HVAC reviews in Burlington, Kentucky

True professionals, experienced techs.

Great and respectable company. Always gets the job done right the first time.

This company works on the building. They are great for maintenance and engineering.

Very knowledgeable staff. I've only dealt with two of the technicians personally, but they knew what they were doing and did it well!

Best company for HVAC/ PIpe Fitting/ Welding/ Plumbing/ Electrical/ Process Control/ Industrial Electrical/ PLC Automation/ BAS Automation in this region. Amazing service and amazing people.

We spent over $200,000 on a commercial HVAC system installed by BME in November 2024. In less than a year, the system has now suffered the same catastrophic failure twice, once during peak summer heat in July and now again during winter.

During the summer failure, our building climbed to approximately 80°F while operating as a public facility. This current failure has left the building operating at roughly 55°F while hosting teenage employees, young children, and older adults daily. In both cases, the conditions created real operational, safety, and customer experience concerns.

Despite multiple requests during both outages, BME has explicitly refused to provide or coordinate any temporary cooling or heating or mitigation while we wait approximately ten days for a replacement part. Their response has essentially been that we are on our own.

This is unacceptable on every level. A system of this cost and age should not be failing repeatedly, and a service provider should not abandon a customer when safety, liability, and business continuity are clearly at risk.

The workmanship appears questionable given the repeat failures, and the service response has shown zero ownership, urgency, or professionalism. If this is how BME supports large commercial clients, I would strongly recommend looking elsewhere.

We are actively pursuing escalation and alternative vendors as a result of this experience. I have also reached out to Carrier directly

I was out of town and came home to dead unit. The fan thingy was all sorts of out of sorts. I called Knockout and Kyle came out immediately. They were at my house within the hour and fixed the issue. Stand up service. 100% recommend.

I had an excellent experience with Knockout Mechanical! Kyle was incredibly quick to respond and got everything taken care of without any hassle. The pricing was very affordable! He was professional, friendly, and clearly knowledgeable about his work. I’m extremely satisfied with the service and would highly recommend them to anyone in need of HVAC help!

Kyle came over immediately and fixed our furnace. He was very professional and efficient. Highly recommend!

Knockout Mechanical definitely won a loyal customer here. Kyle was prompt, super nice and very knowledgeable. He got the job done right and the price was right!! 100% recommend Knockout Mechanical. Thanks again Kyle!

Outstanding emergency service!! Kyle came to our house within hours of our emergency call! Extremely professional and experienced. I couldn't recommend them strongly enough.

Kyle has maintained our household mechanicals for many years now. His quality work and professionalism is second to none. He has bailed us out of multiple emergencies. I would highly recommend him!!!!!

zero communication

Great guys!!

Always here when I need them!

Very professional and friendly. Highly recommend!!

Great company!! They are honest and that is hard to find these days!!!

Jerry Barnes went above and beyond to get my AC unit fixed. You don't get better than local!!!

EXCELLENT!! Prompt, courteous, did a wonderful job, fair pricing, and took pride in their work. What more could you ask for? Highly recommend!

Had the blower motor go out on my furnace at 10pm at night. Had a new motor installed, and covered by warranty, by 10am the next morning! Barnes Brothers were a real lifesaver!

Jerry was prompt, courteous, knowledgeable and went above and beyond for my family when our furnace went out. Can't recommend his family run business more.