Landscaping reviews across the US

The longer I am with Truegreen, the less happy we are. We have been with you for too many years to continue having the SAME weeds. And we get tired making appts (esp on weekends) and they don’t show or call! Very unprofessional! Too much $$$ for nothing!

Had a horrible experience last year and cancelled my service contract…after a lot of thinking and I decided to try again this year…mainly because I had absolutely no desire to tackle this on my own. The gentleman that came out arrived in a timely manner and was very thorough in his findings and recommendations as well. So far so good Ethan, I look forward to a great year of service from you and your company.

Lawn looks a lot better, but I would like to see it a little more greener.

Update. They sent a knowledgeable man out i just hope he stays on my account to spray every time he chase on time respectful explained actions for my concerns still
took2 weeks to get him out and over 3 hours on the phone..not his fault the offices at call center fault
They need to get rid of virtual assistance and talk to there customers ! We don't want to talk to a computer and give vauthority to schedule appt when a issue arises !
As for the man who came out ..top shelf service. Because of him I will give them another chance

Hired them ..still have weeds called for weeks said someone called. Been a week nobody called i have dogs i doubt he's ever been in the backyards as I never knew when they were coming them scheduled for 2 days w 4 different people the idiots still came out on the day I wasn't there
How do I get a truegreen business
Charge money and you don't do a thing never follow up never treat lawns i want this make money and do nothing.

I was glad to be able to speak with my technician, Leonard, and talk about some specific problems I was seeing with my weed control. I felt like he listened to my concerns and addressed them with the treatment he provided.

Local franchise owner John Wickerham and his field representative William Beggiani provide attentive hands on service that is second to none. Highly recommend them. Just don’t ever call the Tru Green Call Center though. You can’t understand a word the foreigners say and they are rude when you ask them to repeat what they said. Bring the Call Center back to the USA please.

Thank you Garland for your help today with my shrubs. Garland was polite and explained to me what he was doing and how it would help keep mites away. I was very satisfied

I contacted Trugreen 4 weeks ago. I even stopped by the Jackson office to get copies of my last year's records. The manager gave me the records and said he'd come to Madison to check out the lawn. I still haven't seen anyone from Trugreen and it's been almost 2 weeks.

In court today I was told the city wanted $300 for the weeds in my yard. Now I have to go to trial.

The tech tells me step by step what they are doing and why. Very polite guy. Leonard was very polite and helpful. He did his job very well. And really knows his job. Great job
Thanks

I am writing this, not for myself, but for my brother who lives in Madison and employed this company-specifically Madison, MS, where he resides...sadly on MY recommendation from a GOOD experience in Washington State. He is here with me now, visiting and the words you see after this are his:

As my sister indicated, I hired Tru Green in Madison on her recommendation. They had done a great job for her in Washington and I had hopes I'd get the same quality service. This was NOT the case.

I hired the company for a year - cost over $700 for the year. They promised to take care of my lawn for that time period with no additional cost.

I only saw a representative twice. One time the service guy spoke to me and answered my questions. The second time, I asked the service guy to see me after he treated the lawn - he just disappeared without contacting me again.

My lawn now looks worse than before they began treating the lawn. I have weeds throughout the lawn and large brown patches of bare dirt. They also tried to charge me after 9 months, not keeping to their original agreement. I eventually got that money back, but the lawn is in terrible shape.

Avoid hiring this company. They do NOT stand behind their product and the customer service sucks.

Brent Lefavor
Madison, MS 39110

A very dissatisfied customer!

Alexander seemed to be very interested in the condition of my lawn. And reassured me of TruGreen’s commitment over the coming months to bring it back to how it looked some years back.

The Trugreen associate knocked on my door to let me know that he had arrived. He was very professional. He promptly completed his work and was on his way.

Technician was great. Did a good job.

My call from TG that I have a scheduled treatment was same day it happened. The call is supposed to happen 2 days before. I have brought this to supports attention the last 2 treatments. This is happening regularly. This is a negative issue.

I can honestly say, they made my lawn worse. I have more weeds and bare spots now than when I moved in. Families with no lawn care service have better looking lawns than mine. I would not recommend this company for anything. They are lazy, miss spots and charge for fertilizer and weed prevention that does not work. It appears that they sprayed grass killer and weed grower on my lawn. I can’t prove that but that is what the results say. I feel that the Jackson, MS location does not understand how to properly fertilize and kill weeds. I had better success when I used their services in Memphis, TN. Upon reading other reviews it seems that others feel the same way. I feel like they don’t spend enough time on my lawn as well. Each time it is serviced it is by a different person. This branch needs to Make sure the same tech is visiting monthly to ensure your lawn looks great.

Hey Mississippi Stump Services, I just wanted to say you all did a wonderful job grinding the stumps on my property! Everything was handled quickly and professionally, and the results look great. I really appreciate the hard work—highly recommend your services!

I had an excellent experience with Mississippi Stump Services! From start to finish, they were professional, prompt, and extremely efficient. They showed up on time, got straight to work, and removed the stump completely without leaving a mess behind.

What really stood out to me was their attention to detail and how smoothly everything went. They made what could have been a stressful process feel easy and hassle-free. The yard looked great when they were done!

If you’re looking for reliable, high-quality work, I highly recommend Mississippi Stump Services. I will definitely be using them again in the future.

Overall, I had a great experience and would definitely recommend this business to anyone needing stump removal or similar services. Reliable, hardworking, and professional—exactly what you hope for when hiring help.

Love the place courteous people and real helpful.

Good place for shopping home decoration

Went to buy mulch. Store is clean and organized.

I love the garden section. The rest of the store nit so much.