Reviews of local pros in Covington, Kentucky

I had the pleasure of working with CityTop Roofing, and I want to highlight their owner, Chris, for his outstanding professionalism, communication, and quality of service. Chris and his team were extremely professional throughout the entire roof replacement process. They were punctual and well-organized, and it was evident that they took great pride in their work.

Chris's communication was exceptional, keeping me informed at every stage of the project. He provided a clear timeline and stuck to it, making the entire process stress-free.

The quality of service delivered by Chris and his team was top-notch. They used high-quality materials and demonstrated impeccable craftsmanship. The new roof not only looks great but also provides improved insulation and protection for my home.

I highly recommend CityTop Roofing, with Chris at the helm, for any roofing project. Their professionalism, communication, and quality of service make them the top choice for roofing needs. I'm thrilled with my new roof, all thanks to Chris and his fantastic team!

My husband and I would highly recommend CityTop Roofing. The process was seamless from start to finish, and the owner, Chris, was present and available throughout the entire project. He worked with our insurance company and inspector, told us exactly what to expect, was on time and the roofers were amazing. They finished tearing off and replacing the huge roof of our house in TWO 12-13 hour days, leaving our property in pristine condition! The roof looks beautiful!

I recently had my roof replaced by CityTop - they did a great job and assisted me along the whole process, from inspection to dealing with the insurance company to getting the roof installed. Installation took only two days, despite 2 layers of shingles to remove, damaged plywood to replace and a super steep roof structure to deal with. I'm grateful for all the help Chris provided me through the entire process.

Highly recommend CityTop Roofing. They completed an entire 2 layer tear-off and replacement of my roof in 1 day. I had damage to the roof and Chris was able to work with me and my insurance company to get it taken care of quickly. They use high quality products and very knowledgeable about roofing systems to ensure we have a good roof for many years to come.

Two COIT door to door salesmen came to my home this morning unsolicited. I have no history with this company but, if I ever need carpet cleaning in the future I’ll contact Stanley Steemer or Zerorez since they’ve never felt the need to harass me out of the blue.

Outstanding service and consideration from Jeff and Coit Cleaning and Restoration.

It was ok, we tried calling "before" cleaning started, actually moments after the rug was picked up and no one answered or returned the call so they cleaned the rug anyway and the price for cleaning was way too much but we paid it anyway. Never again. The area rug was brand new...still rolled up, our dog took a whiz on 1 end of the roll and the price they charged us was enough to buy a new Persian rug...seriously.

The two young men that did the vent cleaning were friendly, efficient and acted professionally! I had no way of checking the vents but they do seem to be a lot cleaner! There seems to be less dust! The gentleman that returned the drapes was Cheerful, Spunky, Professional and it was Apparent, he loved his job! He unbundled and rehung everything very energetically! When the gentleman came to fix a loud rattle that developed in one of the vents, Larry came to check that out! He too was very Friendly, Efficient and Professional! The first go round did not correct the issue. He returned checked out the vent and knew exactly what needed to be done! On his recent return, he repaired the vent and thus far the loud rattle has been eliminated! He too took pride in his work and in the representation he gave to his company! I would definitely refer Coit to all of my Family and Friends!!

I only had a small job but the entire crew was amazing. Very friendly and made sure I was satisfied. Very professional. I will use Coit in the future for sure!

After years of dealing with dusty furniture I decided to call Coit. Our house was so bad that we could write our name on the table after a day or two. A week after Coit cleaned the ductwork there wasn't any dust. Couldn't believe it. I would definitely recommend Coit for cleaning ductwork not to mention the price for cleaning was very reasonable.

Ian and Nate were great. Explained the steps as they went. They were very thorough. My laminate never looked better!

We had excellent service in getting our wool runners cleaned. Fast, efficient, and most importantly friendly service. We highly recommend them!

White Couch with a lot of black marks from tapering and storage. Some spots that looked like mold. The guys were working hard and got most of it out but not the mold spots.
Interestingly enough they came out with Shout and in the washing machine.
Overall I paid over 300 for for the sectional and I think it was worth it. I wish the mold spots would have come out, that was important to me but I guess I do that myself.

Gerald & his helper showed up early... called ahead to confirm. I had neighbors that complimented them about how professional and yet very warm they were in the hallways... my neighbors were thankful to them for being so considerate of where they placed the hoses in the hallway so no one would trip etc. I just can't say enough about how pleasant & thoughtful these 2 guys were! As far as the work they did! WOW! That's the word that comes to mind! There was such an obvious difference in the before & after, I wouldn't have believed it if I hadn't seen it myself. The tile looked brand new. The carpet had its original color back, and the linoleum downstairs looked like it had just been laid! I would recommend COIT.. and especially these 2 workers for ANY JOB YOU HAVE! I know I will be calling them again for any cleaning job I've got! EXCELLENT barely describes the job they did!

Mike did an excellent job cleaning my carpets. He called in the morning to let me know what time he would arrive, and he showed up exactly when he said he would. He was fast, efficient, extremely professional. He left an itemized bill, so I knew exactly what I was paying for before he started and the price was much better than what I have been charged by previous carpet cleaners. After he was done, he asked me to walk through to ensure I was satisfied with his services. He even went above and beyond by giving me recommendations on how to spot clean my carpets between professional cleanings, as well as certain products to purchase to lengthen the life of my carpets. Never once did I feel like I was being taken advantage of, being a younger female homeowner. He even called me after he left to inform me that he accidently charged me for a service fee that was already included in the 40% special I had paid for, and proceeded to tell me the correct price that would be charged to my card. Most other companies would have not blinked an eye at overcharging a customer! Great customer service is hard to come by these days, and Mike was the epitome of hard work, professionalism, expertise, and what it means to go above and beyond! I have dealt with other carpet cleaning companies in the past. But now I am a lifelong Coit customer and will ask for Mike until he decides to retire!

Booked to have an area rug deep cleaned in the Cincinnati area and Ian Jackson was super professional, timely and made the entire process seamless. He took a look at my area rug and assessed the best treatments and options that he recommended I take. I came in expecting a basic area rug cleaning but after his inspection, he recommended that I do a deep clean off-site and I was hesitant at first (due to the increased price) BUT i'm sooo glad I went with that option. Took about a week to complete but my area rug looks brand new. A+ service from Ian and COIT. Would highly recommend!

Efficient but not quite up to expectations. Techs were very professional and thorough but ultimately the results were a bit disappointing. Dust left in ducts and less then complete furniture cleaning.

Our cleaner was John. He called me early morning then again later to give me an update on his arrival time. I appreciated that. He worked fast, efficiently and appeared to do a good job. Carpet and upholstery look great and the room smells fresh. I was very pleased with the service.

We are very pleased with the work performed on our travertine stone sidewalk and porch. The technician was very polite and knowledgeable. We will definitely consider COIT for future cleaning projects.

We have two large area rugs that are exactly alike. Last year we had another well-known company, starting with a T, clean them both.
One came back well done and the other one was horrible. I went with Coit this year and only had the one rug that looked so bad cleaned and it came back beautiful. I'm always going to use Coit.
We had a small issue with delivery, but again they stepped right up and made it right. I think you'll be very satisfied if you go with Coit.

The gentleman where very professional and really did a great job in most if the areas.The steps were a problem because I have a starlit chair so it was harder for then to get the stairs as good as they wanted. My only problem is I think my price was too high for what they had to do. Other than that pricing I was well pleased with the job they did. The clean up after the service was great too. They were very polite said thank you for having us out from coit .I thought that was really nice of them. They said to call coit if I needed any other services.