Landscaping reviews across the US

We bought 4 apple trees, 2 died and one of which was broken on delivery. They told us to tape to branch which we did. My husband went back multiple times over a year to ask for help since they visibly were not thriving. We finally returned this spring when it was clear that 2 died, only to be told we were “disingenuous.” This was a terrible experience and with the owner.

After waiting three months and experiencing two no-shows by George, I ultimately spend 31K elsewhere and in every case, upon asking why I was having trouble with the two trees planted here by Madeline, was told they only grow in a very narrow swath here of which my property is not included. The talk was great, the walk not so much so. Very disappointing.

I was a first time customer that was charged for an item that I did not leave with nor select to purchase. When I realized my card purchase seemed higher than it should have been, I reviewed my receipt, called and emailed the nursery multiple times and spoke on the phone with one sales associate in detail about what took place. In an email response I was asked to bring back the item they charged me for after I sent the image of my receipt indicating the charged item I did not purchase nor leave with I explained again in my email response what I needed to correct the issue....a refund for invalid charges. $9.50.....that's it! 3 days later I still have no response. I have spent more time on the 6 emails and 3 phone calls, way more time then a measly $9.50 is worth. At this point its about principle, but this review will have to do.

Within 30 minutes of posting this review I received a phone call promising a refund.

I was very honest in my review! I posted an edit stating that 30 minutes after posting this review I received a call promising a refund. The timestamp your seeing is my edit of the review originally posted. I believe you should check your facts thoroughly before making statements stating your customers are being dishonest. This has proven inspite of the reasons on your end to be a bad experience on top of yet another. As a business owner I would keep my emotional responses in check.

Bought a hydrania 6 days ago. Planted it in all the best conditions possible. Is completely dead 4 days in. This nursery does not stand behind its products. Flushed $50 down the drain. Most other nurseries stand behind their products, if plants do not survive the planting process. Later they tell me I shouldn't have planted a plant, that I bought to plant. It would be one excuse after another. It was always something that I did wrong. I have bought and planted tons of plants. Occasionally plants don't make it but you do expect nurseries that charge a fortune to stand by their product.
I will never use this nursery again.. I'm a long standing Eagle residents, and want everyone to be warned before they shop here.

Love going to Madeline George garden Design. Whenever we go there we leave with something. They are knowledgeable on their plants, but when they do not know all the information they research right there and let you know. They help design your garden or if you if you need a fire pit area they will help you design that. You may pay less at Lowes or Home Depot but the knowledge you receive and the help you receive and the plethora of choices is well worth your money.

Very peaceful nursery to wander around. Staff is very friendly and goes out of their way to answer questions and help out. I got a couple shrubs which were pretty pricey. Feel like I could have gotten them cheaper somewhere else.

Passing through on our vacation drive from Oregon to Yellowstone and back. As a landscape designer myself, I'm always looking for unique gardens and garden centers to visit. I get ideas for plants, art, fountains, plant combos, etc. As a plant geek, Madeline's did not disappoint!! Lovely nursery, helpful staff, great displays! If I lived nearby, I'd definitely shop here!

Madeline has wonderful plants. That's where the good stuff ends. I bought 2 Kiwi plants, both died within a week. SO I went back to get some advice. All i got was I was watering it too much, so I got two more. Same issue. I researched it a bit and every resource I read said to start them in pots.

IF you are a master gardener, then sure, go to Madeline's - she has some great plants but stay away if you are a newbie to gardening. It's really hard to get good advice from this place.

Stick to Edwards or North-end nursery. I can't say enough good things about these places.

I love visiting the nursery and the help I receive there. They have an excellent selection of trees. However, I am deeply disappointed in the consultation and landscaping services. I paid 90.00 for a consultation and during the consultant's visit, I asked for her to put a plan together for MG to do the landscaping project. She referred me to their rock guy, who wrote that he would get back to me after his Labor Day vacation. He never did, despite reminder emails from me to him and the consultant. So, now I am out 90.00 with nothing to show for it, not even a list of recommended plants. I know things are busy in the Valley, but I at least deserve a response to my emails explaining what the holdup is.

love the atmosphere and the offerings inside nursery spaces PJD.

