Reviews of local pros in Independence, Kentucky
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It's good to find an honest plumber. I started work on replacing a bathroom faucet and cracked the p trap tightening ring. I didn't feel confident in my plumbing skills so called to have Dunbar Plumbing
come out and finish the job which also involved replacing the water supply lines to the faucet. He asked me to send him pictures and he called me back and said "listen if I come out it's going to cost a lot of money and this is something you can do yourself i will talk you through it" . To make a long story short i saved myself a ton of money and job complete. Thanks you Dunbar Plumping . -
Great price and did a great job! Very knowledgeable in his field. I would call him again for other plumbing jobs needed in the future. I agree with other reviewer's comment regarding how he will not rip you off if you are a single female. Great person to do business with!
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We went through several different plumbers before Steve and he was able to fix our problem. Very honest very fair. We would highly reccomend him to anyone in need of a plumber who truly knows his stuff!
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Northern Ky. '90 built house; PVC plumbing. Tub leak to garage ceiling that I had cleared access to. A bathtub drain leak. Called Steve Neinaber and was spoken too like a friend and not a sales target as like a used car salesman.
I had called like Oh, I called 5 to 7 and had 3 come to the house for a check/review/bid process. 2 were free and one would have been $79. Arlinghaus' bid was $1,081.20, Jolly's $800 and Schneller's $1,248. It was a good thing that I had that free $79 ( Schneller Heating and AC customer) free plumbing diagnostic fee waiver!
I had already spoken with Steve on the phone and described the leak and he estimated that given clear access and depending upon the choice of repair/replacement materials, that he could most likely repair this for $300 to $400. I made the appointment and Steve came and found that the fiberglass pipe fitted to the tub had basically deteriorated to having a large hole just under where the pipe fitted to the tub. He explained how this likely occurred and described how he would go about the repair and suggested a couple of different materials and options and the pros and cons of each.
What resulted was that instead of a quick fix "patch and go", Steve got the insert fitting into the tub itself setup and we let that dry and setup for a couple of days. When he returned letting that repair to the tub itself (there were hole edge chips too), Steve cut out the old fitting and put in a replacement and got the repair done the right way for $300 total. The first visit I gave hime $200 and in the second visit, $100.
Steve is old school straight talking and a plumber's plumber.
Dunbar Plumbing is now my family's plumber and I will highly recommend him to family and friends. BTW, I had asked the 'big guys'... "I spoke to a person who said that with labor and parts this would run around 3 to $400, why do you quote so high". I could not believe it when the reply was basically, 'because there is a shortage of plumbers and we can do so'. In other words, 'it is what the market will bear'. Well, thank goodness Dunbar Plumbing does not feel the need to be a grisly bear and maul his customer's budgets in the way that these folks must be getting away with all over town.
Steve is professional and conversational and very knowledgeable about his craft. It was a pleasure to invite him into my home and provide this service for my family. Thank you Steve for restoring some of faith in the service industry. ( BTW, I had never met Steve nor knew of him before this call. ) This is an honest and frank review. -
I am very happy with the quality of work, the cost, and the professionalism of this company. Steve is a pleasure to deal with, he will explain all aspects of the job and give you options on how you can proceed. He is honest and fair and cares about his customers. I wish all companies had his work ethics.
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He was quick to call back on my first message, helped me find a quality hot water heater with a 10 year warranty at a price in my budget, and installed a few hours after it was delivered. Excellent professional service, extremely friendly, and cleaned up before/during/after the work.
I have used his services before and will use them again. -
Dunbar plumbing offers exceptional plumbing services. Steve, the master plumber is a very honest professional you can trust; he was extremely transparent about scope of work and pricing upfront, and was a fraction of the price of rota rooter or schneller etc. The repair was high quality and Steve was very professional and explained everything in depth.
I would highly recommend Dunbar Plumbing for any of your plumbing needs if you would like high quality plumbing done in your home. -
Had a leaking tub faucet that was leaking into my bath down stairs. Called Steve and sent him pictures. He was at our house on Saturday and did an excellent job. It was a tight fit and I thought a wall would need to be opened. Steve told me based on the pictures that he would be able to fix it without opening the wall. I would recommend him for any job and will use his company again.
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Very knowledgeable and honest. Initially suggested ways I could fix my problem, which I think says a lot as he could have just come and charged me for his call. He does a great job and makes sure you understand what he is doing, which I found helpful. I will definitely call Steve again, should I need any other plumbing fixes.
