Reviews of local pros in Independence, Kentucky

Austin came out and gave us a few options to fix a reoccurring problem. He was kind and knowledgeable! Respectful of my home and budget! Will definitely be hiring!

Austin was on time and very professional. This is the second time he came to help at my house. He is very good . I definitely recommend him.

Justin and Luka were just great. Everything was thoroughly explained. All questions were answered and there were no surprises. They disposed of the hot water heater and cleaned up afterwards. Justin, Luka, and the office staff were polite and easy to work with.

Austin did a great job on our floor drain. He was on time, prepared, knowledgable, thorough and did his best to save us as much of the cost as he can.

Austin was a complete professional! Amazing work and all completed super fast. Will use for all future plumbing needs in our home.

I’ve worked with Plumb Tite now on at least 6 different occasions. I’ve had water heaters replaced, bath tubs installed, outdoor faucets replaced, garbage disposals installed, and all sorts of plumbing stuff done. I’ve used other companies for this before and I keep coming back to Plumb Tite because the technicians are awesome. They’re professional, fair priced and always stand behind their work.

John was very professional and knowledgeable. Did an excellent job and also made sure bathroom was cleaned up. I am very happy with the work done.

Austin did a great job explaining the plumbing issues we are experiencing and the plan for repairs. I am very happy with the work Austin did for us. He is very thorough.

Austin was great! He was prompt, polite, professional and friendly. He was able to get our kitchen drain taken care of quickly and was able to replace a piece that I didn’t know was failing, saving us from a problem later on down the line.

Came home from vacation to a house with no heat. These guys worked me in on a holiday, and even drove around town finding a part to get the job done same day. Very happy with their responsiveness, and Mark who took the call, was a true professsional. Very thankful!

Thought they were good then they refused to help me find my issue. Will be looking for others in the future.

And they've replied and I don't know how to reply to their reply, so I'm adding all of this:
I had had a technician out to my place who fixed 2 leaks, no problems. We identified a third leak, but couldn't find the source. I was given a quote of $125 to cut into the wall to inspect. I found what I believed to be the source, called the company back and they sent a different technician out. This technician did very little inspection and immediately said this leak will be too hard to identify and refused the service that I thought I had agreed to, being the $125 dollar 'inspection' fee.

I believed I was paying for a service when the technician arrived and was very shocked to hear 'no' almost as soon as he entered my building. I also called their referral and explained the situation, the company said they don't handle these type's of situations as the leak was not underground, it was in the walls. I've also called other plumbers and explained the situation, they assured me they would not refuse service and would help identify and fix the leak.

My experience as a customer was a very negative one. In my opinion the technician did not want to do any work to help identify the issue. I was left with a referral that was of no help and I have to go thru the hassle of scheduling another visit with another company. I understand they want to defend their actions, but I will not be using them again, ever, because of this. It's very simple, in my eyes they are not up to the standards of other plumbing companies who are willing to help with my issue.

Plumb Tite sent a plumber to clear my clogged kitchen drain the same day that I called. It was a stubborn clog but he kept at it until it drained smoothly. He was very professional, courteous, and out going. I highly recommend him.

Great service! Cal was able to get my furnace up and running, so I have heat again on this cold and rainy day. He was here very fast, which was greatly appreciated, since I didn't have heat. Thanks for your kind and courteous expertise ,Cal!

Austin was very courteous. He tried to unclog our kitchen sink. He tried and tried but no success. Not because he didn't try. He believed that the original plumbers put in a backwards connection and he couldn't get past it. We plan to have him back to fix the problem. After we have someone come out to find out where problem is.

Austin McBerty, a technician for Plumb Tite Plumbing LLC, did an excellent job of fabing and installing a water supply leg for a lawn sprinkler system. His knowledge showed in the efficient way he worked. It took about 4 hours to complete this job. He was very pleasant, explained what he was doing, and how it all worked when I came by several times to see how it was going.
I highly recommend Plumb Tite Plumbing and HVAC for plumbing projects. Ask for Austin, he knows his business.

Austin was super professional, communicated clearly what needed to be done as well as pricing options. The work was completed quickly and you would have never even know he was there. The scheduling process was very easy and anyone I spoke with was ver kind.

2/25/2026--The installation of our new hot water heater was done perfectly — great service and no issues with the setup.
However, there is one area for improvement: during the removal of the old, broken hot water heater, no protective plastic sheeting was laid down over our finished basement carpet. When the old unit was tilted and moved, rusty/dirty water leaked from the bottom onto the carpeting. This created an unpleasant and preventable experience.
For future jobs in finished basements, it would be extremely helpful if technicians laid down plastic or protective material across the carpet before removing old equipment to avoid accidental water damage.

Don’t know Austin last name but he was amazing. Very professional very personable friendly. Never wasted a minute. I will recommend your company and Austin to everyone I know. Whatever u do for an at a boy he deserves 3 of them. Can’t say enough about him. GREAT asset to your company. Thank you Thank you Thank you

I highly recommend Plumb Tite Plumbing. I was in need of a new hot water heater. Will Mairose was the technician assigned. He was very professional. He arrived during the window of time for the free estimate. He thoroughly explained my options for replacement and what the job would entail. He even took the time to make adjustments to a leaky toilet when i asked if he coukd take a look at it while he was there. He promptly sent me my three options with the estimated entire cost which was below a competitors estimate I had obtained months before. I was able to easily make an appointment on a convenient day for me. Will arrived promptly and explained to me the entire process for the day. He was able to install the replacement with minimal disruption to the household and ahead of schedule. When he was finished he explained everything that he did and how to operate my new hot water heater. He also imformed me of maintenace of the unit. He cleaned up the entire work space to the point where no one would know that I had just had the hot water heater replaced. I am very pleased with the functioning of the new hot water heater and I will be calling Plum Tite again in the future and asking for Will for future plumbing needs.

Good but kind of pricey for what you get

Great service, great pricing, highly recommend!