Good location. Great service with friendly and knowledgeable staff. I've been there 3 times this year and each time I've looked for specific plants and each time they've had exactly what I wanted. I've been given great advice on how to handle problem areas in my yard. I really can't say enough good things about them.

Yesterday I bought a trellis and asked a young lady that works there what type of flowering (fragrant) vine would work with it. She showed be Wisteria and Trumpeter vine. I asked which would be most fragrant and fast growing she said the Trumpeter plus it would draw Hummingbirds. Enough said. I Rented a truck from Home Depot and picked them up. When I got home I looked the vine up and every reference I read said "highly invasive" and not to plant near houses and/or foundations.

As it was too late to call when I got home, I called first thing this morning at 9:00 am (opening time) and explained my situation; specifically that the would young lady failed to tell me that it was considered an invasive species and that it should not be planted 6' from a house. I explained that it was going to be within a few feet would that allow me to return it and pick-up the Wisteria in place of it. The women said there was a no-return policy but she would ask the owner.

She came back and said she would allow me the return is but there would be at 20% fee. That would have been $50!! I have spent several thousands of dollars over the last two years, and although Madeline (the owner was arrogant and rubbed me the wrong way) after reviewing other posts I will never again do business with her again!! What a disappointment given that I would have spent several thousand more over the next few years as my wife and I are redoing the landscape of the house I just bought.

I WOULD NOT RECOMMEND THIS BUSINESS TO MY MY WORST ENEMY!

Update 2025
This nursery is still lovely and staff is friendly and helpful.

Their design service has twice failed to follow though. Thus, I would not recommend that service. However, for purchasing plants and potting supply they are wonderful.

2020
Love, love this nursery.

Got great advice looking for a tree. I had many specifications, and nursery staff were very helpful. I needed a tree I could use for a live Christmas tree outside that would be drought-tolerant and good habitat for birds.

Oops! As a customer, be sure to perform your own research on the plants they are selling you. I should have done this.

When I showed up, the 5 people that were standing around, were happy to tell me about how beautiful this plant was and how well it handled the heat.

What they forgot to mention is that it is considered highly invasive and, in fact, is not even allowed to be sold in some other states.

I asked if I could exchange it for another non-invasive species or if there was anything they could do and she quickly said no and told me how she didn’t believe it was invasive.

Anyways… better to spend your money elsewhere with better customer service.

Feels like I am walking through the heaven of gardens. This is my happy place.

⭐☆☆☆☆
Disappointed and Frustrated – Denied Use of Valid Gift Certificate

I’m very disappointed with my recent experience at Madelkine George Nursery. I purchased a $100 gift certificate in 2023, which under Idaho state law should be valid for at least five years. My daughter-in-law attempted to use it during a large purchase—over $500 in plants and supplies—and was refused. Despite the gift certificate being well within the valid period, the owner refused to honor it, even after we explained the situation.

This was not only frustrating but felt completely unethical. It’s extremely disappointing to be treated this way as a loyal customer. We were ready to spend significantly more, but after this experience, we won’t be returning. I encourage others to be cautious when purchasing gift certificates from this business. It’s unacceptable for any business to ignore consumer protection laws and treat customers this way.

Excellent assortment of plants of all kinds, and for all conditions. Expert advice and beautiful surroundings. Prices are reasonable and comparable to the big box store, so support your local gardening store!

While visiting family in Boise for the holidays, we stopped by Madeline George Garden Design Nursery in search of a small fresh wreath for our Airstream — and we couldn’t have been happier. We were met with the sweetest service, warm conversation, and a perfectly sized, beautifully made wreath. Such a lovely gem to find right around the corner. Highly recommend!

Amazing,Not bad,Treats animals well,best place

People were not freindly will go to a differznt 0ne usually very freindly