Plumbing reviews in Gretna, Louisiana

I have never had a problem they couldn’t fix! Best all around service company, hands down!

West Plumbing has been to my house several times for various plumbing projects and they have done a phenomenal job every time. What I love about West Plumbing is that they are quick to get someone out to diagnose the issue and have it finished the same day. Overall, this is a great family owned business that holds performance and customer service at the top of their priority list. 10/10

What can I say, they did a great job. Had to replace the sewer line from the house to the street, while maneuvering around our 70 year old oak tree roots. Did the job in one day. Cleaned up after. Very little disruption. Very little damage to the ground cover. All good!

Agreed to a price of $2875 by contract (after they completed an inspection) + $200 to restrap the plumbing lines. The crew arrived unannounced and called to say the repair would now cost $5600 + pipe supports, which would be far above the $200 quoted.

I found the company dishonest in the scope that was quoted and felt taken advantage of - nearly doubling the price.

The workers had already started digging when they called and quoted the $5600 price. After I told them to stop they just left the dig up shrubbery on top of the ground - it will likely die.

An absolutely terrible business and people.

West Plumbing has been great to work with! I had a last minute issue with a pipe break they came out and fixed. The service was excellent. I appreciate to prompt response by Ms. Melanie and the guys that came out to do the job. They also handled another issue for me regarding my tenant's kitchen sink. All and all....I'll continue to do business with them!

I hired West Plumbing at a premium price to perform the plumbing for our new addition. Bill, their field superintendent, was professional. His office support was atrocious. They overbilled me on "rough-in" at almost 100% of the job and the overbilling was not part of the original agreement. The office staff said they "promised" to finish, and then agreed to 75% for rough-in. My water bill the next month was over $1,000 because of a water leak in the wall in my new half bath. There were two leaks total. I still have a water leak in my laundry room subfloor that they refuse to fix.

Its been six months. They never finished their work and keep sending me bills stating "past due". The work they did complete after rough in was in spurts and they never showed up with the right equipment or parts for the entire job. In order to utilize my home, I had to finish their work at several locations. My crawlspace is soaked with water. The water is still leaking and permits are still open. Other plumbers are scared of the open permits. West Plumbing has threatened me with a report to SWBNO on a gas permit that they are responsible for. I'm still holding $3,500 of over $25k until finished. My floors a beginning to buckle due to the moisture, and I am afraid mold might be growing in the crawl space. They did not care about their shotty work, they want paid.

I told their site rep. Bill several times. He indicated that they want their money before they'll do anything.

This has been my experience with West Plumbing.

Wonderful service by Chris and his team. They listened to our concerns and questions and gave us multiple options to consider. We feel a real sense of relief that we no longer have to worry about 40 gallons of water leaking from the attic to our home below.

We used West Services to replace our outside AC unit and were very pleased with their job performance and price point. Jerone and Frank were very professional and courteous. Both demonstrated their knowledge and skill set in the HVAC field. Jerone was able to answer questions without hesitation and did so in a manner that the average Joe would understand. The end result was fantastic! I would have to say that this was probably the only job performance where I didn't have to go out and clean up after a contractor's work. Melanie was wonderful at keeping us updated on their schedule and made every effort at getting the job done quickly. We will certainly use West Services for any future projects. Great job!!
Michelle Wharton

Absolutely unacceptable experience from start to finish.
I hired this company for what should have been a straightforward plumbing and shower surround installation. Instead, I’m left with property damage and a botched job that will cost even more to fix.
First, they failed to properly measure or dry fit the shower surround before installation. As a result, there’s now a nearly 4-inch gap between the tub lip and the shower wall — completely unusable and clearly not up to any reasonable standard.
If that wasn’t enough, during the job, they drilled two holes through the shower wall into my closet, puncturing the wall and going straight through my clothing. Then they managed to flood the closet, damaging even more of my personal property.
There was no attention to detail, no proper planning, and clearly no quality control. I expected professional work and was met with carelessness and destruction. I cannot recommend this company to anyone — and I strongly suggest looking elsewhere if you value your home.
And after all of this? They made no effort to fix their mistakes, despite multiple attempts in the last four months to reach out. No response, no accountability, and certainly no professionalism.

Very professional. Dependable. Communicate well with the customer. On time. When he says he's coming at a certain time he's there at that time. If asking his opinion on whats best for the customer, he's there to give it. I'll recommend this company.

I recommend AGogo Plumbing. I requested their services and the truth is that they were very professional with what I needed. I am very satisfied with the excellent work. I recommend them.

I’ve been using AGOGO plumbing for over 5years and they never disappoint. No matter how big or small, easy or difficult the job may be, they have an answer for your plumbing needs. Their professionalism, precision, and pricing are excellent. I recommend anyone reading this to call them ASAP! You’ll thank me later!

I had a fantastic experience with this plumbing service. The plumber was not only attentive but also highly skilled, ensuring that the job was done efficiently and thoroughly. Scheduling was seamless, with the plumber accommodating my availability perfectly. It's rare to find such a reliable and professional service these days, and I’m truly impressed. Highly recommend!

Great owner, goes out of the way to get the job done.

Mr. Byrd was very professional and rendered EXCELLENT service. I would definitely recommend!!!!

A man of God and nice workers. When I asked questions, Mr Byrd had no problem answering me. His work was done in a timely manner.
One time I had a leak in my wall and I called Mr Byrd ,and he sent someone out the same day.

Never open

Its got all the parts

Great service and prices . Also, so friendly.

Alton did a good job fixing my sink. Definitely recommend him he’s the best. Will be calling him again. 👍🏾

Great service, Great plumbers. I called and Shazia answered quickly, for a plumbing problem that was attended to very quickly. She was very respectful