Landscaping reviews across the US

Christopher N was my lawn expert today and prior treatment. He is very personable, polite, and professional. He always explains the treatment he will apply and always asks me if I have any questions. He was able to finally able to eradicate the spiderwort from my lawn y'all!!!!

Great customer service from specialist S. Davis. He thoroughly explained issues observed with my lawn and recommend solutions.

Padro G. is the best. He is my lawn care specialist and Padro has gotten my yard all the way back into compliance. He keeps me informed and give very important pointers on maintaining what he does. He killed all the weeds and regularly maintains the fertilizer
schedule as it should. TRUGREEN really have the best techs hands down. I have tried a few other's, but none of them add up. I'm glad I'm on the team with them. Definitely sign up and get the best techs around. I highly recommend them.

Absolutely fantastic service from TruGreen and our lawn specialist, Padro G.! From the moment Padro arrived, his expertise and professionalism were evident. He provided clear explanations about the treatments and took the time to address all of our concerns. The transformation of our lawn has been remarkable—lush, green, and healthier than ever. TruGreen's commitment to quality and Padro’s exceptional care make them a top choice for anyone looking to enhance their lawn. Highly recommend!

I had a wonderful and professional experience working with this company. My yard has so much curve appeal. I'm definitely making them my lawn service provider for this summer.

Need to weed flower bed but otherwise do a good job with taking care of weeds in the yard.

Padro Gutierrez was very nice and professional. He took the time to explain to me what he was spraying for and how long the dogs needed to be off the grass.

My lawn is indicative of the exceptional service that I receive from TruGreen. They apply the right amount of fertilizer and insecticides at the right time of year & it has very few weeds. Padro G, our specialist, did an outstanding job & explained all the details of our treatment. He ensured all areas of the lawn were treated and notified me upon his departure that he had ensured the gate had been closed.

Pedro gets 5 Stars for the way he explains yard treatment. He came out after I noticed several areas of weed growth which is the reason for the overall four stars.

Pedro came out and worked on our yard. Friendly and helpful guy. Was very quick and efficient with his work! Highly recommend

Fantastic service. Very thorough and gave me tips on how to battle mosquitoes myself as well. My technician Pedro did a fantastic job and answered all my questions. Thank you!

Justin did great as my tru green technician.

Had them and they told me and charged for doing my yards and only seen a change in some areas. Well that's because they were only doing part of my yard and charging for all. Had them on security cameras half doing and sometimes not doing anything, they argued with me until I said I can send a copy of multiple videos.

Sable arrived a few minutes early which impressed me from the start. He listened to my concerns, and took the time to explain exactly what the treatment entailed and was able to address all my questions and concerns. Sable was prompt, professional, knowledgeable, and did a thorough job on my lawn. I’m so glad he is the technician who will be handling my lawn in the future.

This service was done May 28/ unable to get service manager out to look at yard.

Agent came and applied the mosquito treatment quickly at no cost. The previous treatment did not take well due to a lot of rain. I did call and they send someone out quickly. Thank you!

Our experience with TruGreen was disappointing, primarily due to poor communication and terrible customer service.

We received no notifications in December or February that a technician would be coming to service our lawn—no notice before, no update after—just a bill for $111 per application. For a premium service, it’s unacceptable to be charged without any communication about what was done. We did receive communication in january from Padro G. but nothing in december or February.

When I called there customer service on a Thursday night to get the reports and to ask why none was sent, it was a disaster. The representative, who seemed to be from an outsourced call center, claimed our account didnt exist. When I asked how we could be billed without an account, she had no answer and said she would put a note in the computer. When we asked to speak to a manager she dropped the call.

I called again on Friday and spoke with another rep, hoping for better service. Instead, it got worse. Rather than acknowledging the issue or apologizing, the rep coldly said, “I can email you the reports,” with zero empathy. When I asked about a reapplication since we had some leafy weeds popping up, he flatly refused saying it was 2 days past the allowable time, offering no solutions or compensation.

The lack of accountability was astounding. Even when I requested to speak with a manager, I was told it was “the end of the duty day” and that someone would reach out later after the weekend.

This entire experience made it clear that TruGreen does not value its customers. We have since switched to another lawn care provider that offers better service at a lower price—$85 per application compared to TruGreen’s $111 per application. Just look there are other companies out there for cheaper.

If you value communication, accountability, and professionalism, look elsewhere.

The certified specialist that treated our yard was Pedro Gutierrez. He was polite and professional. After he sprayed our yard he informed us of some problem areas in our yard and told us what options we had to correct it.

My property in Montgomery County has been service by Trugreen since your company took over the services provided by Scott's Lawn Care. One of my properties have been served for over 10 years. Last year, I added services for my second home in Montgomery, AL. Your company garantee's 100 percent customer satisfaction, I have been waiting to speak to a Supervisor for a long time to resolve an issue with one of my properties. To this date. I am still waiting for the call. This is not only unsatisfied but not professional.

I have been using TruGreen Lawn Care for many yrs now. I moved from Indiana to Alabama and thought I had such success there, well I’ll use them here too…..what a disaster it has been, from them mixing my account with my old address from telling me they have done services and having done them at all….with door bell cameras to neighborhood watches how could you ever think you could get away with this…. We are on autopay so how could you not take are payment then telling us we have not paid our bill…..I’m getting calls from Indiana when we live in Alabama….we have now since canceled TruGreen. We have talked to several managers and all have over promised and under delivered. So so disappointing! The 2 stars are only bc my account in Indiana was leaps above this experience.

They do a wonderful job, treating the weeds and beautifying the lawn. only reason I took off one star is because they call you incessantly, trying to get you to buy additional products and services