Constraction reviews in Erlanger, Kentucky

4.8 based on 105 reviews Back to the listing
    5

    Mid-American was great to deal with. They installed a new cover on my pool and winterized the pool with timeliness and efficiency. I highly recommend their services

    5

    This was the 1st time I have utilized the services of Mid-American and I would definitely recommend. Sydney and Dillon were polite, efficient and very knowledgeable. They took the time out to explain what and why they were doing things. I will for sure be calling again in the spring. Thanks guys!

    5

    Mid-American Gunite Pools recently completed a pool renovation for us. They were honest, efficient and great to work with! When plaster work was completed, Mid-America's quality control person noticed rough spots and work that was not up to their standards. Much of it wasn't visible to us, but they were not satisfied with the finished product. So they once again removed the plaster (via jackhammer) and started the process over. They apologized to us for the extra time it took, but obviously we were thrilled that they placed the highest standards on their work and our satisfaction. The end result is a beautiful, smooth finish and one very satisfied customer!
    Our pool was about 25 years old, built originally by another builder, and was renovated 10-12 years ago just prior to our purchase. The original pool builder did the renovation and applied the new plaster directly on top of the original plaster without first adding any bonding agent. So we began to see cracks and then had some sections break off.
    Without hesitation I called Mid-American, because they had built a beautiful pool for me 30 years ago and were always very professional to deal with. We were very pleased with their attention to detail, full disclosure, outstanding work and professionalism throughout the process!
    I highly recommend them without hesitation!

    5

    We have been a customer for over 30 years. Mid-America built our first pool on 1990. They maintained it until we moved in 2016. Then they put in new all new equipment and resurfaced our new pool and continue to open and close every year. This is a great company with great people. The maintenance guys are the best. We look forward to seeing them every year.

    5

    As always mid American did an awesome close for us. They remodeled our pool a few years ago and knocked that out of the park so we continue to have them open and close us every year. Their service and efficiency is always top notch. Highly recommend:)

    5

    We love Mid American Pool CO. We have our pool cleaned every Friday. They’re wonderful employees! They also do a great job cleaning the pool and answer and question we might have. Also, the staff in house are amazing!

    5

    Used Mid American pool for all the services on my pool. They always do a great job. Employees always knowledgeable and friendly. Really appreciate them.

    5

    Mid American has made it very easy to manage our pool. They are always responsive and able to get our needs covered in a timely way. Nice people. Highly recommend.

    5

    Mid American Pools did an outstanding job of installing out pool 2 years ago. We couldn’t be better pleased. From start to finish each phase of pool construction was seamlessly executed. There was no lapse in construction. It’s October 31 and we continue to swim every day.

    5

    We've worked with Mid American for 18 years since they built our in ground pool. They have taken care of us in opening and closing our pool each year since then and always have done a great job. I recommend them highly.

    5

    We recently finished a complete pool remodel, and we couldn’t be happier with how everything turned out! It was quite the process, but Kaitlyn, Charlie and Grant were there every step of the way-always responsive, professional and genuinely invested in making sure every detail was done right. The finished result exceeded our expectations, and their guidance throughout the project made a big difference. Highly recommend this team if you’re considering a pool remodel, they truly care about the outcome and their customers!

    5

    Kaitlyn @ Mid American was easy to work with. Everything went on time and the pool looks fantastic. Jason does our maintenance every week and is so knowledgeable.

    5

    Mid American Pools did a total renovation to our 16 year old gunite pool. We worked with Kaitlyn on what needed to be done, the contract, and product selection. She was always available in a timely manner to answer and follow-up on questions. When the renovation started we worked with Charlie. When issues arose, Charlie provided recommendations on how to address them and was very transparent in pros and cons, and costs. Our experience with Mid American Pools was excellent. They are a very professional and reliable company.

    5

    Mid-America renovated our very old pool in need of much TLC. As with many renovations, there were several surprises and challenges along the way. They always communicated clearly the issues and options keeping us informed and an integral part of the process. They have great people, high quality craftsmanship, excellent communication, and they showed up every single day! Very impressed with how Mid-American has managed and implemented our pool rebuild. From the owners to the sales staff, and the different teams in the trades everyone has been great to work with. There have been zero delays or waiting around. They worked with multiple other contractors we selected, and the interaction was seamless as they managed timing and schedules. We can't say enough good things about these guys! Highly recommend!

    5

    Great people, high quality craftsmanship, excellent communication, and they showed up every single day! The entire pool building experience has been a pleasure!!!

    Very impressed with how Mid American has managed and implemented this pool build. From the owners, to the sales staff, and the different teams in the trades everyone has been great to work with. The respect everyone on the team has shown to our property, our family and our dogs has been a welcoming surprise.

    There has been zero delays or waiting around. Once the shovels hit the ground they have not looked back.

    Can't say enough good things about these guys! Highly recommend!

    5

    Service after the sale? YES! Mid-American built our pool in 2012 and they are STILL responsive to our pool maintenance needs. I have them open and close our pool each year and, when I have a maintenance need, they are extremely responsive.

    I noticed that one of our automatic actuator valves had failed on 7/3/25. I sent them an email requesting a service call to replace it, and they responded to my email immediately letting me know it was on their scope. On 7/8, they sent a team of Luke and AJ out to fix it. Well done!

    Lots of companies talk about "service after the sale." These guys live up to that promise. I highly recommend them!

    4

    They are very friendly

    4

    They do good work

    5

    Did fantastic work at a great price. Very trustworthy.

    5

    Century Construction has always performed quality work on schedule and budget. From small repairs to full remodels these guys will get it done, I couldn't recommend them enough!

    5

    This company came quickly and removed all traces of water damage and sealed the surfaces. They did a quick and efficient job removing and cataloging the contents and fixing what could be fixed.