Constraction reviews in Georgetown, Kentucky

Clyde’s did a horrible job on my roof and gutters, did not complete the job, did not meet their contract, and have never called me back. They are also NOT BBB certified. I do not recommend any of their services.

I signed a contract with Clyde’s on 6/9/2023 to have my gutters and roof replaced. They told me my roof was next on the list. I called them for 6 months and they finally showed up to do my roof on 12/13/2023. On 12/26/2023, I started calling to let them know there were issues with the work. They have never called back.

I’ve had multiple roofing contractors inspect the work and create estimates. They all agree the workmanship is very shoddy and I should take legal action.

Just a sample of the issues found:

* Improper gutter and drip guard installation
* Failure to replace flashing, roof vents, boots, etc.
* Some decking material is completely missing
* Sagging gutters
* Missing and torn underlayment
* Leaking gutters causing water damage
* Gaps that allow water entry

Never called back

Too high

Great roofing company, highly recommend!

They do amazing work! No issues at all.

They were professional, always kept me informed and did a great job,

Never called me or my husband back for them to do the job. Would not recommend.

Outstanding customer service, communication, promptness, and quality of work!!
Using this group was/is a home run for us.

One of the best and most qualified roofing companies in the state of Kentucky, they every single warranty 100%, there's not a better roofing company in the state

Pickett's Roofing replaced our roof and gutters / downspouts. The job was completed quickly and the results are beautiful.

Pickett's added a roof to our front porch. The comment I hear most is "it looks like it has always been there". Clarence was very helpful with ideas. Workmanship excellent!

May or may not be a good roofer. Told me he could come by on the following day after I called for a repair. He didn't show, he had my
address and phone number. Guess to busy for little jobs.

They did a wonderful job. My husband and I were prepared to use someone else but it fell though and they were able to start and complete our new roof very quickly. They were very nice and throughly professional.

Mr. Pickett was polite, informative, and presented several options for what we could have done. He worked with us to make sure all of our requirements were well met, and any additional issues discovered after the work began were well documented.

We would certainly work with him again, but this new roof is going to last a while!

Pickett’s Roofing replaced the gutters and downspouts on my house. I was very satisfied and would highly recommend them. Seth was great to work with.

The company has done a good bit of work on our residence, including complete re-siding of the main home and detached garage, gutter, window and soffit replacement. We found Clarence Pickett to be a good partner in our renovation projects. The siding crew did an exceptional job for us. They were experienced, prompt and efficient in their work. Would not hesitate to call upon this company for future projects.

Picketts roofing is a very well known local roofing company known for providing the highest quality work you can find anywhere. They are honest, responsive and really take care of the customer. They represented me with regards to my insurance company and made this very overwhelming process as simple as anything I’ve ever done. So some rate people on price others service, for me it was value, they made my life simple, and I know they will be there if in the unlikely event there was a problem. On top of that they are just a pleasure to work with and all the insurance companies know them, so the insurance companies know that Picketts roofing is going to be honest and go above and beyond to make their customers happy. Great Job!!!

I had to replaced roof after wind and storm damage. I called Pickett's and they came out same day and done a temporary repair until I got this worked out with my Insurance company. Once I gave them the go ahead they came as soon as material came in and replace the entire roof in less than 2 days cleanup and all. Did a professional job, I would highly recommend Pickett's Roofing.

Nails left all around property.

Carport started leaking where they replaced the roof but didn’t finish, so I’m left with more damage than when they started.

What started out as a pleasant business relationship, has turned sour after the problem was brought to the owners attention in February, and the problem still persists in June.

My experience with Pickett’s Roofing has not been a good one. Pickett’s replaced the roof on my house as I was going through the process of buying the house several years ago. Afterwards, I began noticing nails on the ground and driveway around the house. Additionally, during a time of strong winds, several shingles came loose, resulting in rainwater leaking on and staining a bedroom ceiling. The roof has a 10-year warranty, so I called Pickett’s and a crew came out and fixed the problem areas, and looked over the roof for other potential problems. When I had called, I had inquired about someone doing something about the bedroom ceiling, and the lady I spoke with said something to the effect that they had someone who did work like that. However, no one mentioned it when the roof was repaired, and I ultimately dealt with it myself. I did inform the man in charge that we had been finding nails around the house, and he acknowledged that they had left them, but made no offer to go over the area to try to find any remaining nails. Sadly, this wasn’t the end of the troubles with the roof. On 2-3 occasions since, I’ve noticed loose shingles moving with the wind. When the wind picks up, I’ve come to look up at the roof with a sense of dread. The most recent time I noticed loose shingles started in late November, almost four weeks ago. On November 27, I went to the Pickett’s Roofing website and submitted a form with information about what was happening. The next day, the 28th, I hadn’t heard anything back yet, so I called. No one answered, so I left a voicemail. The following day, the 29th, I hadn’t heard back, so I called again, and was a bit surprised when someone answered. I explained the situation. The woman I spoke with said she would let Clarence know. The day went by, and I heard nothing back. Over the next few days, it was windy at times, but I didn’t see the shingles flapping anymore, so I figured maybe someone had gone by the house and made a repair while I was away, and just didn’t check in with me. About three weeks went by, and on December 15, during some strong winds, I looked up at the roof, and was disappointed to see the loose shingles once again. Apparently, they hadn’t been repaired after all. The next day, I called Pickett’s Roofing back up, but got no answer. I left a voicemail, but have not heard back. At this point, I’ve decided I’m done with Pickett’s Roofing. I can only assume that I am being ignored intentionally, and that the warranty is not being honored. I’ll find someone else, hopefully more dependable, for my future roofing needs.

UPDATE: I decided to try Pickett’s again, rather than pay another roofer. I was able to email someone and the repairs were made. I’ve changed my rating from one to three stars. However, based on the total experience, if I needed a new roof, I would look elsewhere.

We had to have a new roof installed and we contacted Picketts and they promptly came out to give us an estimate. Shannon spent so much time explaining everything in great detail about the whole process. They had my roof completed in one day. We were so pleased with the whole process that we ended up getting new shutters and gutters as well. Shannon is great. We told him that we felt like we had known him forever. Would definitely recommend Picketts to anyone.