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Called Steve and asked for him to come down as we were having too many issues installing our new toilet. Steve listened to what the issues were and gave suggestions which were right. The recommendations/tips he gave were not stuff I was able to find on YouTube originally and they ended up working. He tried to save money by helping on the phone (although was willing to come down should the tricks not work of course). All in all, he was super responsive, explained things in a way I could easily understand and it resolved our issues. Thank you Steve!
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We had Dunbar come out and install a whole home water softener and UV filtration system. We are very happy with the way it all turned out. Not only is Steve one of the nicest guys you’ll meet, you can tell he takes pride in his work and joy in teaching others about his craft. We will be using Dunbar and recommending them to anyone looking to have work done.
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Steve is the owner of this plumbing service, and I have known him for years. On plumbing issues, he offers a lot of experience, and explains things very well, and he is very fair on price. It is good to know experienced professionals that you can trust.
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Steve is a great guy - very smart, friendly, and fair with his pricing. He will thoroughly explain anything you need him to regarding your issues. He'll be my first call next time I have a plumbing problem.
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Steve and Tim were the most respectful plumbers. They did an absolute amazing job installing our new hot water heater. It was a challenge but they handled it with patience and dignity. I would highly highly recommend them to anyone. They get a five plus star rating from us.
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Steve has been absolutely wonderful to work with!! He has been out to repair two separate issues now. Both times he has explained everything in detail so I knew exactly what was going on and what could have caused the issue. He gives you a cost estimate up front so there are no hidden surprises. He is a very knowledgeable, honest plumber. I HIGHLY recommend Dunbar Plumbing!!
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When our water heater was on it's way out, we decided to get some estimates from one of the larger businesses in the area, which of course came back very high with a lot of unnecessary extras. My wife found Dunbar Plumbing with a quick google search, and from the first moment we talked with Steve, he did not ever disappoint. On that initial call, even before coming out and looking at the unit, he was on the phone with us at 8:30pm talking us through what was potentially wrong, and how it would be fixed. Steve worked with us in a big way and allowed us to purchase the necessary parts on our own, which allowed us to save a lot of money. Steve is tremendously knowledgeable and does excellent work. Would highly recommend, and would go so far as to say don't even bother with the 'other guys'.
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We cannot say enough good things about Steve! A knowledgeable and honest plumber, not to mention a wonderful guy to chat with. He went above and beyond to share information with us about potential issues and for that we are super grateful! We will 100% be returning customers if we ever need a fix in the future!
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Steve is a lifesaver!!! I attempted what should have been a simple home repair at night on the weekend (I know.. I know..). Come to find out, my main water shut off valve was faulty and water was pouring into the interior structure of my home. In a panic I called 10 plumbers, none of which had technicians available. Steve called me and calmly gave me step by step instructions to divert the water outside and how to replace the faucet stem I had removed. Once that was completed, I noticed water leaking into my basement in 2 spots. Steve was able to identify the two outside faucets that needed repair and gave me options on what to do if I cannot afford to repair it right away. A few days later, Steve came over and repaired the main shut off valve quickly and was incredibly kind. He takes the time to educate you about what exactly is wrong and gives you options on how you would like to proceed. In a world where there are so many people that will take advantage of others, Steve sets a precedent of what it's like to be a fair and honest tradesman. I will be using Dunbar plumbing for life!!!
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Outstanding service!!! Steve was able to make it out extremely quickly after hours to fix our hot water heater. Not only did he take care of the hot water heater he provided insight on how to care for and fix some other plumbing issues we were seeing. He didn’t try to sell us extra services, in fact he showed me how I could fix them myself to save money. Super helpful.
Highly Recommended! -
I would highly recommend Dunbar Plumbing to anyone. Steve was prompt to come out. He repaired the pipe that was leaking and check everything out. During his inspection he found the pipe next to it had a small leak as well. He repaired both pipes with quality parts. He then check out my entire water system. He found no additional problems. He did however give me a few tips on things to keep an eye on that could go wrong in the future. For the entire job I feel his price was very reasonable and he was very knowledgeable and professional. One again I would recommend them.
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Steve did a great job with helping me out with a plumbing issue that would have cost me a lot of money. He told me what parts to buy and walked me through each step in order to help fix my plumbing issue. I’m so thankful for his help and expertise!