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From $50
Up to $500
Closed until Sat, 9:00 AM
In the heart of Gretna, we are CITY WIDE Appliance Repair - your go-to for all home appliance troubleshooting and repair needs. When your refriger…
The Best Appliance Repair Company in Gretna
Compare top-rated appliance repair providers in Gretna. Profiles include verified reviews, service details, and direct contact options.
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Verified Appliance Repair in Gretna, LA
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Latest Appliance Repair reviews in Gretna
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I called them. Spoke to Jack who said he'd send Robert. But Robert was a no show. Said he'd hurt his shoulder. So Jack said he'd come out himself, between 1 and 3 pm he said. Butt when I hadn't heard from him by 2:45 I called him. It was like he totally forgot about me Said he hadn't gotten to another appointment yet. Told him forget about it. THREE days WASTED, dealing with these people.
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Jack came out the same day to fix my fridge. He showed me the routine maintenance things I should be doing to prevent my issue moving forward. Quick, easy and great prices. Thanks Jack
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I received AMAZING telephone support from Jack at Citywide Appliance. I had a problem with my washing machine. It stopped midway through a cycle and I couldn't get it to start. Since it was Saturday, I was unable to even reach other companies but Jack answered the telephone and guided me through each step. (That itself took patience since I didn't even know where the breaker was!) Note, this was a "no charge" service! I will most definitely call on Citywide for all appliance needs and recommend Citywide MOST highly. My only complaint is that Jack can't be cloned!!!
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Second time we used this guy....first time was good with quick service and low price. This time has been very bad. He basically came out to the house collected $75 to say our ice maker was broken. Not much help given that's why we called him! Now it's been impossible to get him back out to fix the thing. Then to make matters worse he got creepy with my wife and she doesn't want to be there when/if he comes back.
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Horrible business people! I wish I had listened to the poor reviews they received. I contacted this company and told them the exact problem that is wrong with my dryer and they said no problem we'll be there around 3pm the next day. I asked that they contact me when coming because my husband had to leave work. Again, no problem. Day of I contacted them to make sure they were still coming and will still be there around 3pm. I had to refresh his memory again and he said yes that should be OK but I will call when heading there. It's 5pm I called no answer so I texted to make sure they were still coming because my husband was home waiting and they replied "unable to make...for dryer repair". They waited until I contacted them before they even let me know they weren't coming. Worst customer service ever. I will never use them for anything and will post these post on all their platforms.
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Calling this company was THE WORST MISTAKE I EVER MADE! It’s really disheartening to put your trust in someone, that is supposed to be professional, and be completely scammed like I was! I called Jack, who answered promptly but then sent Sidney to do the work on my Refigetator. Sidney came, charged me $200 and claimed that the Refigetator was repaired. Two days later it was doing the same thing. It took another 2 days to contact Sidney and during that time all of my food was spoiled! Sidney took no responsibility and told me that I needed to call Jack…so I did. Jack was completely unsympathetic, unprofessional and actually appeared to be annoyed at my awful situation. To add insult to injury Jack told me he would refund me $105 the next day and never showed up and stopped answering our calls. THIS GUY IS A SCAM ARTIST! Please don’t trust him!!
