HVAC reviews in Fort Thomas, Kentucky
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Wonderful service, professionalism and promptness from Birkley Services! We would definitely recommend for any heating/cooling needs you would have!
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I would not recommend this company....they came out to service AC that went out, they did come the same day, but they replaced a capacitor without getting approval or giving me a price quote prior to doing the work. Then proceeded to charge me $339: $185 for a capacitor that retails at $30 and $156 of labor for 30 minutes of work. Price gouging at its finest!! Always give/get a quote prior to work being done, otherwise it is just bad business.
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Knowledgeable and friendly technicians, great experience!
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Fantastic customer service. Extremely affordable and always punctual
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Installed an auxiliary system in a new room addition. Employees were very curious and professional.
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Great experience ...i have called hmac on a couple occasions. They are honest, professional and fast. Technicians are experienced professionals that take the time to explain repair options and provide
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HMAC is top-notch when it comes to everything. They are professional, courteous, experienced, and prompt to reply to your needs. I highly recommend HMAC for your heating and cooling needs!
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Beware! HMAC installed the hvac systems in my new build. Kids rooms are off by several degrees from the master bedroom, so something wasn’t calculated/sized correctly. They did try to fix it but it was never resolved satisfactorily.
However, that isn’t why I give them a negative review, which I hardly ever do. About 2 years after the install, I noticed water damage under the unit in our attic. I checked the condensate drain and one of the PVC joints was never glued. No glue residue, fitting rotated and could be easily pulled apart. A ton of mould under it from just one season of AC. Anyways they had the gaul to come out and blame me for “bumping” it even though it was clearly not sealed. They “fixed it” and tried to charge me ~$390, which I refused. Fast forward to the next summer…leak came back, same joint, it actually wasn’t even fixed even though they tried to charge me for it. This time I just fixed it myself, along with a second round of water damage on my ceiling. -
Awesome service. Was able to get my warranty compressor installed and even found out the issue with the last one that caused it to die early so I have peace of mine. Great customer service from the owners to service tech. Would recommend them to anyone needing hvac work. Cherry on top, they were also the lowest of all my estimates.
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HMAC has been servicing my family's furnace and A/C unit for several years. The Tech's do a professional and outstanding job when they perform PM service.
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The HMAC owners and crew are honest and trustworthy. They have always been kind to our family and respectful of our home and daily routine.
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Our furnace stopped blowing hot air during this ice storm! HMAC got us in within a couple hours of me contacting them and fixed the problem quickly, without an emergency up charge! Great service, professional tech and I love that he wore shoe covers inside! Thanks guys for getting our house warm again!
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Extremely professional, knowledgeable and friendly. They will get you what you need without trying to upsell you. We had trouble getting AC to fully reach the second floor of our 1920s house with our ancient furnace.
After an initial visit from Nate - Paul, Trey and Casey replaced our furnace, AC and thermostat, repaired a vent with a hole/leak in it, and helped explain how various parts of our existing ductwork, humidifier and new system function. I especially appreciate when contractors take the time to explain these details.
The first night we already could feel an immense improvement in the upstairs AC - the airflow is a lot stronger than before. Thanks HMAC! -
Our air conditioner went out this evening on one of the hottest days of summer yet. Within just 30
minutes of me submitting the form online on the website, I received a call back and a tech was dispatched to our home. Within the hour, the tech arrived and fixed the problem after hours. The cost was very reasonable and we will all sleep comfortably tonight. Thanks so much Tyler and HMAC Heating and Cooling! -
Highly recommended!!
I've used this company twice this year for replacing the HVAC. Professional and fast!! -
We just moved into our new house and the HVAC was sourced through HMAC. We have a geothermal system installed which includes a first year service agreement but make sure you call and set it up. The technician was supposed to initiate this process but did not. I will say, however, that the technician who did our orientation was very knowledgeable and professional. Even though this company is a little on the pricey side, I would recommend them.
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HMAC has been in my home several times solving issues previous HVAC companies created with precision and professionalism. The owners prioritize honesty and integrity which is incredibly refreshing and hard to find in this field. Do yourself a favor and call HMAC the next time you have HVAC needs.
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My furnace stopped working on Christmas Eve and I had no heat - plus I had just purchased the house and didn't know anyone to call. Luckily my friends and family recommended HMAC and they were fantastic!! They fixed the issue quickly, the service tech was super friendly and nice, AND they didn't price gouge :)
I was so pleased with the company as a whole that I signed up for their twice a year maintenance program - would definitely recommend them to anyone looking for HVAC service -
I am very impressed with the responsiveness and customer service that I have received with HMAC. They have taken care of my HVAC needs for a few seasons now and they know what they are doing & seem to have my best interest in mind. They helped my current system limp along until it finally needed replaced. I am very happy with the communication throughout the installation and their attention to detail. Thanks so much for taking good care of us! Jena and Todd