friendly, professional team handle our system maintenance.

    5

    Maddix, did great job. He answered my wife's question about condition of our units. Also help about what kind of equipment would efficiently deal with a large/tall space at another property we own.

    5

    Fenix is a great company. People who work for them are great. Thank you Fenix and Cory, my house is so much warmer and I love my new heater

    5

    I had an excellent experience with Fenix Heating & Cooling. Damian and Greg were my technicians, and they did an outstanding job installing my new AC and furnace. They explained the process thoroughly and made sure I understood the operational expectations before they left.

    Fenix also offered the most competitive pricing I found for a whole-home HVAC system, which made the decision even easier. Professional, knowledgeable, and customer-focused—highly recommend Fenix for anyone needing heating and AC service!

    5

    Maddix recently did my winter check up and Nathan resolved the heating problem I had with my mini split. Both techinicians were thorough and knowledgeable. I always know that Fenix will get the job done.

    Christopher installed a Mitsubishi mini split. Excellent work and quality product. Thank you Fenix and Christopher.

    5

    Maddix cleaned and repaired my furnace today. He explained what he was doing and was very professional. The part needed on the repair was very reasonably priced. I would recommend fenix to my family and friends

    5

    Of the 4 or 5 quotes that I got for replacing my HVAC system, I chose Fenix based on price, equipment and their polite explanation of the work to be done. Damian and Greg were the installers. They did a great job and explained everything to me. Fenix also registered the equipment and submitted the rebate paperwork for me. I am very happy with the product and the work that was done. I would definitely recommend Fenix!

    5

    FENIX was the contractor that did the original HVAC system install at our home, and we have contracted with them to do preventative maintenance checks on our system twice yearly as well. Caden, one of their reps, was extremely nice, understood the system well, offered some helpful advice for how to best care for the system, and overall was both friendly and professional. I definitely would recommend them for anyone in the area!

    5

    Greg was absolutely WONDERFUL during our Orly mtn appt today--he trained me on what I need to do to change out the humidity filter each yr and where to buy them as well. Plus he identified we were using the wrong size filter. He was just a very nice person who made me laugh while putting up with all my questions!!! I have asked that he be put on all my calls as I feel very comfortable with him and suffer from and need all the "non-anxious" moments I can get! Thanks Greg--you made a REAL difference!

    5

    Maddix was very professional and thorough with the fall inspection and service. He did a great job and knowing that the company has an employee like him makes home ownership easier. I wish more companies had employees like Maddix. Keep up the great work!

    5

    We have a 4-ton Lennox S30 HVAC system with a heat pump. It was installed 7 years ago and has been a nightmare ever since. It's had 17 service calls so far and has come up with different problems almost every time. One problem that repeats often every cold season is the system "can't contact a device" and thus resorts to auxiliary heat only. This is a tremendous electricity hog resulting in $700+ electric bills. Numerous HVAC repair outfits have been out to fix it. Long story short - they monkeyed around until the problem went away, only for it to return next cold season.
    Called Fenix as it came up again a few weeks ago. Evergy had advised us already our anticipated bill would be $795 for November - December. Maddix was the technician they sent out and based on his questions, attitude and troubleshooting my impression was that here is a tech that knows Lennox systems and knows what he's doing. Unfortunately the exact problem was rather elusive and rather than monkey around he called for further expertise. Matt showed up at the house a little while later and the two of them started troubleshooting in earnest. Within 30 minutes they found the problem! A splice outside near the compressor/heat pump had a break in it in a wire that communicates with the inside furnace. When it's warm out the wire expands and makes contact allowing the air conditioner to work properly. However, when it gets cold the wire shrinks and contact is lost. They quickly fixed it and our furnace and been running happily (and cheaply) ever since. With quality technicians such as Maddix and Matt we'll be using Fenix for all our HVAC issues in the future.

    5

    We signed up for a maintenance package and this fall was the first time we’d had them out. Maddix was great! He was thorough and fixed an issue we didn’t even know we had with our furnace. He was friendly and very knowledgeable. I’m definitely glad we chose them for our heating and air services!

    5

    Mattix was very personable. When he inspected my furnace he found that the igniter had quite a lot of white on it which could affect the furnace in the winter. I opted to purchase a new one so I wouldn’t have to worry in the winter. He replaced it, I paid him, he thanked me told me to have a nice evening and left. Joyce A Jones

    5

    I’ve used Fenix for more than a decade. I’ve always been pleased with their service package. Maddix arrived today for the fall service and he was polite and efficient. He replaced a fan motor capacitor that was beginning to fail. Better to replace it now instead of waiting till a failure during a snowstorm. I recommend the Fenix maintenance service. It includes a discount on parts that need replacing

    5

    I am very impressed with Fenix. I have to get a part ordered and replaced. Maddix was my service guy and was so polite and upfront about pricing. I appreciate just having straightforward pricing so I know what I’m dealing with. Our furnaces are old so it’s typical wear and tear.